diff --git a/src/assets/css/style.css b/src/assets/css/style.css
index 7979ffd..3bd137d 100755
--- a/src/assets/css/style.css
+++ b/src/assets/css/style.css
@@ -1679,6 +1679,10 @@ body {
   min-height: 100vh;
 }
 
+.min-h-\[40px\] {
+  min-height: 40px;
+}
+
 .w-0 {
   width: 0px;
 }
@@ -2212,6 +2216,18 @@ body {
   margin-bottom: calc(0.75rem * var(--tw-space-y-reverse));
 }
 
+.space-x-4 > :not([hidden]) ~ :not([hidden]) {
+  --tw-space-x-reverse: 0;
+  margin-right: calc(1rem * var(--tw-space-x-reverse));
+  margin-left: calc(1rem * calc(1 - var(--tw-space-x-reverse)));
+}
+
+.space-y-4 > :not([hidden]) ~ :not([hidden]) {
+  --tw-space-y-reverse: 0;
+  margin-top: calc(1rem * calc(1 - var(--tw-space-y-reverse)));
+  margin-bottom: calc(1rem * var(--tw-space-y-reverse));
+}
+
 .divide-y > :not([hidden]) ~ :not([hidden]) {
   --tw-divide-y-reverse: 0;
   border-top-width: calc(1px * calc(1 - var(--tw-divide-y-reverse)));
@@ -3273,6 +3289,10 @@ body {
   text-align: start;
 }
 
+.\!align-top {
+  vertical-align: top !important;
+}
+
 .align-middle {
   vertical-align: middle;
 }
@@ -6064,6 +6084,12 @@ body {
     margin-left: calc(1rem * calc(1 - var(--tw-space-x-reverse)));
   }
 
+  .lg\:space-y-0 > :not([hidden]) ~ :not([hidden]) {
+    --tw-space-y-reverse: 0;
+    margin-top: calc(0px * calc(1 - var(--tw-space-y-reverse)));
+    margin-bottom: calc(0px * var(--tw-space-y-reverse));
+  }
+
   .lg\:rounded-t-3xl {
     border-top-left-radius: 1.5rem;
     border-top-right-radius: 1.5rem;
diff --git a/src/components/Dialogs/DetailDialog.vue b/src/components/Dialogs/DetailDialog.vue
index f82cc9b..f9c6de5 100755
--- a/src/components/Dialogs/DetailDialog.vue
+++ b/src/components/Dialogs/DetailDialog.vue
@@ -5,7 +5,7 @@ import {
     DialogTitle,
     TransitionChild,
     TransitionRoot
-} from '@headlessui/vue'
+} from '@headlessui/vue';
 defineProps({
     open: {
         type: Boolean,
@@ -45,9 +45,10 @@ const handleOnClose = () => {
                             :class="[fullWidth ? 'sm:max-w-[90%]' : 'sm:max-w-lg', 'relative overflow-hidden text-left transition-all transform bg-gray-50 rounded-2xl sm:my-8 sm:w-full']">
                             <!-- Body Section -->
                             <div class="px-4 py-4 bg-gray-50">
-                                <div class="flex flex-col items-start">
+                                <div class="items-start">
                                     <div class="flex items-start justify-between w-full">
-                                        <DialogTitle as="h3" class="flex-1 text-2xl font-semibold leading-6 text-gray-900">
+                                        <DialogTitle as="h3"
+                                            class="flex-1 text-2xl font-semibold leading-6 text-gray-900">
                                             {{ title }}
                                         </DialogTitle>
                                         <div class="flex items-center ml-3 h-7">
diff --git a/src/components/Form/FiltersType/Type7.vue b/src/components/Form/FiltersType/Type7.vue
index 5b5dc5a..ad0f5f6 100755
--- a/src/components/Form/FiltersType/Type7.vue
+++ b/src/components/Form/FiltersType/Type7.vue
@@ -33,7 +33,7 @@ const props = defineProps({
       {
         id: 2,
         name: 'Melebihi SLA (> 45 menit)',
-        min: '1',
+        min: '46',
         max: `${99999 * 60 * 24}`
       }
     ]
diff --git a/src/components/InputText.vue b/src/components/InputText.vue
index daacb06..85d0d46 100755
--- a/src/components/InputText.vue
+++ b/src/components/InputText.vue
@@ -1,5 +1,5 @@
 <script setup lang="ts">
-import { ref } from 'vue'
+import { ref } from 'vue';
 
 const props = defineProps({
   type: {
@@ -43,33 +43,20 @@ const switchInputType = () => {
 
