diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue
index c078475..661755a 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue
@@ -310,13 +310,12 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
-import autoTable from 'jspdf-autotable'
+import {
+  exportToPDF,
+  exportToXLSX,
+  exportToDOCX
+} from '@/report/Keluhan/Daftar/DKeluhan_BerdasarMedia'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -347,191 +346,12 @@ const onSelectionChanged = ({ selectedRowsData }: any) => {
 }
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Berdasarkan Media'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Telp Pelapor',
-          'Keterangan Pelapor',
-          'Status',
-          'Tgl Lapor',
-          'Tgl Response',
-          'Tgl Recovery',
-          'Response Time',
-          'Recovery Time',
-          'Sumber Lapor',
-          'Tgl Media',
-          'Keterangan Media'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor,
-        item.status_akhir,
-        item.waktu_lapor,
-        item.waktu_response,
-        item.waktu_recovery,
-        parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
-        parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
-        item.media,
-        item.waktu_media,
-        item.keterangan_media
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc.save('Laporan Daftar Keluhan Berdasarkan Media.pdf', { returnPromise: true }).then(() => {
-      console.log('pdf berhasil disimpan')
-    })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Berdasarkan Media')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Berdasarkan Media.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue
index 1c3fcd3..e05d0e7 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue
@@ -345,14 +345,9 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
 import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
-import { jsPDF } from 'jspdf'
-import autoTable from 'jspdf-autotable'
+import { exportToPDF, exportToXLSX, exportToDOCX } from '@/report/Keluhan/Daftar/DKeluhan_DKUL'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -362,201 +357,25 @@ const data = ref<any[]>([])
 const dataSelected = ref<any>({})
 const dialogDetail = ref(false)
 const loading = ref(false)
+const filters = ref()
+const reportMeta = ref({
+  uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
+  up3: { id: 0, name: 'Semua Unit Pelaksanaan Pelayanan Pelanggan' },
+  ulp: { id: 0, name: 'Semua Unit Layanan Pelanggan' },
+  periode: ''
+})
 
 const showDetail = () => (dialogDetail.value = true)
 
 const closeDialog = () => (dialogDetail.value = false)
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Dialihkan Ke Unit Lain'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Pembuat Laporan',
-          'Tgl Lapor',
-          'Tgl Dialihkan',
-          'Tgl Response',
-          'Tgl Recovery',
-          'Durasi Response Time',
-          'Durasi Recovery Time',
-          'Unit Asal',
-          'Status',
-          'IDPEL/NO METER',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Telp Pelapor',
-          'Keterangan Pelapor'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.pembuat_laporan,
-        item.waktu_lapor,
-        item.waktu_dialihkan,
-        item.waktu_response,
-        item.waktu_recovery,
-        parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
-        parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
-        item.nama_unit_lama,
-        item.status_akhir,
-        item.idpel_nometer,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc
-      .save('Laporan Daftar Keluhan Dialihkan Ke Unit Lain.pdf', { returnPromise: true })
-      .then(() => {
-        console.log('pdf berhasil disimpan')
-      })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Dialihkan Ke Unit Lain')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Dialihkan Ke Unit Lain.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 const dataGridRef = ref<DxDataGrid | null>(null)
@@ -612,14 +431,6 @@ const filterData = async (params: any) => {
     })
 }
 
-const filters = ref()
-const reportMeta = ref({
-  uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
-  up3: { id: 0, name: 'Semua Unit Pelaksanaan Pelayanan Pelanggan' },
-  ulp: { id: 0, name: 'Semua Unit Layanan Pelanggan' },
-  periode: ''
-})
-
 onMounted(() => {
   if (import.meta.env.DEV) {
     data.value = [
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_PLD1K.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_PLD1K.vue
index 0f14413..3ca4a46 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_PLD1K.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_PLD1K.vue
@@ -450,14 +450,9 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
-import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
-import autoTable from 'jspdf-autotable'
+import { formatNumber, isNumber } from '@/utils/numbers'
+import { exportToPDF, exportToXLSX, exportToDOCX } from '@/report/Keluhan/Daftar/DKeluhan_PLD1K'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -472,7 +467,6 @@ const closedialogDetail = () => (dialogDetail.value = false)
 const loadingData = ref(false)
 const loadingSubData = ref(false)
 const detailType = ref('form') // form, table
-
 const filters = ref()
 const reportMeta = ref({
   uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
@@ -546,196 +540,12 @@ const onDataSubSelectionChanged = ({ selectedRowsData }: any) => {
 const closeDialog = () => (dialogDetail.value = false)
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ],
-        ['LAPOR ULANG', ':', `${reportMeta.value.minJmlLapor} s/d ${reportMeta.value.maxJmlLapor}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Pelanggan Lebih Dari 1 Kali'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Tgl Lapor',
-          'Tgl Response',
-          'Tgl Recovery',
-          'Jml Lapor',
-          'Durasi Response Time',
-          'Durasi Recovery Time',
-          'Status',
-          'IDPEL/NO METER',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Telp Pelapor',
-          'Keterangan Pelapor',
-          'Sumber Lapor',
-          'Nama ULP'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.waktu_lapor,
-        item.waktu_response,
-        item.waktu_selesai,
-        item.jumlah_lapor,
-        parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
-        parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
-        item.status_akhir,
-        item.idpel_nometer,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor,
-        item.media,
-        item.nama_ulp
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc
-      .save('Laporan Daftar Keluhan Pelanggan Lebih Dari 1 Kali.pdf', { returnPromise: true })
-      .then(() => {
-        console.log('pdf berhasil disimpan')
-      })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Pelanggan Lebih Dari 1 Kali')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Pelanggan Lebih Dari 1 Kali.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_RecoveryTime.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_RecoveryTime.vue
index d199665..adeea77 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_RecoveryTime.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_RecoveryTime.vue
@@ -312,13 +312,12 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
-import autoTable from 'jspdf-autotable'
+import {
+  exportToPDF,
+  exportToDOCX,
+  exportToXLSX
+} from '@/report/Keluhan/Daftar/DKeluhan_RecoveryTime'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -349,201 +348,12 @@ const onSelectionChanged = ({ selectedRowsData }: any) => {
 }
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-  const minTime = reportMeta.value.minTime ? reportMeta.value.minTime : ''
-  const maxTime = reportMeta.value.maxTime ? reportMeta.value.maxTime : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-  let durasi = ''
-
-  if (minTime == '4382' && maxTime != '143998560') {
-    durasi = 'Melebihi SLA (>3 hari)'
-  } else if (minTime == '1' && maxTime == '4381') {
-    durasi = 'Dibawah / Sesuai SLA (<=3 hari)'
-  } else {
-    durasi = 'Durasi Menit'
-  }
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ],
-        ['Durasi', ':', `${durasi} ${durasi == 'Durasi Menit' ? minTime + ' - ' + maxTime : ''}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Recovery Time'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Tgl Lapor',
-          'Tgl Response',
-          'Tgl Recovery',
-          'Durasi Response Time',
-          'Durasi Recovery Time',
-          'Status',
-          'IDPEL/NO METER',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Telp Pelapor',
-          'Keterangan Pelapor',
