728 lines
23 KiB
Vue
Executable File
728 lines
23 KiB
Vue
Executable File
<template>
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<Filters @reset-form="data = []" @run-search="() => filterData(filters)" class="mb-4">
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<Type3 @update:filters="(value) => (filters = value)" />
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</Filters>
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<div id="data">
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<DxDataGrid
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ref="dataGridRef"
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:allow-column-reordering="true"
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class="max-h-[calc(100vh-140px)] mb-10"
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:data-source="data"
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:show-column-lines="true"
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:show-row-lines="false"
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:show-borders="true"
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:row-alternation-enabled="true"
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:hover-state-enabled="true"
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@selection-changed="onSelectionChanged"
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:column-width="100"
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@exporting="onExporting"
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:allow-column-resizing="true"
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column-resizing-mode="widget"
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:word-wrap-enabled="false"
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>
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<DxSelection mode="single" />
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<DxPaging :page-size="20" :enabled="true" />
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<DxPager
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:visible="true"
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:allowed-page-sizes="[20, 50, 100]"
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display-mode="full"
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:show-page-size-selector="true"
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:show-info="true"
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:show-navigation-buttons="true"
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/>
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<DxLoadPanel
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shading-color="rgba(0,0,0,0.4)"
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:position="position"
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:show-indicator="showIndicator"
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:show-pane="showPane"
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:shading="shading"
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v-if="loading"
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v-model:visible="loading"
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:enabled="true"
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/>
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<DxSearchPanel :visible="true" :highlight-case-sensitive="true" />
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<DxExport
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:enabled="true"
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:formats="['pdf', 'xlsx', 'document']"
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:allow-export-selected-data="false"
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/>
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<DxColumnFixing :enabled="true" />
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<DxColumn
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css-class="custom-table-column !align-top"
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:width="50"
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alignment="center"
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:calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1"
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data-type="number"
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caption="No"
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cell-template="formatNumber"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="no_laporan"
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caption="No Laporan"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="nama_ulp"
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caption="Contact Center"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="nama_uid"
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caption="UI Dist."
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="nama_ulp"
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caption="ULP"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="idpel_nometer"
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caption="IDPEL/NO METER"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="nama_pelapor"
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caption="Nama Pelapor"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="alamat_pelapor"
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caption="Alamat Pelapor"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="no_telp_pelapor"
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caption="No Tlp Pelapor"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="keterangan_pelapor"
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caption="Keterangan Pelapor"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="150"
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alignment="center"
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data-field="status_akhir"
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caption="APKT Status"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="150"
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alignment="center"
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data-field="nama_pelapor"
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caption="Created By"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="waktu_recovery"
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caption="Tgl Penyelesaian"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="jumlah_lapor"
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caption="Lapor Ulang"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="media"
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caption="Sumber Lapor"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="nama_issuetype"