 <template>
   <div :class="['relative w-full overflow-hidden rounded-lg bg-gray-200 ', className]">
-    <input
-      autocomplete="off"
-      :type="inputType"
-      :placeholder="placeholder"
-      :value="value"
-      @input="updateValue($event)"
-      :disabled="disabled"
-      :readonly="readonly"
-      :class="[
-        'w-full px-4 py-2 text-sm leading-6 placeholder:text-gray-400 text-gray-900 border-0 border-transparent rounded-lg outline-0 bg-gray-200 focus:outline-0 focus:border-0 focus:ring-0'
-      ]"
-    />
-    <span
-      @click="switchInputType"
-      v-if="type == 'password'"
-      class="absolute top-0 bottom-0 right-0 mx-3 my-auto cursor-pointer h-fit"
-    >
-      <svg
-        width="20"
-        height="20"
-        viewBox="0 0 20 20"
-        :class="[inputType == 'password' ? 'fill-gray-500' : 'fill-primary-500']"
-      >
-        <path
-          d="M19.3211 9.74688C19.2937 9.68516 18.632 8.21719 17.1609 6.74609C15.2008 4.78594 12.725 3.75 9.99999 3.75C7.27499 3.75 4.79921 4.78594 2.83905 6.74609C1.36796 8.21719 0.703118 9.6875 0.678899 9.74688C0.643362 9.82681 0.625 9.91331 0.625 10.0008C0.625 10.0883 0.643362 10.1748 0.678899 10.2547C0.706243 10.3164 1.36796 11.7836 2.83905 13.2547C4.79921 15.2141 7.27499 16.25 9.99999 16.25C12.725 16.25 15.2008 15.2141 17.1609 13.2547C18.632 11.7836 19.2937 10.3164 19.3211 10.2547C19.3566 10.1748 19.375 10.0883 19.375 10.0008C19.375 9.91331 19.3566 9.82681 19.3211 9.74688ZM9.99999 15C7.5953 15 5.49452 14.1258 3.75546 12.4023C3.0419 11.6927 2.43483 10.8836 1.95312 10C2.4347 9.11636 3.04179 8.30717 3.75546 7.59766C5.49452 5.87422 7.5953 5 9.99999 5C12.4047 5 14.5055 5.87422 16.2445 7.59766C16.9595 8.307 17.5679 9.11619 18.0508 10C17.4875 11.0516 15.0336 15 9.99999 15ZM9.99999 6.25C9.25831 6.25 8.53329 6.46993 7.9166 6.88199C7.29992 7.29404 6.81927 7.87971 6.53544 8.56494C6.25162 9.25016 6.17735 10.0042 6.32205 10.7316C6.46674 11.459 6.82389 12.1272 7.34834 12.6517C7.87279 13.1761 8.54097 13.5333 9.2684 13.6779C9.99583 13.8226 10.7498 13.7484 11.4351 13.4645C12.1203 13.1807 12.7059 12.7001 13.118 12.0834C13.5301 11.4667 13.75 10.7417 13.75 10C13.749 9.00576 13.3535 8.05253 12.6505 7.34949C11.9475 6.64645 10.9942 6.25103 9.99999 6.25ZM9.99999 12.5C9.50554 12.5 9.02219 12.3534 8.61107 12.0787C8.19994 11.804 7.87951 11.4135 7.69029 10.9567C7.50107 10.4999 7.45157 9.99723 7.54803 9.51227C7.64449 9.02732 7.88259 8.58186 8.23222 8.23223C8.58186 7.8826 9.02731 7.6445 9.51227 7.54804C9.99722 7.45157 10.4999 7.50108 10.9567 7.6903C11.4135 7.87952 11.804 8.19995 12.0787 8.61107C12.3534 9.0222 12.5 9.50555 12.5 10C12.5 10.663 12.2366 11.2989 11.7678 11.7678C11.2989 12.2366 10.663 12.5 9.99999 12.5Z"
-        />
-      </svg>
-    </span>
+    <input v-if="!readonly" autocomplete="off" :type="inputType" :placeholder="placeholder" :value="value"
+      @input="updateValue($event)" :disabled="disabled" :readonly="readonly" :class="[
+    'w-full px-4 py-2 text-sm leading-6 placeholder:text-gray-400 text-gray-900 border-0 border-transparent rounded-lg outline-0 bg-gray-200 focus:outline-0 focus:border-0 focus:ring-0'
+  ]" />
+    <p v-else
+      class="px-4 py-2 text-sm leading-6 text-gray-900 bg-gray-200 border-0 border-transparent rounded-lg outline-0 min-h-[40px]">
+      {{ value && value.length < 1 && value.trim() === '' ? '-' : value }} </p>