-          'Nama ULP'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.waktu_lapor,
-        item.waktu_response,
-        item.waktu_recovery,
-        parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
-        parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
-        item.status_akhir,
-        item.idpel_nometer,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor,
-        item.nama_ulp
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc.save('Laporan Daftar Keluhan Recovery Time.pdf', { returnPromise: true }).then(() => {
-      console.log('pdf berhasil disimpan')
-    })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Recovery Time')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Recovery Time.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_ResponseTime.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_ResponseTime.vue
index caf4905..225a84c 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_ResponseTime.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_ResponseTime.vue
@@ -330,14 +330,13 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
 import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
-import autoTable from 'jspdf-autotable'
+import {
+  exportToPDF,
+  exportToXLSX,
+  exportToDOCX
+} from '@/report/Keluhan/Daftar/DKeluhan_ResponseTime'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -368,201 +367,12 @@ const onSelectionChanged = ({ selectedRowsData }: any) => {
 }
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-  const minTime = reportMeta.value.minTime ? reportMeta.value.minTime : ''
-  const maxTime = reportMeta.value.maxTime ? reportMeta.value.maxTime : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-  let durasi = ''
-
-  if (minTime == '1502' && maxTime != '143998560') {
-    durasi = 'Melebihi SLA (>1 hari)'
-  } else if (minTime == '1' && maxTime == '1501') {
-    durasi = 'Dibawah / Sesuai SLA (<=1 hari)'
-  } else {
-    durasi = 'Durasi Menit'
-  }
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ],
-        ['Durasi', ':', `${durasi} ${durasi == 'Durasi Menit' ? minTime + ' - ' + maxTime : ''}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Response Time'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Tgl Lapor',
-          'Tgl Response',
-          'Tgl Recovery',
-          'Durasi Response Time',
-          'Durasi Recovery Time',
-          'Status',
-          'IDPEL/NO METER',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Telp Pelapor',
-          'Keterangan Pelapor',
-          'Nama ULP'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.waktu_lapor,
-        item.waktu_response,
-        item.waktu_recovery,
-        parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
-        parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
-        item.status_akhir,
-        item.idpel_nometer,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor,
-        item.nama_ulp
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc.save('Laporan Daftar Keluhan Response Time.pdf', { returnPromise: true }).then(() => {
-      console.log('pdf berhasil disimpan')
-    })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Response Time')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Response Time.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_STIDP.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_STIDP.vue
index 75af7d1..db4d80f 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_STIDP.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_STIDP.vue
@@ -303,13 +303,8 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
-import autoTable from 'jspdf-autotable'
+import { exportToPDF, exportToXLSX, exportToDOCX } from '@/report/Keluhan/Daftar/DKeluhan_STIDP'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -340,193 +335,12 @@ const onSelectionChanged = ({ selectedRowsData }: any) => {
 }
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Selesai Tanpa ID Pelanggan'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Tgl Lapor',
-          'Tgl Response',
-          'Tgl Recovery',
-          'Durasi Response Time',
-          'Durasi Recovery Time',
-          'Status',
-          'IDPEL/NO METER',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Telp Pelapor',
-          'Keterangan Pelapor',
-          'Sumber Lapor',
-          'Nama ULP'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.waktu_lapor,
-        item.waktu_response,
-        item.waktu_recovery,
-        parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
-        parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
-        item.status_akhir,
-        item.idpel_nometer,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor,
-        item.media,
-        item.nama_ulp
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc
-      .save('Laporan Daftar Keluhan Selesai Tanpa ID Pelanggan.pdf', { returnPromise: true })
-      .then(() => {
-        console.log('pdf berhasil disimpan')
-      })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Selesai Tanpa ID Pelanggan')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Selesai Tanpa ID Pelanggan.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_SelesaiCC.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_SelesaiCC.vue
index 1c27f5f..9cd6af8 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_SelesaiCC.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_SelesaiCC.vue
@@ -322,15 +322,9 @@ import {
   DxSearchPanel,
   DxSelection
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
 import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
-import { formatWaktu } from '@/components/Form/FiltersType/reference'
-import autoTable from 'jspdf-autotable'
+import { exportToPDF, exportToXLSX, exportToDOCX } from '@/report/Keluhan/Daftar/DKeluhan_SelesaiCC'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -361,197 +355,12 @@ const onSelectionChanged = ({ selectedRowsData }: any) => {
 }
 
 const onExporting = (e: any) => {
-  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
-
-  let dateFromFormat = ''
-  let dateToFormat = ''
-  let dayTo = ''
-
-  if (periode != '') {
-    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
-    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
-
-    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
-      month: 'long'
-    })}-${dateFrom.getFullYear()}`
-
-    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
-      month: 'long'
-    })}-${dateTo.getFullYear()}`
-
-    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
-  }
-
   if (e.format === 'pdf') {
-    const doc = new jsPDF({
-      orientation: 'landscape'
-    })
-
-    autoTable(doc, {
-      head: [
-        ['PT. PLN(Persero)', '', ''],
-        [
-          { content: 'UNIT INDUK', styles: { cellWidth: 25 } },
-          { content: ':', styles: { cellWidth: 1 } },
-          reportMeta.value.uid
-            ? reportMeta.value.uid.name.toUpperCase()
-            : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
-        ],
-        [
-          'UNIT PELAKSANA PELAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.up3
-            ? reportMeta.value.up3.name.toUpperCase()
-            : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
-        ],
-        [
-          'UNIT LAYANAN PELANGGAN',
-          ':',
-          reportMeta.value.ulp
-            ? reportMeta.value.ulp.name.toUpperCase()
-            : 'Semua Unit Layanan Pelanggan'.toUpperCase()
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold'
-      },
-      theme: 'plain',
-      startY: 10
-    })
-
-    autoTable(doc, {
-      head: [
-        ['Daftar Keluhan Selesai di Contact Center'.toUpperCase()],
-        [`PERIODE TANGGAL : ${dateFromFormat} SD TGL ${dateToFormat}`]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      startY: 18
-    })
-
-    autoTable(doc, {
-      head: [
-        [
-          'No',
-          'No Laporan',
-          'Contact Center',
-          'UI Dist.',
-          'ULP',
-          'IDPEL/NO METER',
-          'Nama Pelapor',
-          'Alamat Pelapor',
-          'No Tlp Pelapor',
-          'Keterangan Pelapor',
-          'APKT Status',
-          'Created By',
-          'Tgl Penyelesaian',
-          'Lapor Ulang',
-          'Sumber Lapor',
-          'Issue Type',
-          'Sub Issue Type'
-        ]
-      ],
-      body: data.value.map((item: any, i: any) => [
-        { content: ++i, styles: { halign: 'right' } },
-        item.no_laporan,
-        item.nama_ulp,
-        item.nama_uid,
-        item.nama_ulp,
-        item.idpel_nometer,
-        item.nama_pelapor,
-        item.alamat_pelapor,
-        item.no_telp_pelapor,