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caption="Issue Type"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<DxColumn
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:width="170"
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alignment="center"
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data-field="nama_subissuetype"
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caption="Sub Issue Type"
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css-class="custom-table-column !align-top"
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cell-template="formatText"
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/>
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<template #formatText="{ data }">
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<p class="text-left cursor-pointer">
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{{ data.text }}
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</p>
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</template>
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<template #formatNumber="{ data }">
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<p class="text-right cursor-pointer">
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{{
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isNumber(data.text)
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? data.column.caption == '%'
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? formatPercentage(data.text)
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: formatNumber(data.text)
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: data.text
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}}
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</p>
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</template>
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</DxDataGrid>
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</div>
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<DetailDialog
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:open="dialogDetail"
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title="Detail Daftar Keluhan Selesai di Contact Center"
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@on-close="closeDialog"
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>
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<div class="w-full p-4 space-y-2 bg-white rounded-xl">
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">No Laporan:</h3>
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<InputText :readonly="true" :value="dataSelected?.no_laporan" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Contact Center:</h3>
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<InputText :readonly="true" :value="dataSelected?.media" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Unit Induk Distribusi:</h3>
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<InputText :readonly="true" :value="dataSelected?.nama_uid" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">
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Unit Pelaksana Pelayanan Pelanggan:
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</h3>
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<InputText :readonly="true" :value="dataSelected?.nama_up3" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Unit Layanan Pelanggan:</h3>
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<InputText :readonly="true" :value="dataSelected?.nama_ulp" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">IDPEL/NO METER:</h3>
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<InputText :readonly="true" :value="dataSelected?.idpel_nometer" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Nama Pelapor:</h3>
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<InputText :readonly="true" :value="dataSelected?.nama_pelapor" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Alamat Pelapor:</h3>
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<InputText
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:readonly="true"
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type="textarea"
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:value="dataSelected?.alamat_pelapor"
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class-name="flex-1"
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/>
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">No Telp Pelapor:</h3>
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<InputText :readonly="true" :value="dataSelected?.no_telp_pelapor" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Keterangan Pelapor:</h3>
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<InputText
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:readonly="true"
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type="textarea"
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:value="dataSelected?.keterangan_pelapor"
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class-name="flex-1"
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/>
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Status:</h3>
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<InputText :readonly="true" :value="dataSelected?.status_akhir" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Create By:</h3>
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<InputText :readonly="true" :value="dataSelected?.pembuat_laporan" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Tgl Lapor:</h3>
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<InputText :readonly="true" :value="dataSelected?.waktu_lapor" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Tgl Recovery:</h3>
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<InputText :readonly="true" :value="dataSelected?.waktu_recovery" class-name="flex-1" />
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</div>
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<div class="flex flex-row items-center justify-between w-full">
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<h3 class="text-sm font-medium w-[170px] text-gray-800">Jumlah Lapor Ulang:</h3>
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<InputText :readonly="true" :value="dataSelected?.jumlah_lapor" class-name="flex-1" />
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</div>
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</div>
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</DetailDialog>
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</template>
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<script setup lang="ts">
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import DetailDialog from '@/components/Dialogs/DetailDialog.vue'
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import InputText from '@/components/InputText.vue'