+        <span @click="switchInputType" v-if="type == 'password'"
+          class="absolute top-0 bottom-0 right-0 mx-3 my-auto cursor-pointer h-fit">
+          <svg width="20" height="20" viewBox="0 0 20 20"
+            :class="[inputType == 'password' ? 'fill-gray-500' : 'fill-primary-500']">
+            <path
+              d="M19.3211 9.74688C19.2937 9.68516 18.632 8.21719 17.1609 6.74609C15.2008 4.78594 12.725 3.75 9.99999 3.75C7.27499 3.75 4.79921 4.78594 2.83905 6.74609C1.36796 8.21719 0.703118 9.6875 0.678899 9.74688C0.643362 9.82681 0.625 9.91331 0.625 10.0008C0.625 10.0883 0.643362 10.1748 0.678899 10.2547C0.706243 10.3164 1.36796 11.7836 2.83905 13.2547C4.79921 15.2141 7.27499 16.25 9.99999 16.25C12.725 16.25 15.2008 15.2141 17.1609 13.2547C18.632 11.7836 19.2937 10.3164 19.3211 10.2547C19.3566 10.1748 19.375 10.0883 19.375 10.0008C19.375 9.91331 19.3566 9.82681 19.3211 9.74688ZM9.99999 15C7.5953 15 5.49452 14.1258 3.75546 12.4023C3.0419 11.6927 2.43483 10.8836 1.95312 10C2.4347 9.11636 3.04179 8.30717 3.75546 7.59766C5.49452 5.87422 7.5953 5 9.99999 5C12.4047 5 14.5055 5.87422 16.2445 7.59766C16.9595 8.307 17.5679 9.11619 18.0508 10C17.4875 11.0516 15.0336 15 9.99999 15ZM9.99999 6.25C9.25831 6.25 8.53329 6.46993 7.9166 6.88199C7.29992 7.29404 6.81927 7.87971 6.53544 8.56494C6.25162 9.25016 6.17735 10.0042 6.32205 10.7316C6.46674 11.459 6.82389 12.1272 7.34834 12.6517C7.87279 13.1761 8.54097 13.5333 9.2684 13.6779C9.99583 13.8226 10.7498 13.7484 11.4351 13.4645C12.1203 13.1807 12.7059 12.7001 13.118 12.0834C13.5301 11.4667 13.75 10.7417 13.75 10C13.749 9.00576 13.3535 8.05253 12.6505 7.34949C11.9475 6.64645 10.9942 6.25103 9.99999 6.25ZM9.99999 12.5C9.50554 12.5 9.02219 12.3534 8.61107 12.0787C8.19994 11.804 7.87951 11.4135 7.69029 10.9567C7.50107 10.4999 7.45157 9.99723 7.54803 9.51227C7.64449 9.02732 7.88259 8.58186 8.23222 8.23223C8.58186 7.8826 9.02731 7.6445 9.51227 7.54804C9.99722 7.45157 10.4999 7.50108 10.9567 7.6903C11.4135 7.87952 11.804 8.19995 12.0787 8.61107C12.3534 9.0222 12.5 9.50555 12.5 10C12.5 10.663 12.2366 11.2989 11.7678 11.7678C11.2989 12.2366 10.663 12.5 9.99999 12.5Z" />
+          </svg>
+        </span>
   </div>
 </template>
diff --git a/src/components/Pages/Gangguan/Rekap/RGangguan_ALL.vue b/src/components/Pages/Gangguan/Rekap/RGangguan_ALL.vue
index d217b1b..686ce2f 100755
--- a/src/components/Pages/Gangguan/Rekap/RGangguan_ALL.vue
+++ b/src/components/Pages/Gangguan/Rekap/RGangguan_ALL.vue
@@ -6,8 +6,8 @@
   <div id="data">
     <DxDataGrid class="max-h-[calc(100vh-140px)] mb-10" :data-source="data" :show-column-lines="true"
       :show-row-lines="false" :show-borders="true" :row-alternation-enabled="true" :hover-state-enabled="true"
-      @selection-changed="onSelectionChanged" :column-width="100" @exporting="onExporting" :allow-column-resizing="true"
-      column-resizing-mode="widget">
+      @selection-changed="onDataSelectionChanged" :column-width="100" @exporting="onExporting"
+      :allow-column-resizing="true" column-resizing-mode="widget">
       <DxSelection mode="single" />
       <DxPaging :page-size="5" :enabled="true" />
       <DxPager :visible="true" :allowed-page-sizes="[5, 10, 20]" display-mode="full" :show-page-size-selector="true"
@@ -69,19 +69,19 @@
       </DxColumn>
 