-        item.keterangan_pelapor,
-        item.status_akhir,
-        item.nama_pelapor,
-        item.waktu_recovery,
-        item.jumlah_lapor,
-        item.media,
-        item.nama_issuetype,
-        item.nama_subissuetype
-      ]),
-      styles: {
-        fontSize: 3,
-        cellPadding: 1,
-        lineColor: [0, 0, 0],
-        lineWidth: 0.1,
-        cellWidth: 'auto'
-      },
-      rowPageBreak: 'auto',
-      headStyles: {
-        fillColor: [192, 192, 192],
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        cellWidth: 'wrap',
-        halign: 'center'
-      },
-      bodyStyles: {
-        textColor: [0, 0, 0]
-      },
-      didParseCell: function (data) {
-        if (data.row.section === 'head') {
-          data.cell.text = data.cell.text.map(function (word: any) {
-            return word.toUpperCase()
-          })
-        }
-      },
-      startY: 23
-    })
-
-    autoTable(doc, {
-      head: [
-        [`${dayTo}, ${dateToFormat}`],
-        [
-          {
-            content: '(.........................................)',
-            styles: { minCellHeight: 8, valign: 'bottom' }
-          }
-        ]
-      ],
-      styles: {
-        fontSize: 3,
-        cellPadding: 0.1,
-        textColor: [0, 0, 0],
-        fontStyle: 'bold',
-        halign: 'center'
-      },
-      theme: 'plain',
-      tableWidth: 50,
-      margin: { left: 230 }
-    })
-
-    doc
-      .save('Laporan Daftar Keluhan Selesai di Contact Center.pdf', { returnPromise: true })
-      .then(() => {
-        console.log('pdf berhasil disimpan')
-      })
+    exportToPDF(reportMeta, data)
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Daftar Keluhan Selesai di Contact Center')
-
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(
-          new Blob([buffer], { type: 'application/octet-stream' }),
-          'Daftar Keluhan Selesai di Contact Center.xlsx'
-        )
-      })
-    })
-
-    e.cancel = true
+    exportToDOCX(reportMeta, data)
   }
 }
 
diff --git a/src/components/Pages/Keluhan/Rekap/RKeluhan_ALL.vue b/src/components/Pages/Keluhan/Rekap/RKeluhan_ALL.vue
index 8526206..6f8f97a 100755
--- a/src/components/Pages/Keluhan/Rekap/RKeluhan_ALL.vue
+++ b/src/components/Pages/Keluhan/Rekap/RKeluhan_ALL.vue
@@ -1,5 +1,6 @@
 <template>
   <Filters
+    @run-report="() => exportToPDF(reportMeta, data, true)"
     @reset-form="data = []"
     @run-search="() => filterData(filters)"
     :report-button="true"
@@ -418,7 +419,7 @@
           :hover-state-enabled="true"
           @selection-changed="onDataSubSelectionChanged"
           :column-width="100"
-          @exporting="onExporting"
+          @exporting="onExportingDetail"
           :allow-column-resizing="true"
           column-resizing-mode="widget"
         >
@@ -761,17 +762,12 @@ import {
   DxGroupItem,
   DxGrouping
 } from 'devextreme-vue/data-grid'
-import { jsPDF } from 'jspdf'
-import { exportDataGrid as exportToPdf } from 'devextreme/pdf_exporter'
-import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
-import { saveAs } from 'file-saver'
-import { Workbook } from 'exceljs'
-import { useQuery } from '@vue/apollo-composable'
 import { formatWaktu } from '@/components/Form/FiltersType/reference'
 import { queries, requestGraphQl } from '@/utils/api/api.graphql'
 import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
 import { apolloClient } from '@/utils/api/api.graphql'
 import { provideApolloClient } from '@vue/apollo-composable'
+import { exportToPDF, exportDetailToPDF } from '@/report/Keluhan/Rekap/RKeluhan_ALL'
 
 const client = apolloClient()
 provideApolloClient(client)
@@ -792,6 +788,12 @@ const progressSelected = ref(0)
 const groupIndex = ref(0)
 const groupDialog = ref(false)
 const groupData = ref<any>(null)
+const reportMeta = ref({
+  uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
+  up3: { id: 0, name: 'Semua Unit Pelaksanaan Pelayanan Pelanggan' },
+  ulp: { id: 0, name: 'Semua Unit Layanan Pelanggan' },
+  periode: ''
+})
 
 const onCellClicked = (e: any) => {
   console.log('cell clicked', e)
@@ -881,6 +883,8 @@ const filterData = async (params: any) => {
       } else {
         data.value = []
       }
+
+      reportMeta.value = filters.value
     })
     .catch((err) => {
       console.error(err)
@@ -994,30 +998,17 @@ const showDetail = () => {
 
 const onExporting = (e: any) => {
   if (e.format === 'pdf') {
-    const doc = new jsPDF()
-
-    exportToPdf({
-      jsPDFDocument: doc,
-      component: e.component,
-      indent: 5
-    }).then(() => {
-      doc.save(`.pdf`)
-    })
+    exportToPDF(reportMeta.value, data.value)
+  } else if (e.format === 'xlsx') {
   } else {
-    const workbook = new Workbook()
-    const worksheet = workbook.addWorksheet('Employees')
+  }
+}
 
-    exportToExcel({
-      component: e.component,
-      worksheet,
-      autoFilterEnabled: true
-    }).then(() => {
-      workbook.xlsx.writeBuffer().then((buffer: any) => {
-        saveAs(new Blob([buffer], { type: 'application/octet-stream' }), 'DataGrid.xlsx')
-      })
-    })
-
-    e.cancel = true
+const onExportingDetail = (e: any) => {
+  if (e.format === 'pdf') {
+    exportDetailToPDF(reportMeta.value, dataSub.value)
+  } else if (e.format === 'xlsx') {
+  } else {
   }
 }
 
diff --git a/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts b/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts
new file mode 100644
index 0000000..c7756f4
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts
@@ -0,0 +1,512 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Berdasarkan Media'
+const fontSize = 4
+const docxFontSize = 6
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Status',
+        'Tgl Lapor',
+        'Tgl Response',
+        'Tgl Recovery',
+        'Response Time',
+        'Recovery Time',
+        'Sumber Lapor',
+        'Tgl Media',
+        'Keterangan Media'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.status_akhir,
+      item.waktu_lapor,
+      item.waktu_response,
+      item.waktu_recovery,
+      parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
+      parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.media,
+      item.waktu_media,
+      item.keterangan_media
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+
+  setHeaderStyle(worksheet, 6, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    7,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:O1')
+  worksheet.mergeCells('A2:O2')
+  worksheet.mergeCells('A3:O3')
+  worksheet.mergeCells('A4:O4')
+  worksheet.mergeCells('A6:O6')
+  worksheet.mergeCells('A7:O7')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 9, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.waktu_lapor, field: 'waktu_lapor' },
+          { text: item.waktu_response, field: 'waktu_response' },
+          { text: item.waktu_recovery, field: 'waktu_recovery' },
+          {
+            text: parseInt(item.durasi_response_time)
+              ? formatWaktu(item.durasi_response_time)
+              : '-',
+            field: 'durasi_response_time'
+          },
+          {
+            text: parseInt(item.durasi_recovery_time)
+              ? formatWaktu(item.durasi_recovery_time)
+              : '-',
+            field: 'durasi_recovery_time'
+          },
+          { text: item.media, field: 'media' },
+          { text: item.waktu_media, field: 'waktu_media' },
+          { text: item.keterangan_media, field: 'keterangan_media' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Telp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'Status', field: 'status_akhir' },
+                  { text: 'Tgl Lapor', field: 'waktu_lapor' },
+                  { text: 'Tgl Response', field: 'waktu_response' },
+                  { text: 'Tgl Recovery', field: 'waktu_recovery' },
+                  { text: 'Response Time', field: 'durasi_response_time' },
+                  { text: 'Recovery Time', field: 'durasi_recovery_time' },
+                  { text: 'Sumber Lapor', field: 'media' },
+                  { text: 'Tgl Media', field: 'waktu_media' },
+                  { text: 'Keterangan Media', field: 'keterangan_media' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Daftar/DKeluhan_DKUL.ts b/src/report/Keluhan/Daftar/DKeluhan_DKUL.ts
new file mode 100644
index 0000000..57591b5
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_DKUL.ts
@@ -0,0 +1,528 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Dialihkan Ke Unit Lain'
+const fontSize = 4
+const docxFontSize = 8
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      ['Daftar Keluhan Dialihkan Ke Unit Lain'.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Pembuat Laporan',