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import Filters from '@/components/Form/Filters.vue'
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import Type3 from '@/components/Form/FiltersType/Type3.vue'
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import { onMounted, ref } from 'vue'
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import { DxDataGrid } from 'devextreme-vue'
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import {
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DxColumn,
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DxColumnFixing,
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DxExport,
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DxLoadPanel,
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DxPager,
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DxPaging,
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DxSearchPanel,
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DxSelection
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} from 'devextreme-vue/data-grid'
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import { jsPDF } from 'jspdf'
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import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
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import { saveAs } from 'file-saver'
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import { Workbook } from 'exceljs'
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import { useQuery } from '@vue/apollo-composable'
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import { queries, requestGraphQl } from '@/utils/api/api.graphql'
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import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
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import { formatWaktu } from '@/components/Form/FiltersType/reference'
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import autoTable from 'jspdf-autotable'
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const position = { of: '#data' }
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const showIndicator = ref(true)
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const shading = ref(true)
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const showPane = ref(true)
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const dataSelected = ref<any>()
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const dialogDetail = ref(false)
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const closeDialog = () => {
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dialogDetail.value = false
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}
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const dataGridRef = ref<DxDataGrid | null>(null)
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const clearSelection = () => {
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const dataGrid = dataGridRef.value!.instance!
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dataGrid.clearSelection()
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}
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const showDetail = () => {
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clearSelection()
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dialogDetail.value = true
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}
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const onSelectionChanged = ({ selectedRowsData }: any) => {
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if (selectedRowsData[0] != undefined) {
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dataSelected.value = selectedRowsData[0]
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showDetail()
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}
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}
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const onExporting = (e: any) => {
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const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
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let dateFromFormat = ''
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let dateToFormat = ''
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let dayTo = ''
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if (periode != '') {
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const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
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const dateTo = new Date(periode[1].split('-').reverse().join('-'))
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dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
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month: 'long'
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})}-${dateFrom.getFullYear()}`
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dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
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month: 'long'
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})}-${dateTo.getFullYear()}`
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dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
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}
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if (e.format === 'pdf') {
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const doc = new jsPDF({
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orientation: 'landscape'
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})
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autoTable(doc, {
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head: [
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['PT. PLN(Persero)', '', ''],
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[
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{ content: 'UNIT INDUK', styles: { cellWidth: 25 } },
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{ content: ':', styles: { cellWidth: 1 } },
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reportMeta.value.uid
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? reportMeta.value.uid.name.toUpperCase()
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: 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
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],
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[
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'UNIT PELAKSANA PELAYANAN PELANGGAN',
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':',
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reportMeta.value.up3
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? reportMeta.value.up3.name.toUpperCase()
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: 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
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],