       <template #cellCenter="{ data }">
-        <p class="cursor-pointer">
+        <p class="cursor-pointer" @click="showDialogDataSelected()">
           {{ data.text }}
         </p>
       </template>
 
       <template #cellLeft="{ data }">
-        <p class="text-left cursor-pointer">
+        <p class="text-left cursor-pointer" @click="showDialogDataSelected()">
           {{ data.text }}
         </p>
       </template>
 
       <template #cellRight="{ data }">
-        <p class="text-right cursor-pointer">
+        <p class="text-right cursor-pointer" @click="showDialogDataSelected()">
           {{ isNumber(data.text) ? data.column.caption == '%' ? formatPercentage(data.text) :
     formatNumber(data.text) :
     data.text }}
@@ -89,12 +89,114 @@
       </template>
 
       <template #data-waktu="{ data }">
-        <p>
+        <p @click="showDialogDataSelected()">
           {{ parseInt(data.text) ? formatWaktu(data.text) : '-' }}
         </p>
       </template>
     </DxDataGrid>
   </div>
+
+  <DetailDialog :open="dialogDataSelected" title="Detail Gangguan All" @on-close="closeDialogDataSelected"
+    :full-width="true">
+    <div class="flex flex-col w-full space-x-4 space-y-4 lg:flex-row lg:justify-between lg:space-x-4 lg:space-y-0 ">
+      <div class="flex flex-1 p-4 bg-white rounded-xl">
+        <div class="w-full">
+          <DxDataGrid class="max-h-[calc(100vh-140px)] mb-10" :data-source="dataSub" :show-column-lines="true"
+            :show-row-lines="false" :show-borders="true" :row-alternation-enabled="true" :hover-state-enabled="true"
+            @selection-changed="onDataSubSelectionChanged" :column-width="100" @exporting="onExporting"
+            :allow-column-resizing="true" column-resizing-mode="widget">
+            <DxSelection mode="single" />
+            <DxPaging :page-size="5" :enabled="true" />
+            <DxPager :visible="true" :allowed-page-sizes="[5, 10, 20]" display-mode="full"
+              :show-page-size-selector="true" :show-info="true" :show-navigation-buttons="true" />
+            <DxLoadPanel :position="position" :show-indicator="showIndicator" :show-pane="showPane" :shading="shading"
+              v-if="loading" v-model:visible="loading" :enabled="true" />
+            <DxSearchPanel :visible="true" :highlight-case-sensitive="true" />
+            <DxExport :enabled="true" :formats="['pdf', 'xlsx', 'document']" :allow-export-selected-data="false" />
+
+            <DxColumn css-class="custom-table-column" :width="50" alignment="center"
+              :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1" data-type="number" caption="No"
+              cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Posko" css-class="custom-table-column"
+              cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="No Lapor" css-class="custom-table-column"
+              cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Tgl/Jam Lapor"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Tgl/Jam Datang" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Tgl/Jam Nyala" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Durasi Response Time"
+              :allow-resizing="false" css-class="custom-table-column" cell-template="data-waktu" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Durasi Recovery Time"
+              :allow-resizing="false" css-class="custom-table-column" cell-template="data-waktu" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Durasi Penugasan Regu"
+              :allow-resizing="false" css-class="custom-table-column" cell-template="data-waktu" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Duras Perjalanan Regu"
+              :allow-resizing="false" css-class="custom-table-column" cell-template="data-waktu" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Jarak Closing (m)" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Dispatch Oleh" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="IDPEL/NO METER" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Nama Pelapor" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Alamat Pelapor" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="No Telp Pelapor" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Keterangan Pelapor" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Sumber Lapor" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Diselesaikan Oleh" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Status" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Referensi Marking" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Kode Gangguan" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Jenis Gangguan" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Penyebab" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+            <DxColumn :width="150" alignment="center" data-field="" caption="Tindakan" :allow-resizing="false"
+              css-class="custom-table-column" cell-template="cellLeft" />
+
+
+            <template #cellCenter="{ data }">
+              <p class="cursor-pointer">
+                {{ data.text }}
+              </p>
+            </template>
+
+            <template #cellLeft="{ data }">
+              <p class="text-left cursor-pointer">
+                {{ data.text }}
+              </p>
+            </template>
+
+            <template #cellRight="{ data }">
+              <p class="text-right cursor-pointer">
+                {{ isNumber(data.text) ? data.column.caption == '%' ? formatPercentage(data.text) :
+    formatNumber(data.text) :
+    data.text }}
+              </p>
+            </template>
+
+            <template #data-waktu="{ data }">
+              <p>
+                {{ parseInt(data.text) ? formatWaktu(data.text) : '-' }}
+              </p>
+            </template>
+          </DxDataGrid>
+        </div>
+      </div>
+    </div>
+  </DetailDialog>
 </template>
 