+        'Tgl Lapor',
+        'Tgl Dialihkan',
+        'Tgl Response',
+        'Tgl Recovery',
+        'Durasi Response Time',
+        'Durasi Recovery Time',
+        'Unit Asal',
+        'Unit Tujuan',
+        'Status',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Sumber Lapor',
+        'Nama ULP'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.pembuat_laporan,
+      item.waktu_lapor,
+      item.waktu_dialihkan,
+      item.waktu_response,
+      item.waktu_recovery,
+      parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
+      parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.nama_unit_lama,
+      item.nama_unit_baru,
+      item.status_akhir,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.media,
+      item.nama_ulp
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+
+  setHeaderStyle(worksheet, 6, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    7,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:S1')
+  worksheet.mergeCells('A2:S2')
+  worksheet.mergeCells('A3:S3')
+  worksheet.mergeCells('A4:S4')
+  worksheet.mergeCells('A6:S6')
+  worksheet.mergeCells('A7:S7')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 9, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.pembuat_laporan, field: 'pembuat_laporan' },
+          { text: item.waktu_lapor, field: 'waktu_lapor' },
+          { text: item.waktu_dialihkan, field: 'waktu_dialihkan' },
+          { text: item.waktu_response, field: 'waktu_response' },
+          { text: item.waktu_recovery, field: 'waktu_recovery' },
+          {
+            text: parseInt(item.durasi_response_time)
+              ? formatWaktu(item.durasi_response_time)
+              : '-',
+            field: 'durasi_response_time'
+          },
+          {
+            text: parseInt(item.durasi_recovery_time)
+              ? formatWaktu(item.durasi_recovery_time)
+              : '-',
+            field: 'durasi_recovery_time'
+          },
+          { text: item.nama_unit_lama, field: 'nama_unit_lama' },
+          { text: item.nama_unit_baru, field: 'nama_unit_baru' },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.idpel_nometer, field: 'idpel_nometer' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.media, field: 'media' },
+          { text: item.nama_ulp, field: 'nama_ulp' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Pembuat Laporan', field: 'pembuat_laporan' },
+                  { text: 'Tgl Lapor', field: 'waktu_lapor' },
+                  { text: 'Tgl Dialihkan', field: 'waktu_dialihkan' },
+                  { text: 'Tgl Response', field: 'waktu_response' },
+                  { text: 'Tgl Recovery', field: 'waktu_recovery' },
+                  { text: 'Durasi Response Time', field: 'durasi_response_time' },
+                  { text: 'Durasi Recovery Time', field: 'durasi_recovery_time' },
+                  { text: 'Unit Asal', field: 'nama_unit_lama' },
+                  { text: 'Unit Tujuan', field: 'nama_unit_baru' },
+                  { text: 'Status', field: 'status_akhir' },
+                  { text: 'IDPEL/NO METER', field: 'idpel_nometer' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Telp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'Sumber Lapor', field: 'media' },
+                  { text: 'Nama ULP', field: 'nama_ulp' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Daftar/DKeluhan_PLD1K.ts b/src/report/Keluhan/Daftar/DKeluhan_PLD1K.ts
new file mode 100644
index 0000000..4b135c1
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_PLD1K.ts
@@ -0,0 +1,533 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Pelanggan Lebih Dari 1 Kali'
+const fontSize = 4
+const docxFontSize = 8
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ],
+      ['LAPOR ULANG', ':', `${reportMeta.value.minJmlLapor} s/d ${reportMeta.value.maxJmlLapor}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Tgl Lapor',
+        'Tgl Response',
+        'Tgl Recovery',
+        'Jml Lapor',
+        'Durasi Response Time',
+        'Durasi Recovery Time',
+        'Status',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Sumber Lapor',
+        'Nama ULP'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.waktu_lapor,
+      item.waktu_response,
+      item.waktu_selesai,
+      item.jumlah_lapor,
+      parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
+      parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.status_akhir,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.media,
+      item.nama_ulp
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    5,
+    1,
+    `LAPOR ULANG : ${reportMeta.value.minJmlLapor} s/d ${reportMeta.value.maxJmlLapor}`
+  )
+
+  setHeaderStyle(worksheet, 7, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    8,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:P1')
+  worksheet.mergeCells('A2:P2')
+  worksheet.mergeCells('A3:P3')
+  worksheet.mergeCells('A4:P4')
+  worksheet.mergeCells('A5:P5')
+  worksheet.mergeCells('A7:P7')
+  worksheet.mergeCells('A8:P8')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 10, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.waktu_lapor, field: 'waktu_lapor' },
+          { text: item.waktu_response, field: 'waktu_response' },
+          { text: item.waktu_selesai, field: 'waktu_selesai' },
+          { text: item.jumlah_lapor, field: 'jumlah_lapor' },
+          {
+            text: parseInt(item.durasi_response_time)
+              ? formatWaktu(item.durasi_response_time)
+              : '-',
+            field: 'durasi_response_time'
+          },
+          {
+            text: parseInt(item.durasi_recovery_time)
+              ? formatWaktu(item.durasi_recovery_time)
+              : '-',
+            field: 'durasi_recovery_time'
+          },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.idpel_nometer, field: 'idpel_nometer' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.media, field: 'media' },
+          { text: item.nama_ulp, field: 'nama_ulp' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `LAPOR ULANG : ${reportMeta.value.minJmlLapor} s/d ${reportMeta.value.maxJmlLapor}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Tgl Lapor', field: 'waktu_lapor' },
+                  { text: 'Tgl Response', field: 'waktu_response' },
+                  { text: 'Tgl Recovery', field: 'waktu_selesai' },
+                  { text: 'Jml Lapor', field: 'jumlah_lapor' },
+                  { text: 'Durasi Response Time', field: 'durasi_response_time' },
+                  { text: 'Durasi Recovery Time', field: 'durasi_recovery_time' },
+                  { text: 'Status', field: 'status_akhir' },
+                  { text: 'IDPEL/NO METER', field: 'idpel_nometer' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Telp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'Sumber Lapor', field: 'media' },
+                  { text: 'Nama ULP', field: 'nama_ulp' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Daftar/DKeluhan_RecoveryTime.ts b/src/report/Keluhan/Daftar/DKeluhan_RecoveryTime.ts
new file mode 100644
index 0000000..dc20fe4
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_RecoveryTime.ts
@@ -0,0 +1,540 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Recovery Time'
+const fontSize = 4
+const docxFontSize = 8
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+  const minTime = reportMeta.value.minTime ? reportMeta.value.minTime : ''
+  const maxTime = reportMeta.value.maxTime ? reportMeta.value.maxTime : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+  let durasi = ''
+
+  if (minTime == '1502' && maxTime != '143998560') {
+    durasi = 'Melebihi SLA (>1 hari)'
+  } else if (minTime == '1' && maxTime == '1501') {
+    durasi = 'Dibawah / Sesuai SLA (<=1 hari)'
+  } else {
+    durasi = 'Durasi Menit'
+  }
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo, durasi, minTime, maxTime }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'Durasi',
+        ':',
+        `${meta.durasi} ${meta.durasi == 'Durasi Menit' ? meta.minTime + ' - ' + meta.maxTime : ''}`
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Tgl Lapor',
+        'Tgl Response',
+        'Tgl Recovery',
+        'Durasi Response Time',
+        'Durasi Recovery Time',
+        'Status',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Nama ULP'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.waktu_lapor,
+      item.waktu_response,
+      item.waktu_recovery,
+      parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
+      parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.status_akhir,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.nama_ulp
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    5,