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[
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'UNIT LAYANAN PELANGGAN',
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':',
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reportMeta.value.ulp
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? reportMeta.value.ulp.name.toUpperCase()
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: 'Semua Unit Layanan Pelanggan'.toUpperCase()
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]
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],
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styles: {
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fontSize: 3,
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cellPadding: 0.1,
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textColor: [0, 0, 0],
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fontStyle: 'bold'
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},
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theme: 'plain',
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startY: 10
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})
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autoTable(doc, {
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head: [
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['Daftar Keluhan Selesai di Contact Center'.toUpperCase()],
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[`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
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],
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styles: {
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fontSize: 3,
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cellPadding: 0.1,
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textColor: [0, 0, 0],
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fontStyle: 'bold',
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halign: 'center'
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},
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theme: 'plain',
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startY: 18
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})
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autoTable(doc, {
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head: [
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[
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'No',
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'No Laporan',
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'Contact Center',
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'UI Dist.',
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'ULP',
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'IDPEL/NO METER',
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'Nama Pelapor',
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'Alamat Pelapor',
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'No Tlp Pelapor',
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'Keterangan Pelapor',
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'APKT Status',
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'Created By',
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'Tgl Penyelesaian',
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'Lapor Ulang',
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'Sumber Lapor',
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'Issue Type',
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'Sub Issue Type'
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]
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],
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body: data.value.map((item: any, i: any) => [
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{ content: ++i, styles: { halign: 'right' } },
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item.no_laporan,
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item.nama_ulp,
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item.nama_uid,
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item.nama_ulp,
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item.idpel_nometer,
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item.nama_pelapor,
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item.alamat_pelapor,
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item.no_telp_pelapor,
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item.keterangan_pelapor,
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item.status_akhir,
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item.nama_pelapor,
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item.waktu_recovery,
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item.jumlah_lapor,
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item.media,
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item.nama_issuetype,
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item.nama_subissuetype
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]),
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styles: {
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fontSize: 3,
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cellPadding: 1,
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lineColor: [0, 0, 0],
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lineWidth: 0.1,
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cellWidth: 'auto'
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},
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rowPageBreak: 'auto',
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headStyles: {
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fillColor: [192, 192, 192],
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textColor: [0, 0, 0],
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fontStyle: 'bold',
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cellWidth: 'wrap',
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halign: 'center'
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},
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bodyStyles: {
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textColor: [0, 0, 0]
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},
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didParseCell: function (data) {
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if (data.row.section === 'head') {
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data.cell.text = data.cell.text.map(function (word: any) {
|
|
return word.toUpperCase()
|
|
})
|
|
}
|
|
},
|
|
startY: 23
|
|
})
|
|
|
|
autoTable(doc, {
|
|
head: [
|
|
[`${dayTo}, ${dateToFormat}`],
|
|
[
|
|
{
|
|
content: '(.........................................)',
|
|
styles: { minCellHeight: 8, valign: 'bottom' }