 <script setup lang="ts">
@@ -121,12 +223,19 @@ import { useQuery } from '@vue/apollo-composable'
 import { queries } from '@/utils/graphql'
 import { dummyData } from '@/utils/dummy'
 import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
+import DetailDialog from '@/components/Dialogs/DetailDialog.vue'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
 const shading = ref(true)
 const showPane = ref(true)
 const data = ref<any[]>([])
+const dataSub = ref<any[]>([])
+const dataSelected = ref<any>()
+const dataSubSelected = ref<any>()
+const dialogDataSelected = ref(false)
+const closeDialogDataSelected = () => dialogDataSelected.value = false
+const showDialogDataSelected = () => dialogDataSelected.value = true
 
 const { onResult, onError, loading, refetch } = useQuery(queries.gangguan.rekap.gangguanAll, {
   dateFrom: new Date().toISOString().slice(0, 10),
@@ -191,8 +300,15 @@ const onExporting = (e: any) => {
   }
 }
 
-const onSelectionChanged = ({ selectedRowsData }: any) => {
+const onDataSelectionChanged = ({ selectedRowsData }: any) => {
   const data = selectedRowsData[0]
+  dataSelected.value = data
+  console.log(data)
+}
+
+const onDataSubSelectionChanged = ({ selectedRowsData }: any) => {
+  const data = selectedRowsData[0]
+  dataSubSelected.value = data
   console.log(data)
 }
 
diff --git a/src/components/Pages/Gangguan/Rekap/RGangguan_AlihPosko.vue b/src/components/Pages/Gangguan/Rekap/RGangguan_AlihPosko.vue
index db25c51..547b21b 100755
--- a/src/components/Pages/Gangguan/Rekap/RGangguan_AlihPosko.vue
+++ b/src/components/Pages/Gangguan/Rekap/RGangguan_AlihPosko.vue
@@ -1,109 +1,64 @@
 <template>
-  <Filters
-    @reset-form="data = []"
-    :report-button="true"
-    @run-search="() => filterData(filters)"
-    class="mb-4"
-  >
+  <Filters @reset-form="data = []" :report-button="true" @run-search="() => filterData(filters)" class="mb-4">
     <Type1 @update:filters="(value) => filters = value" />
   </Filters>
 
   <div id="data">
-    <DxDataGrid
-      class="max-h-[calc(100vh-140px)] mb-10"
-      :data-source="data"
-      :show-column-lines="true"
-      :show-row-lines="false"
-      :show-borders="true"
-      :row-alternation-enabled="true"
-      :hover-state-enabled="true"
-      @selection-changed="onSelectionChanged"
-      @exporting="onExporting"
-      :allow-column-resizing="true"
-      column-resizing-mode="widget"
-      :word-wrap-enabled="true"
-    >
+    <DxDataGrid class="max-h-[calc(100vh-140px)] mb-10" :data-source="data" :show-column-lines="true"
+      :show-row-lines="false" :show-borders="true" :row-alternation-enabled="true" :hover-state-enabled="true"
+      @selection-changed="onSelectionChanged" @exporting="onExporting" :allow-column-resizing="true"
+      column-resizing-mode="widget" :word-wrap-enabled="true">
       <DxSelection mode="single" />
       <DxPaging :enabled="false" />
       <DxScrolling column-rendering-mode="virtual" mode="virtual" />
-      <DxLoadPanel
-        :position="position"
-        :show-indicator="showIndicator"
-        :show-pane="showPane"
-        :shading="shading"
-        v-if="loading"
-        v-model:visible="loading"
-        :enabled="true"
-      />
+      <DxLoadPanel :position="position" :show-indicator="showIndicator" :show-pane="showPane" :shading="shading"
+        v-if="loading" v-model:visible="loading" :enabled="true" />
 