+    1,
+    `DURASI : ${meta.durasi} ${meta.durasi == 'Durasi Menit' ? meta.minTime + ' - ' + meta.maxTime : ''}`
+  )
+
+  setHeaderStyle(worksheet, 7, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    8,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:N1')
+  worksheet.mergeCells('A2:N2')
+  worksheet.mergeCells('A3:N3')
+  worksheet.mergeCells('A4:N4')
+  worksheet.mergeCells('A5:N5')
+  worksheet.mergeCells('A7:N7')
+  worksheet.mergeCells('A8:N8')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 10, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.waktu_lapor, field: 'waktu_lapor' },
+          { text: item.waktu_response, field: 'waktu_response' },
+          { text: item.waktu_recovery, field: 'waktu_recovery' },
+          {
+            text: parseInt(item.durasi_response_time)
+              ? formatWaktu(item.durasi_response_time)
+              : '-',
+            field: 'durasi_response_time'
+          },
+          {
+            text: parseInt(item.durasi_recovery_time)
+              ? formatWaktu(item.durasi_recovery_time)
+              : '-',
+            field: 'durasi_recovery_time'
+          },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.idpel_nometer, field: 'idpel_nometer' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.nama_ulp, field: 'nama_ulp' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `DURASI : ${meta.durasi} ${meta.durasi == 'Durasi Menit' ? meta.minTime + ' - ' + meta.maxTime : ''}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Tgl Lapor', field: 'waktu_lapor' },
+                  { text: 'Tgl Response', field: 'waktu_response' },
+                  { text: 'Tgl Recovery', field: 'waktu_recovery' },
+                  { text: 'Durasi Response Time', field: 'durasi_response_time' },
+                  { text: 'Durasi Recovery Time', field: 'durasi_recovery_time' },
+                  { text: 'Status', field: 'status_akhir' },
+                  { text: 'IDPEL/NO METER', field: 'idpel_nometer' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Telp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'Nama ULP', field: 'nama_ulp' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Daftar/DKeluhan_ResponseTime.ts b/src/report/Keluhan/Daftar/DKeluhan_ResponseTime.ts
new file mode 100644
index 0000000..5fecc58
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_ResponseTime.ts
@@ -0,0 +1,540 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Response Time'
+const fontSize = 4
+const docxFontSize = 8
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+  const minTime = reportMeta.value.minTime ? reportMeta.value.minTime : ''
+  const maxTime = reportMeta.value.maxTime ? reportMeta.value.maxTime : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+  let durasi = ''
+
+  if (minTime == '1502' && maxTime != '143998560') {
+    durasi = 'Melebihi SLA (>1 hari)'
+  } else if (minTime == '1' && maxTime == '1501') {
+    durasi = 'Dibawah / Sesuai SLA (<=1 hari)'
+  } else {
+    durasi = 'Durasi Menit'
+  }
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo, durasi, minTime, maxTime }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'Durasi',
+        ':',
+        `${meta.durasi} ${meta.durasi == 'Durasi Menit' ? meta.minTime + ' - ' + meta.maxTime : ''}`
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Tgl Lapor',
+        'Tgl Response',
+        'Tgl Recovery',
+        'Durasi Response Time',
+        'Durasi Recovery Time',
+        'Status',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Nama ULP'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.waktu_lapor,
+      item.waktu_response,
+      item.waktu_recovery,
+      parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
+      parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.status_akhir,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.nama_ulp
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    5,
+    1,
+    `DURASI : ${meta.durasi} ${meta.durasi == 'Durasi Menit' ? meta.minTime + ' - ' + meta.maxTime : ''}`
+  )
+
+  setHeaderStyle(worksheet, 7, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    8,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:N1')
+  worksheet.mergeCells('A2:N2')
+  worksheet.mergeCells('A3:N3')
+  worksheet.mergeCells('A4:N4')
+  worksheet.mergeCells('A5:N5')
+  worksheet.mergeCells('A7:N7')
+  worksheet.mergeCells('A8:N8')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 10, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.waktu_lapor, field: 'waktu_lapor' },
+          { text: item.waktu_response, field: 'waktu_response' },
+          { text: item.waktu_recovery, field: 'waktu_recovery' },
+          {
+            text: parseInt(item.durasi_response_time)
+              ? formatWaktu(item.durasi_response_time)
+              : '-',
+            field: 'durasi_response_time'
+          },
+          {
+            text: parseInt(item.durasi_recovery_time)
+              ? formatWaktu(item.durasi_recovery_time)
+              : '-',
+            field: 'durasi_recovery_time'
+          },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.idpel_nometer, field: 'idpel_nometer' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.nama_ulp, field: 'nama_ulp' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `DURASI : ${meta.durasi} ${meta.durasi == 'Durasi Menit' ? meta.minTime + ' - ' + meta.maxTime : ''}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Tgl Lapor', field: 'waktu_lapor' },
+                  { text: 'Tgl Response', field: 'waktu_response' },
+                  { text: 'Tgl Recovery', field: 'waktu_recovery' },
+                  { text: 'Durasi Response Time', field: 'durasi_response_time' },
+                  { text: 'Durasi Recovery Time', field: 'durasi_recovery_time' },
+                  { text: 'Status', field: 'status_akhir' },
+                  { text: 'IDPEL/NO METER', field: 'idpel_nometer' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Telp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'Nama ULP', field: 'nama_ulp' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Daftar/DKeluhan_STIDP.ts b/src/report/Keluhan/Daftar/DKeluhan_STIDP.ts
new file mode 100644
index 0000000..d0e8777
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_STIDP.ts
@@ -0,0 +1,512 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Selesai Tanpa ID Pelanggan'
+const fontSize = 4
+const docxFontSize = 6
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Tgl Lapor',
+        'Tgl Response',
+        'Tgl Recovery',
+        'Durasi Response Time',
+        'Durasi Recovery Time',
+        'Status',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Sumber Lapor',
+        'Nama ULP'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.waktu_lapor,
+      item.waktu_response,
+      item.waktu_recovery,
+      parseInt(item.durasi_response_time) ? formatWaktu(item.durasi_response_time) : '-',
+      parseInt(item.durasi_recovery_time) ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.status_akhir,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.media,
+      item.nama_ulp
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+
+  setHeaderStyle(worksheet, 6, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    7,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:O1')
+  worksheet.mergeCells('A2:O2')
+  worksheet.mergeCells('A3:O3')
+  worksheet.mergeCells('A4:O4')
+  worksheet.mergeCells('A6:O6')
+  worksheet.mergeCells('A7:O7')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 9, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.waktu_lapor, field: 'waktu_lapor' },
+          { text: item.waktu_response, field: 'waktu_response' },
+          { text: item.waktu_recovery, field: 'waktu_recovery' },
+          {
+            text: parseInt(item.durasi_response_time)
+              ? formatWaktu(item.durasi_response_time)
+              : '-',
+            field: 'durasi_response_time'
+          },
+          {
+            text: parseInt(item.durasi_recovery_time)
+              ? formatWaktu(item.durasi_recovery_time)
+              : '-',
+            field: 'durasi_recovery_time'
+          },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.idpel_nometer, field: 'idpel_nometer' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.media, field: 'media' },
+          { text: item.nama_ulp, field: 'nama_ulp' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Tgl Lapor', field: 'waktu_lapor' },
+                  { text: 'Tgl Response', field: 'waktu_response' },
+                  { text: 'Tgl Recovery', field: 'waktu_recovery' },
+                  { text: 'Durasi Response Time', field: 'durasi_response_time' },