|
|
}
|
|
]
|
|
],
|
|
styles: {
|
|
fontSize: 3,
|
|
cellPadding: 0.1,
|
|
textColor: [0, 0, 0],
|
|
fontStyle: 'bold',
|
|
halign: 'center'
|
|
},
|
|
theme: 'plain',
|
|
tableWidth: 50,
|
|
margin: { left: 230 }
|
|
})
|
|
|
|
doc
|
|
.save('Laporan Daftar Keluhan Selesai di Contact Center.pdf', { returnPromise: true })
|
|
.then(() => {
|
|
console.log('pdf berhasil disimpan')
|
|
})
|
|
} else {
|
|
const workbook = new Workbook()
|
|
const worksheet = workbook.addWorksheet('Daftar Keluhan Selesai di Contact Center')
|
|
|
|
exportToExcel({
|
|
component: e.component,
|
|
worksheet,
|
|
autoFilterEnabled: true
|
|
}).then(() => {
|
|
workbook.xlsx.writeBuffer().then((buffer: any) => {
|
|
saveAs(
|
|
new Blob([buffer], { type: 'application/octet-stream' }),
|
|
'Daftar Keluhan Selesai di Contact Center.xlsx'
|
|
)
|
|
})
|
|
})
|
|
|
|
e.cancel = true
|
|
}
|
|
}
|
|
|
|
const data = ref<any[]>([])
|
|
const loading = ref(false)
|
|
const filters = ref()
|
|
const reportMeta = ref({
|
|
uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
|
|
up3: { id: 0, name: 'Semua Unit Pelaksanaan Pelayanan Pelanggan' },
|
|
ulp: { id: 0, name: 'Semua Unit Layanan Pelanggan' },
|
|
periode: ''
|
|
})
|
|
|
|
const filterData = async (params: any) => {
|
|
const dateValue = params.periode.split(' s/d ')
|
|
const { ulp, uid, up3 } = params
|
|
|
|
const query = {
|
|
dateFrom: dateValue[0]
|
|
? dateValue[0].split('-').reverse().join('-')
|
|
: new Date().toISOString().slice(0, 10),
|
|
dateTo: dateValue[1]
|
|
? dateValue[1].split('-').reverse().join('-')
|
|
: new Date().toISOString().slice(0, 10),
|
|
idUlp: ulp ? ulp.id : 0,
|
|
idUid: uid ? uid.id : 0,
|
|
idUp3: up3 ? up3.id : 0,
|
|
media: ''
|
|
}
|
|
|
|
loading.value = true
|
|
await requestGraphQl(queries.keluhan.daftar.keluhanDiselesaikanCC123, query)
|
|
.then((result) => {
|
|
if (result.data.data != undefined) {
|
|
data.value = result.data.data.daftarKeluhanDiselesaikanCC123
|
|
} else {
|
|
data.value = []
|
|
}
|
|
|
|
reportMeta.value = filters.value
|
|
})
|
|
.catch((err) => {
|
|
console.error(err)
|
|
})
|
|
.finally(() => {
|
|
loading.value = false
|
|
})
|
|
}
|
|
|
|
onMounted(() => {
|
|
if (import.meta.env.DEV) {
|
|
data.value = [
|
|
{
|
|
no_laporan: 'K5123020100019',
|
|
id_uid: 2,
|
|
nama_uid: 'DISTRIBUSI JAKARTA RAYA',
|
|
id_up3: 13,
|
|
nama_up3: 'UP3 TANJUNG PRIOK',
|
|
id_ulp: 54510,
|
|
nama_ulp: 'UP3 TANJUNG PRIOK',
|
|
idpel_nometer: '',
|
|
nama_pelapor: 'BP AHMAD',
|
|
alamat_pelapor:
|
|
'JL BENTENGAN TIMUR NO31 RT11/03, SUNTER JAYA, TANJUNG PRIOK, KOTA ADM. JAKARTA UTARA, DKI JAKARTA',
|
|
no_telp_pelapor: '082320000152',
|
|
keterangan_pelapor:
|
|
'MOHON BANTUAN PEMBATALAN PERMOHONAN PB NO AGENDA 545109912301319203 DIKARENAKAN PELANGGAN INGIN KE DAYA 2200 VA, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN MELALAUI GOPAY TANGGAL 31/01/2023 PUKUL 18:49 WIB, NAMUN PEMBAYARAN BELUM MASUK, MOHON KONFRIMASI KE PELANGGAN, TERIMA KASIH. ',
|
|
status_akhir: 'Selesai',
|
|
pembuat_laporan: 'CC.51.NUGROHO',
|
|
waktu_lapor: '01/02/2023 01:59:02',
|
|
waktu_recovery: '01/02/2023 08:33:38',
|
|
jumlah_lapor: 1,
|
|
media: 'Call PLN 123',
|
|
nama_issuetype: 'Informasi',
|
|
nama_subissuetype: 'PB '
|
|
},
|
|
{
|
|
no_laporan: 'K5123020100021',
|
|
id_uid: 427,
|
|
nama_uid: 'DISTRIBUSI JAWA BARAT',
|
|
id_up3: 547,
|
|
nama_up3: 'UP3 CIKARANG',
|
|
id_ulp: 53702,
|
|
nama_ulp: 'ULP CIBITUNG',
|
|
idpel_nometer: '',
|
|
nama_pelapor: 'IBU TITIN ',
|
|
alamat_pelapor: 'TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ',
|
|
no_telp_pelapor: '087786974290',
|
|
keterangan_pelapor: 'TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ',
|
|
status_akhir: 'Selesai',
|
|
pembuat_laporan: 'CC.51.BARIQI',
|
|
waktu_lapor: '01/02/2023 02:04:04',
|
|
waktu_recovery: '01/02/2023 02:34:06',
|
|
jumlah_lapor: 1,
|
|
media: 'Call PLN 123',
|
|
nama_issuetype: 'Tagihan Listrik dan Token ',
|
|
nama_subissuetype: 'Tidak bisa beli Token '
|
|
},
|
|
{
|
|
no_laporan: 'K1423020100022',
|
|
id_uid: 427,
|
|
nama_uid: 'DISTRIBUSI JAWA BARAT',
|
|
id_up3: 532,
|
|
nama_up3: 'UP3 BEKASI',
|
|
id_ulp: 53741,
|
|
nama_ulp: 'ULP BANTARGEBANG',
|
|
idpel_nometer: '000000000000000001820788',
|
|
nama_pelapor: 'IBU IRFI ',
|
|
alamat_pelapor:
|
|
'JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI ACUAN LOKASI DEKAT RUMAH YATIM ',
|
|
no_telp_pelapor: '62816922683',
|
|
keterangan_pelapor:
|
|
'TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) \\nDENGAN NO METER 56700750112 DAN SISA KWH 15.1',
|
|
status_akhir: 'Selesai',
|
|
pembuat_laporan: 'CC.14.ANDI',
|
|
waktu_lapor: '01/02/2023 03:13:25',
|
|
waktu_recovery: '01/02/2023 07:03:37',
|
|
jumlah_lapor: 1,
|
|
media: 'Call PLN 123',
|
|
nama_issuetype: 'Tagihan Listrik dan Token ',
|
|
nama_subissuetype: 'Gagal Input Token'
|
|
},
|
|
{
|
|
no_laporan: 'K5223020100106',
|
|
id_uid: 427,
|
|
nama_uid: 'DISTRIBUSI JAWA BARAT',
|
|
id_up3: 537,
|
|
nama_up3: 'UP3 CIREBON',
|
|
id_ulp: 53331,
|
|
nama_ulp: 'ULP SUMBER',
|
|
idpel_nometer: '000000000000000000943441',
|
|
nama_pelapor: 'IBU MELLY KURNIASIH',
|
|
alamat_pelapor: 'PERUMAHAN CEMPAKA ARUM JL. FLAMBOYAN 5 NO 191 CIREBON',
|
|
no_telp_pelapor: '08889353988',
|
|
keterangan_pelapor:
|
|
'LEBIH TAGIH. ST AK REK FEB 2023 (28/01/2023) = 4608, ST APP TGL 26/01/2023 = 4496. REK BELUM DILUNASI. (RUMAH TIDAK DIHUNI NAMUN PAGAR TIDAK TERKUNCI, PETUGAS TIDAK DIKETAHUI DATANG KE LOKASI). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.',
|
|
status_akhir: 'Selesai',
|
|
pembuat_laporan: 'CC.52.YORDAN.LC',
|
|
waktu_lapor: '01/02/2023 03:45:58',
|
|
waktu_recovery: '01/02/2023 06:28:11',
|
|
jumlah_lapor: 1,
|
|
media: 'Live Chat PLN Mobile',
|
|
nama_issuetype: 'Cater',
|
|
nama_subissuetype: 'Keakuratan hasil catat meter '
|
|
},
|
|
{
|
|
no_laporan: 'K5223020100112',
|
|
id_uid: 101,
|
|
nama_uid: 'DISTRIBUSI JAWA TENGAH & DIY',
|
|
id_up3: 52100,
|
|
nama_up3: 'UP3 YOGYAKARTA',
|
|
id_ulp: 52104,
|
|
nama_ulp: 'ULP SEDAYU',
|
|
idpel_nometer: '',
|
|
nama_pelapor: 'BP HENDRIYANTO',
|
|
alamat_pelapor:
|
|
'JL.PALEM HIJAU, COKROKONTENG, RT.04 RW.2. KEL SIDOARUM. KEC GODEAN KAB SLEMAN PROV DIY',
|
|
no_telp_pelapor: '085921182228',
|
|
keterangan_pelapor:
|
|
'PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 385.41. PTL (HAMPIR PADAM). PELANGGAN PERNAH LAPOR DENGAN NO: K5223013102183, STATUS SELESAI, PELANGGAN TIDAK DIKONFIRMASI s.d 1X6 JAM. LAPOR KEMBALI CC.54.JULIANA TGL 01/02/23 12FZUS3 08.46 085921182228',
|
|
status_akhir: 'Selesai',
|
|
pembuat_laporan: 'CC.52.YORDAN.LC',
|
|
waktu_lapor: '01/02/2023 04:16:48',
|
|
waktu_recovery: '01/02/2023 12:02:23',
|
|
jumlah_lapor: 1,
|
|
media: 'Live Chat PLN Mobile',
|
|
nama_issuetype: 'Tagihan Listrik dan Token ',
|
|
nama_subissuetype: 'Gagal Input Token'
|
|
}
|
|
]
|
|
}
|
|
})
|
|
</script>
|