       <DxSearchPanel :visible="true" :highlight-case-sensitive="true" />
-      <DxExport
-        :enabled="true"
-        :formats="['pdf', 'xlsx', 'document']"
-        :allow-export-selected-data="false"
-      />
+      <DxExport :enabled="true" :formats="['pdf', 'xlsx', 'document']" :allow-export-selected-data="false" />
       <DxColumnFixing :enabled="true" />
 
-      <DxColumn
-        css-class="custom-table-column"
-        :width="50"
-        alignment="center"
-        :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1"
-        data-type="number"
-        caption="No"
-      />
-      <DxColumn
-        alignment="center"
-        :min-width="180"
-        data-field="nama_up3"
-        caption="Nama UP3"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        alignment="center"
-        :min-width="180"
-        data-field="nama_up3"
-        caption="Nama UP3"
-        css-class="custom-table-column"
-        :group-index="0"
-      />
-      <DxColumn
-        alignment="center"
-        :min-width="180"
-        data-field="nama_posko"
-        caption="Nama Posko"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="180"
-        alignment="center"
-        data-field="posko_in"
-        caption="Posko IN"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="180"
-        alignment="center"
-        data-field="posko_out"
-        caption="Posko OUT"
-        css-class="custom-table-column"
-      />
+      <DxColumn css-class="custom-table-column" :width="50" alignment="center"
+        :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1" data-type="number" caption="No"
+        name="number" cell-template="cellRight" />
+      <DxColumn alignment="center" :min-width="180" data-field="nama_up3" caption="Nama UP3"
+        css-class="custom-table-column" cell-template="cellLeft" />
+      <DxColumn alignment="center" :min-width="180" data-field="nama_up3" caption="Nama UP3"
+        css-class="custom-table-column" :group-index="0" />
+      <DxColumn alignment="center" :min-width="180" data-field="nama_posko" caption="Nama Posko"
+        css-class="custom-table-column" cell-template="cellLeft" />
+      <DxColumn :width="180" alignment="center" data-field="posko_in" caption="Posko IN" css-class="custom-table-column"
+        cell-template="cellRight" />
+      <DxColumn :width="180" alignment="center" data-field="posko_out" caption="Posko OUT"
+        css-class="custom-table-column" cell-template="cellRight" />
 
       <DxSummary>
-        <DxGroupItem :show-in-group-footer="true" column="nama_up3" display-format="Total" />
-        <DxGroupItem
-          :show-in-group-footer="true"
-          column="posko_in"
-          summary-type="sum"
-          display-format="{0}"
-        />
-        <DxGroupItem
-          :show-in-group-footer="true"
-          column="posko_out"
-          summary-type="sum"
-          display-format="{0}"
-        />
+        <DxGroupItem :show-in-group-footer="true" column="number" display-format="Total" css-class="!text-left" />
+        <DxGroupItem :show-in-group-footer="true" column="posko_in" summary-type="sum" display-format="{0}"
+          css-class="!text-right" />
+        <DxGroupItem :show-in-group-footer="true" column="posko_out" summary-type="sum" display-format="{0}"
+          css-class="!text-right" />
       </DxSummary>
+
+      <template #cellCenter="{ data }">
+        <p class="cursor-pointer">
+          {{ data.text }}
+        </p>
+      </template>
+
+      <template #cellLeft="{ data }">
+        <p class="text-left cursor-pointer">
+          {{ data.text }}
+        </p>
+      </template>
+
+      <template #cellRight="{ data }">
+        <p class="text-right cursor-pointer">
+          {{ isNumber(data.text) ? data.column.caption == '%' ? formatPercentage(data.text) :
+    formatNumber(data.text) :
+    data.text }}
+        </p>
+      </template>
     </DxDataGrid>
   </div>
 </template>
@@ -111,7 +66,7 @@
 <script setup lang="ts">
 import Filters from '@/components/Form/Filters.vue'
 import Type1 from '@/components/Form/FiltersType/Type1.vue'
-import { ref } from 'vue'
+import { onMounted, ref } from 'vue'
 import { DxDataGrid } from 'devextreme-vue'
 import {
   DxColumn,
@@ -132,6 +87,8 @@ import { saveAs } from 'file-saver'
 import { Workbook } from 'exceljs'
 import { useQuery } from '@vue/apollo-composable'
 import { queries } from '@/utils/graphql'
+import { dummyData } from '@/utils/dummy'
+import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -209,4 +166,7 @@ const filterData = (params: any) => {
 }
 