+                  { text: 'Durasi Recovery Time', field: 'durasi_recovery_time' },
+                  { text: 'Status', field: 'status_akhir' },
+                  { text: 'IDPEL/NO METER', field: 'idpel_nometer' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Telp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'Sumber Lapor', field: 'media' },
+                  { text: 'Nama ULP', field: 'nama_ulp' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Daftar/DKeluhan_SelesaiCC.ts b/src/report/Keluhan/Daftar/DKeluhan_SelesaiCC.ts
new file mode 100644
index 0000000..b03bc42
--- /dev/null
+++ b/src/report/Keluhan/Daftar/DKeluhan_SelesaiCC.ts
@@ -0,0 +1,510 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+
+const reportName = 'Daftar Keluhan Selesai di Contact Center'
+const fontSize = 4
+const docxFontSize = 6
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.value.periode ? reportMeta.value.periode.split(' s/d ') : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo }
+}
+
+const exportToPDF = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 35 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.value.uid
+          ? reportMeta.value.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.up3
+          ? reportMeta.value.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.value.ulp
+          ? reportMeta.value.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 25
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Contact Center',
+        'UI Dist.',
+        'ULP',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Tlp Pelapor',
+        'Keterangan Pelapor',
+        'APKT Status',
+        'Created By',
+        'Tgl Penyelesaian',
+        'Lapor Ulang',
+        'Sumber Lapor',
+        'Issue Type',
+        'Sub Issue Type'
+      ]
+    ],
+    body: data.value.map((item: any, i: any) => [
+      { content: ++i, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.nama_ulp,
+      item.nama_uid,
+      item.nama_ulp,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.status_akhir,
+      item.nama_pelapor,
+      item.waktu_recovery,
+      item.jumlah_lapor,
+      item.media,
+      item.nama_issuetype,
+      item.nama_subissuetype
+    ]),
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 35
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.value.uid
+        ? reportMeta.value.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.value.up3
+        ? reportMeta.value.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `UNIT LAYANAN PELANGGAN : ${
+      reportMeta.value.posko
+        ? reportMeta.value.posko.name.toUpperCase()
+        : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+    }`
+  )
+
+  setHeaderStyle(worksheet, 6, 1, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    7,
+    1,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:Q1')
+  worksheet.mergeCells('A2:Q2')
+  worksheet.mergeCells('A3:Q3')
+  worksheet.mergeCells('A4:Q4')
+  worksheet.mergeCells('A6:Q6')
+  worksheet.mergeCells('A7:Q7')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 9, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportToDOCX = (reportMeta: any, data: any) => {
+  const meta = formatMetaData(reportMeta)
+
+  const generateRows = () => {
+    return data.value.map((item: any, i: any) => {
+      return new TableRow({
+        children: [
+          { text: `${++i}`, field: 'no' },
+          { text: item.no_laporan, field: 'no_laporan' },
+          { text: item.nama_ulp, field: 'nama_ulp' },
+          { text: item.nama_uid, field: 'nama_uid' },
+          { text: item.nama_ulp, field: 'nama_ulp' },
+          { text: item.idpel_nometer, field: 'idpel_nometer' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: item.alamat_pelapor, field: 'alamat_pelapor' },
+          { text: item.no_telp_pelapor, field: 'no_telp_pelapor' },
+          { text: item.keterangan_pelapor, field: 'keterangan_pelapor' },
+          { text: item.status_akhir, field: 'status_akhir' },
+          { text: item.nama_pelapor, field: 'nama_pelapor' },
+          { text: formatWaktu(item.waktu_recovery), field: 'waktu_recovery' },
+          { text: item.jumlah_lapor, field: 'jumlah_lapor' },
+          { text: item.media, field: 'media' },
+          { text: item.nama_issuetype, field: 'nama_issuetype' },
+          { text: item.nama_subissuetype, field: 'nama_subissuetype' }
+        ].map(
+          (cell) =>
+            new TableCell({
+              children: [
+                new Paragraph({
+                  children: [
+                    new TextRun({
+                      text: cell.text,
+                      size: docxFontSize
+                    })
+                  ]
+                })
+              ],
+              verticalAlign: VerticalAlign.CENTER,
+              margins: { top: 0, bottom: 0, right: 0, left: 30 }
+            })
+        )
+      })
+    })
+  }
+
+  const doc = new Document({
+    sections: [
+      {
+        properties: {
+          page: {
+            size: {
+              orientation: PageOrientation.LANDSCAPE
+            }
+          }
+        },
+        children: [
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: 'PT. PLN(Persero)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT INDUK : ${
+                  reportMeta.value.uid
+                    ? reportMeta.value.uid.name.toUpperCase()
+                    : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+                  reportMeta.value.up3
+                    ? reportMeta.value.up3.name.toUpperCase()
+                    : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: `UNIT LAYANAN PELANGGAN : ${
+                  reportMeta.value.ulp
+                    ? reportMeta.value.ulp.name.toUpperCase()
+                    : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+                }`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `${reportName}`.toUpperCase(),
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.CENTER,
+            children: [
+              new TextRun({
+                text: `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Table({
+            width: {
+              size: 13950,
+              type: WidthType.DXA
+            },
+            rows: [
+              new TableRow({
+                children: [
+                  { text: 'No', field: 'no' },
+                  { text: 'No Laporan', field: 'no_laporan' },
+                  { text: 'Contact Center', field: 'nama_ulp' },
+                  { text: 'UI Dist.', field: 'nama_uid' },
+                  { text: 'ULP', field: 'nama_ulp' },
+                  { text: 'IDPEL/NO METER', field: 'idpel_nometer' },
+                  { text: 'Nama Pelapor', field: 'nama_pelapor' },
+                  { text: 'Alamat Pelapor', field: 'alamat_pelapor' },
+                  { text: 'No Tlp Pelapor', field: 'no_telp_pelapor' },
+                  { text: 'Keterangan Pelapor', field: 'keterangan_pelapor' },
+                  { text: 'APKT Status', field: 'status_akhir' },
+                  { text: 'Created By', field: 'nama_pelapor' },
+                  { text: 'Tgl Penyelesaian', field: 'waktu_recovery' },
+                  { text: 'Lapor Ulang', field: 'jumlah_lapor' },
+                  { text: 'Sumber Lapor', field: 'media' },
+                  { text: 'Issue Type', field: 'nama_issuetype' },
+                  { text: 'Sub Issue Type', field: 'nama_subissuetype' }
+                ].map(
+                  (header) =>
+                    new TableCell({
+                      children: [
+                        new Paragraph({
+                          alignment: AlignmentType.CENTER,
+                          children: [
+                            new TextRun({
+                              text: header.text,
+                              bold: true,
+                              size: docxFontSize,
+                              allCaps: true
+                            })
+                          ]
+                        })
+                      ],
+                      verticalAlign: VerticalAlign.CENTER
+                    })
+                )
+              }),
+              ...generateRows()
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: `${meta.dayTo}, ${meta.dateToFormat}`,
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            children: [
+              new TextRun({
+                text: '',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          }),
+          new Paragraph({
+            alignment: AlignmentType.RIGHT,
+            children: [
+              new TextRun({