 const filters = ref()
+onMounted(() => {
+  data.value = dummyData.gangguan.rekap.rekapitulasiGangguanAlihPosko
+})
 </script>
diff --git a/src/components/Pages/Gangguan/Rekap/RGangguan_BerdasarMedia.vue b/src/components/Pages/Gangguan/Rekap/RGangguan_BerdasarMedia.vue
index aadb932..caf6915 100755
--- a/src/components/Pages/Gangguan/Rekap/RGangguan_BerdasarMedia.vue
+++ b/src/components/Pages/Gangguan/Rekap/RGangguan_BerdasarMedia.vue
@@ -1,91 +1,54 @@
 <template>
-  <Filters
-    @reset-form="data = []"
-    :report-button="true"
-    @run-search="() => filterData(filters)"
-    class="mb-4"
-  >
+  <Filters @reset-form="data = []" :report-button="true" @run-search="() => filterData(filters)" class="mb-4">
     <Type1 @update:filters="(value) => filters = value" />
   </Filters>
   <div id="data">
-    <DxDataGrid
-      class="max-h-[calc(100vh-140px)] mb-10"
-      :data-source="data"
-      :show-column-lines="true"
-      :show-row-lines="false"
-      :show-borders="true"
-      :row-alternation-enabled="true"
-      :hover-state-enabled="true"
-      @selection-changed="onSelectionChanged"
-      :column-width="100"
-      @exporting="onExporting"
-      :allow-column-resizing="true"
-      column-resizing-mode="widget"
-      :word-wrap-enabled="true"
-    >
+    <DxDataGrid class="max-h-[calc(100vh-140px)] mb-10" :data-source="data" :show-column-lines="true"
+      :show-row-lines="false" :show-borders="true" :row-alternation-enabled="true" :hover-state-enabled="true"
+      @selection-changed="onSelectionChanged" :column-width="100" @exporting="onExporting" :allow-column-resizing="true"
+      column-resizing-mode="widget" :word-wrap-enabled="true">
       <DxSelection mode="single" />
       <DxPaging :enabled="false" />
       <DxScrolling column-rendering-mode="virtual" mode="virtual" />
-      <DxLoadPanel
-        :position="position"
-        :show-indicator="showIndicator"
-        :show-pane="showPane"
-        :shading="shading"
-        v-if="loading"
-        v-model:visible="loading"
-        :enabled="true"
-      />
+      <DxLoadPanel :position="position" :show-indicator="showIndicator" :show-pane="showPane" :shading="shading"
+        v-if="loading" v-model:visible="loading" :enabled="true" />
 
       <DxSearchPanel :visible="true" :highlight-case-sensitive="true" />
-      <DxExport
-        :enabled="true"
-        :formats="['pdf', 'xlsx', 'document']"
-        :allow-export-selected-data="false"
-      />
+      <DxExport :enabled="true" :formats="['pdf', 'xlsx', 'document']" :allow-export-selected-data="false" />
       <DxColumnFixing :enabled="true" />
 
-      <DxColumn
-        css-class="custom-table-column"
-        :width="100"
-        alignment="center"
-        :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1"
-        data-type="number"
-        caption="No"
-        data-field="no"
-      />
-      <DxColumn
-        :width="170"
-        data-field="media"
-        caption="Nama Media"
-        alignment="center"
-        cell-template="data"
-        css-class="custom-table-column"
-        header-cell-template="title-header"
-      />
+      <DxColumn css-class="custom-table-column" :width="50" alignment="center"
+        :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1" data-type="number" caption="No"
+        data-field="no" cell-template="cellRight" />
+      <DxColumn :width="170" data-field="media" caption="Nama Media" alignment="center" cell-template="cellLeft"
+        css-class="custom-table-column" header-cell-template="title-header" />
       <DxColumn alignment="center" caption="Tanggal" css-class="custom-table-column">
-        <DxColumn
-          v-for="i in 31"
-          :width="150"
-          alignment="center"
-          :data-field="`tgl${i}`"
-          data-type="number"
-          :caption="i"
-          css-class="custom-table-column"
-        />
+        <DxColumn v-for="i in 31" :width="100" alignment="center" :data-field="`tgl${i}`" data-type="number"
+          :caption="i" css-class="custom-table-column" cell-template="cellRight" />
       </DxColumn>
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="total"
-        caption="Total"
-        css-class="custom-table-column"
-      />
+      <DxColumn :width="170" alignment="center" data-field="total" caption="Total" css-class="custom-table-column"
+        cell-template="cellRight" />
 