+                text: '(.........................................)',
+                bold: true,
+                size: docxFontSize
+              })
+            ]
+          })
+        ]
+      }
+    ]
+  })
+
+  Packer.toBlob(doc).then((blob) => {
+    saveAs(blob, `Laporan ${reportName}.docx`)
+    console.log('Document created successfully')
+  })
+}
+
+export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/report/Keluhan/Rekap/RKeluhan_ALL.ts b/src/report/Keluhan/Rekap/RKeluhan_ALL.ts
new file mode 100644
index 0000000..100cda0
--- /dev/null
+++ b/src/report/Keluhan/Rekap/RKeluhan_ALL.ts
@@ -0,0 +1,640 @@
+import { exportDataGrid as exportToExcel } from 'devextreme/excel_exporter'
+import {
+  Document,
+  AlignmentType,
+  Packer,
+  Paragraph,
+  Table,
+  TableCell,
+  TableRow,
+  VerticalAlign,
+  TextRun,
+  WidthType,
+  PageOrientation
+} from 'docx'
+import { saveAs } from 'file-saver'
+import { jsPDF } from 'jspdf'
+import autoTable from 'jspdf-autotable'
+import { Workbook } from 'exceljs'
+import { formatWaktu } from '@/components/Form/FiltersType/reference'
+import { setHeaderStyle } from '@/report/utils/xlsx'
+import { formatNumber, formatPercentage } from '@/utils/numbers'
+
+const reportName = 'Rekapitulasi Keluhan All'
+const fontSize = 5
+const detailFontSize = 5
+
+const groupingData = (data: any) => {
+  const groupedData: any = {}
+
+  data.forEach((item: any) => {
+    const { nama_regional, nama_uid } = item
+
+    if (!groupedData[nama_regional]) {
+      groupedData[nama_regional] = {}
+    }
+
+    if (!groupedData[nama_regional][nama_uid]) {
+      groupedData[nama_regional][nama_uid] = { data: [] }
+    }
+
+    groupedData[nama_regional][nama_uid].data.push(item)
+  })
+
+  for (const regional in groupedData) {
+    for (const uid in groupedData[regional]) {
+      const data = groupedData[regional][uid].data
+
+      data.forEach((item: any) => {
+        if (!groupedData[regional][uid].summary) {
+          groupedData[regional][uid].summary = {
+            total: 0,
+            total_selesai: 0,
+            total_inproses: 0,
+            avg_durasi_response: [],
+            max_durasi_response: 0,
+            min_durasi_response: 0,
+            total_diatas_sla_response: 0,
+            total_dibawah_sla_response: 0,
+            avg_durasi_recovery: [],
+            max_durasi_recovery: 0,
+            min_durasi_recovery: 0,
+            total_diatas_sla_recovery: 0,
+            total_dibawah_sla_recovery: 0
+          }
+        }
+
+        groupedData[regional][uid].summary.total += item.total
+        groupedData[regional][uid].summary.total_selesai += item.total_selesai
+        groupedData[regional][uid].summary.total_inproses += item.total_inproses
+        groupedData[regional][uid].summary.avg_durasi_response.push(item.avg_durasi_response)
+        groupedData[regional][uid].summary.max_durasi_response =
+          groupedData[regional][uid].summary.max_durasi_response < item.max_durasi_response
+            ? item.max_durasi_response
+            : groupedData[regional][uid].summary.max_durasi_response
+        groupedData[regional][uid].summary.min_durasi_response =
+          groupedData[regional][uid].summary.min_durasi_response > item.min_durasi_response
+            ? item.min_durasi_response
+            : groupedData[regional][uid].summary.min_durasi_response
+        groupedData[regional][uid].summary.total_diatas_sla_response +=
+          item.total_diatas_sla_response
+        groupedData[regional][uid].summary.total_dibawah_sla_response +=
+          item.total_dibawah_sla_response
+        groupedData[regional][uid].summary.avg_durasi_recovery.push(item.avg_durasi_recovery)
+        groupedData[regional][uid].summary.max_durasi_recovery =
+          groupedData[regional][uid].summary.max_durasi_recovery < item.max_durasi_recovery
+            ? item.max_durasi_recovery
+            : groupedData[regional][uid].summary.max_durasi_recovery
+        groupedData[regional][uid].summary.min_durasi_recovery =
+          groupedData[regional][uid].summary.min_durasi_recovery > item.min_durasi_recovery
+            ? item.min_durasi_recovery
+            : groupedData[regional][uid].summary.min_durasi_recovery
+        groupedData[regional][uid].summary.total_diatas_sla_recovery +=
+          item.total_diatas_sla_recovery
+        groupedData[regional][uid].summary.total_dibawah_sla_recovery +=
+          item.total_dibawah_sla_recovery
+      })
+    }
+  }
+
+  return groupedData
+}
+
+const formatData = (rawData: any) => {
+  const data = groupingData(rawData)
+  const formattedData: any = []
+
+  for (const regional in data) {
+    let no = 1
+    const total: any = {
+      total: 0,
+      total_selesai: 0,
+      total_inproses: 0,
+      avg_durasi_response: [],
+      max_durasi_response: [],
+      min_durasi_response: [],
+      total_diatas_sla_response: 0,
+      total_dibawah_sla_response: 0,
+      avg_durasi_recovery: [],
+      max_durasi_recovery: [],
+      min_durasi_recovery: [],
+      total_diatas_sla_recovery: 0,
+      total_dibawah_sla_recovery: 0
+    }
+
+    formattedData.push([{ content: regional, colSpan: 17, styles: { fontStyle: 'bold' } }])
+
+    for (const uid in data[regional]) {
+      const summary = data[regional][uid].summary
+      const avgDurasiResponse = summary.avg_durasi_response.length
+        ? summary.avg_durasi_response.reduce((a: any, b: any) => a + b) /
+          summary.avg_durasi_response.length
+        : 0
+      const avgDurasiRecovery = summary.avg_durasi_recovery.length
+        ? summary.avg_durasi_recovery.reduce((a: any, b: any) => a + b) /
+          summary.avg_durasi_recovery.length
+        : 0
+
+      formattedData.push([
+        { content: no++, styles: { halign: 'right' } },
+        uid,
+        formatNumber(summary.total),
+        formatNumber(summary.total_selesai),
+        summary.total_selesai != summary.total
+          ? formatPercentage((summary.total_selesai / summary.total) * 100)
+          : '100%',
+        formatNumber(summary.total_inproses),
+        formatPercentage(
+          !summary.total_inproses || !summary.total
+            ? '0%'
+            : (summary.total_inproses / summary.total) * 100
+        ),
+        formatNumber(avgDurasiResponse),
+        formatWaktu(summary.max_durasi_response),
+        formatWaktu(summary.min_durasi_response),
+        formatNumber(summary.total_diatas_sla_response),
+        formatNumber(summary.total_dibawah_sla_response),
+        formatNumber(avgDurasiRecovery),
+        formatWaktu(summary.max_durasi_recovery),
+        formatWaktu(summary.min_durasi_recovery),
+        formatNumber(summary.total_diatas_sla_recovery),
+        formatNumber(summary.total_dibawah_sla_recovery)
+      ])
+
+      total.total += summary.total
+      total.total_selesai += summary.total_selesai
+      total.total_inproses += summary.total_inproses
+      total.avg_durasi_response.push(avgDurasiResponse)
+      total.max_durasi_response.push(summary.max_durasi_response)
+      total.min_durasi_response.push(summary.min_durasi_response)
+      total.total_diatas_sla_response += summary.total_diatas_sla_response
+      total.total_dibawah_sla_response += summary.total_dibawah_sla_response
+      total.avg_durasi_recovery.push(avgDurasiRecovery)
+      total.max_durasi_recovery.push(summary.max_durasi_recovery)
+      total.min_durasi_recovery.push(summary.min_durasi_recovery)
+      total.total_diatas_sla_recovery += summary.total_diatas_sla_recovery
+      total.total_dibawah_sla_recovery += summary.total_dibawah_sla_recovery
+    }
+
+    formattedData.push([
+      { content: 'TOTAL', colSpan: 2, styles: { fontStyle: 'bold' } },
+      formatNumber(total.total),
+      formatNumber(total.total_selesai),
+      formatPercentage(
+        !total.total_selesai || !total.total ? '0%' : (total.total_selesai / total.total) * 100
+      ),
+      formatNumber(total.total_inproses),
+      formatPercentage(
+        !total.total_inproses || !total.total ? '0%' : (total.total_inproses / total.total) * 100
+      ),
+      formatNumber(
+        total.avg_durasi_response.length
+          ? total.avg_durasi_response.reduce((a: any, b: any) => a + b) /
+              total.avg_durasi_response.length
+          : 0
+      ),
+      formatWaktu(Math.max(...total.max_durasi_response)),
+      formatWaktu(Math.min(...total.min_durasi_response)),
+      formatNumber(total.total_diatas_sla_response),
+      formatNumber(total.total_dibawah_sla_response),
+      formatNumber(
+        total.avg_durasi_recovery.length
+          ? total.avg_durasi_recovery.reduce((a: any, b: any) => a + b) /
+              total.avg_durasi_recovery.length
+          : 0
+      ),
+      formatWaktu(Math.max(...total.max_durasi_recovery)),
+      formatWaktu(Math.min(...total.min_durasi_recovery)),
+      formatNumber(total.total_diatas_sla_recovery),
+      formatNumber(total.total_dibawah_sla_recovery)
+    ])
+  }
+
+  return formattedData
+}
+
+const formatMetaData = (reportMeta: any) => {
+  const periode = reportMeta.periode ? reportMeta.periode.split(' s/d ') : ''
+
+  let dateFromFormat = ''
+  let dateToFormat = ''
+  let dayTo = ''
+
+  if (periode != '') {
+    const dateFrom = new Date(periode[0].split('-').reverse().join('-'))
+    const dateTo = new Date(periode[1].split('-').reverse().join('-'))
+
+    dateFromFormat = `${dateFrom.getDate()}-${dateFrom.toLocaleString('default', {
+      month: 'long'
+    })}-${dateFrom.getFullYear()}`
+
+    dateToFormat = `${dateTo.getDate()}-${dateTo.toLocaleString('default', {
+      month: 'long'
+    })}-${dateTo.getFullYear()}`
+
+    dayTo = dateTo.toLocaleString('default', { weekday: 'long' })
+  }
+
+  return { dateFromFormat, dateToFormat, dayTo }
+}
+
+const exportToPDF = (reportMeta: any, rawData: any, preview: boolean = false) => {
+  const data = formatData(rawData)
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [
+      ['PT. PLN(Persero)', '', ''],
+      [
+        { content: 'UNIT INDUK', styles: { cellWidth: 40 } },
+        { content: ':', styles: { cellWidth: 1 } },
+        reportMeta.uid
+          ? reportMeta.uid.name.toUpperCase()
+          : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+      ],
+      [
+        'UNIT PELAKSANA PELAYANAN PELANGGAN',
+        ':',
+        reportMeta.up3
+          ? reportMeta.up3.name.toUpperCase()
+          : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+      ],
+      [
+        'UNIT LAYANAN PELANGGAN',
+        ':',
+        reportMeta.ulp
+          ? reportMeta.ulp.name.toUpperCase()
+          : 'Semua Unit Layanan Pelanggan'.toUpperCase()
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 23
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        {
+          content: 'No',
+          rowSpan: 2
+        },
+        {
+          content: 'Nama Unit',
+          rowSpan: 2
+        },
+        {
+          content: 'Response Time',
+          colSpan: 10
+        },
+        {
+          content: 'Penyelesaian',
+          colSpan: 5
+        }
+      ],
+      [
+        'Total',
+        'Selesai',
+        '%',
+        'Inproses',
+        '%',
+        'Rata-Rata',
+        'Max',
+        'Min',
+        '>SLA',
+        '<SLA',
+        'Rata-Rata',
+        'Max',
+        'Min',
+        '>SLA',
+        '<SLA'
+      ]
+    ],
+    body: data,
+    styles: {
+      fontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center',
+      valign: 'middle'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+
+      if (data.cell.text[0] === 'TOTAL') {
+        for (const key in data.row.cells) {
+          data.row.cells[key].styles.fillColor = [192, 192, 192]
+          data.row.cells[key].styles.fontStyle = 'bold'
+        }
+      }
+    },
+    startY: 30
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  if (preview) {
+    doc.setProperties({
+      title: `${reportName}`
+    })
+    window.open(doc.output('bloburl'))
+  } else {
+    doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
+      console.log('pdf berhasil disimpan')
+    })
+  }
+}
+
+const exportDetailToPDF = (reportMeta: any, rawData: any) => {
+  const meta = formatMetaData(reportMeta)
+  const doc = new jsPDF({
+    orientation: 'landscape'
+  })
+
+  autoTable(doc, {
+    head: [['PT. PLN(Persero)']],
+    styles: {
+      fontSize: detailFontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold'
+    },
+    theme: 'plain',
+    startY: 10,
+    margin: 5
+  })
+
+  autoTable(doc, {
+    head: [
+      [`Daftar Detail ${reportName}`.toUpperCase()],
+      [`PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`]
+    ],
+    styles: {
+      fontSize: detailFontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    startY: 18,
+    margin: 5
+  })
+
+  autoTable(doc, {
+    head: [
+      [
+        'No',
+        'No Laporan',
+        'Tgl Lapor',
+        'Dalam Proses Bidang',
+        'Selesai Bidang Unit',
+        'Durasi Response Time',
+        'Durasi Recovery Time',
+        'Status',
+        'IDPEL/NO METER',
+        'Nama Pelapor',
+        'Alamat Pelapor',
+        'No Telp Pelapor',
+        'Keterangan Pelapor',
+        'Rayon',
+        'Uraian',
+        'Response Pelanggan'
+      ]
+    ],
+    body: rawData.map((item: any, i: any) => [
+      { content: i + 1, styles: { halign: 'right' } },
+      item.no_laporan,
+      item.waktu_lapor,
+      item.waktu_response,
+      item.waktu_recovery,
+      item.durasi_response_time ? formatWaktu(item.durasi_response_time) : '-',
+      item.durasi_recovery_time ? formatWaktu(item.durasi_recovery_time) : '-',
+      item.status_akhir,
+      item.idpel_nometer,
+      item.nama_pelapor,
+      item.alamat_pelapor,
+      item.no_telp_pelapor,
+      item.keterangan_pelapor,
+      item.nama_ulp,
+      item.uraian,
+      item.respon_pelanggan
+    ]),
+    styles: {
+      fontSize: detailFontSize,
+      cellPadding: 1,
+      lineColor: [0, 0, 0],
+      lineWidth: 0.1,
+      cellWidth: 'auto'
+    },
+    rowPageBreak: 'auto',
+    headStyles: {
+      fillColor: [192, 192, 192],
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      cellWidth: 'wrap',
+      halign: 'center',
+      valign: 'middle'
+    },
+    bodyStyles: {
+      textColor: [0, 0, 0]
+    },
+    didParseCell: function (data) {
+      if (data.row.section === 'head') {
+        data.cell.text = data.cell.text.map(function (word: any) {
+          return word.toUpperCase()
+        })
+      }
+    },
+    startY: 24,
+    margin: 5
+  })
+
+  autoTable(doc, {
+    head: [
+      [`${meta.dayTo}, ${meta.dateToFormat}`],
+      [
+        {
+          content: '(.........................................)',
+          styles: { minCellHeight: 8, valign: 'bottom' }
+        }
+      ]
+    ],
+    styles: {
+      fontSize: detailFontSize,
+      cellPadding: 0.1,
+      textColor: [0, 0, 0],
+      fontStyle: 'bold',
+      halign: 'center'
+    },
+    theme: 'plain',
+    tableWidth: 50,
+    margin: { left: 230 }
+  })
+
+  doc.save(`Laporan Detail ${reportName}.pdf`, { returnPromise: true }).then(() => {
+    console.log('pdf berhasil disimpan')
+  })
+}
+
+const exportToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(
+    worksheet,
+    2,
+    1,
+    `UNIT INDUK : ${
+      reportMeta.uid
+        ? reportMeta.uid.name.toUpperCase()
+        : 'Semua Unit Induk Distribusi/Wilayah'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    3,
+    1,
+    `UNIT PELAKSANA PELAYANAN PELANGGAN : ${
+      reportMeta.up3
+        ? reportMeta.up3.name.toUpperCase()
+        : 'Semua Unit Pelaksanaan Pelayanan Pelanggan'.toUpperCase()
+    }`
+  )
+  setHeaderStyle(
+    worksheet,
+    4,
+    1,
+    `POSKO : ${
+      reportMeta.posko ? reportMeta.posko.name.toUpperCase() : 'Semua Posko'.toUpperCase()
+    }`
+  )
+
+  setHeaderStyle(worksheet, 7, 8, `${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    8,
+    8,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('A1:F1')
+  worksheet.mergeCells('A2:F2')
+  worksheet.mergeCells('A3:F3')
+  worksheet.mergeCells('A4:F4')
+  worksheet.mergeCells('H7:J7')
+  worksheet.mergeCells('H8:J8')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 10, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
+    })
+  })
+
+  e.cancel = true
+}
+
+const exportDetailToXLSX = (reportMeta: any, e: any) => {
+  const meta = formatMetaData(reportMeta)
+  const workbook = new Workbook()
+  const worksheet = workbook.addWorksheet(`Detail ${reportName}`)
+
+  setHeaderStyle(worksheet, 1, 1, 'PT. PLN(Persero)')
+  setHeaderStyle(worksheet, 3, 8, `Daftar Detail ${reportName}`.toUpperCase(), true)
+  setHeaderStyle(
+    worksheet,
+    4,
+    8,
+    `PERIODE TANGGAL : ${meta.dateFromFormat} SD TGL ${meta.dateToFormat}`,
+    true
+  )
+
+  worksheet.mergeCells('H3:J3')
+  worksheet.mergeCells('H4:J4')
+
+  exportToExcel({
+    component: e.component,
+    worksheet,
+    autoFilterEnabled: true,
+    topLeftCell: { row: 6, column: 1 }
+  }).then(() => {
+    workbook.xlsx.writeBuffer().then((buffer: any) => {
+      saveAs(
+        new Blob([buffer], { type: 'application/octet-stream' }),
+        `Laporan Detail ${reportName}.xlsx`
+      )
+    })
+  })
+
+  e.cancel = true
+}
+
+export { exportToPDF, exportToXLSX, exportDetailToPDF, exportDetailToXLSX }