-      <template #data="{ data }">
+      <template #cellCenter="{ data }">
+        <p class="cursor-pointer">
+          {{ data.text }}
+        </p>
+      </template>
+
+      <template #cellLeft="{ data }">
         <p class="text-left cursor-pointer">
           {{ data.text }}
         </p>
       </template>
+
+      <template #cellRight="{ data }">
+        <p class="text-right cursor-pointer">
+          {{ isNumber(data.text) ? data.column.caption == '%' ? formatPercentage(data.text) :
+    formatNumber(data.text) :
+    data.text }}
+        </p>
+      </template>
+
       <template #title-header="{ data }">
         <p class="w-full text-center">
           {{ data.column.caption }}
@@ -93,25 +56,12 @@
       </template>
 
       <DxSummary>
-        <DxTotalItem
-          summary-type="sum"
-          display-format="Call PLN 123"
-          show-in-column="no"
-          css-class="text-white"
-        />
-        <DxTotalItem
-          v-for="i in 31"
-          summary-type="sum"
-          display-format="{0}"
-          :column="`tgl${i}`"
-          css-class="text-white"
-        />
-        <DxTotalItem
-          column="total"
-          summary-type="sum"
-          display-format="{0}"
-          css-class="text-white"
-        />
+        <DxTotalItem display-format="Call PLN 123" show-in-column="media" css-class="text-white !text-left" />
+        <DxTotalItem v-for="i in 31" summary-type="sum" display-format="{0}" :column="`tgl${i}`"
+          css-class="text-white !text-right"
+          :customize-text="(e: any) => formatNumber(parseFloat(e.value.toString()))" />
+        <DxTotalItem column="total" summary-type="sum" display-format="{0}" css-class="text-white !text-right"
+          :customize-text="(e: any) => formatNumber(parseFloat(e.value.toString()))" />
       </DxSummary>
     </DxDataGrid>
   </div>
@@ -120,7 +70,7 @@
 <script setup lang="ts">
 import Filters from '@/components/Form/Filters.vue'
 import Type1 from '@/components/Form/FiltersType/Type1.vue'
-import { ref } from 'vue'
+import { onMounted, ref } from 'vue'
 import { DxDataGrid } from 'devextreme-vue'
 import {
   DxColumn,
@@ -141,6 +91,8 @@ import { saveAs } from 'file-saver'
 import { Workbook } from 'exceljs'
 import { useQuery } from '@vue/apollo-composable'
 import { queries } from '@/utils/graphql'
+import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
+import { dummyData } from '@/utils/dummy'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -219,4 +171,7 @@ const filterData = (params: any) => {
 }
 
 const filters = ref()
+onMounted(() => {
+  data.value = dummyData.gangguan.rekap.rekapitulasiGangguanBerdasarkanMedia
+})
 </script>
diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue
index 3dba0f3..1d02031 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_DKUL.vue
@@ -4,163 +4,73 @@
   </Filters>
 
   <div id="data">
-    <DxDataGrid
-      class="max-h-[calc(100vh-140px)] mb-10"
-      :data-source="data"
-      :show-column-lines="true"
-      :show-row-lines="false"
-      :show-borders="true"
-      :row-alternation-enabled="true"
-      :hover-state-enabled="true"
-      @selection-changed="onSelectionChanged"
-      :column-width="100"
-      @exporting="onExporting"
-      :allow-column-resizing="true"
-      column-resizing-mode="widget"
-      :word-wrap-enabled="true"
-    >
+    <DxDataGrid class="max-h-[calc(100vh-140px)] mb-10" :data-source="data" :show-column-lines="true"
+      :show-row-lines="false" :show-borders="true" :row-alternation-enabled="true" :hover-state-enabled="true"
+      @selection-changed="onSelectionChanged" :column-width="100" @exporting="onExporting" :allow-column-resizing="true"
+      column-resizing-mode="widget" :word-wrap-enabled="true">
       <DxSelection mode="single" />
       <DxPaging :page-size="5" :enabled="true" />
-      <DxPager
-        :visible="true"
-        :allowed-page-sizes="[5, 10, 20]"
-        display-mode="full"
-        :show-page-size-selector="true"
-        :show-info="true"
-        :show-navigation-buttons="true"
-      />
-      <DxLoadPanel
-        :position="position"
-        :show-indicator="showIndicator"
-        :show-pane="showPane"
-        :shading="shading"
-        v-if="loading"
-        v-model:visible="loading"
-        :enabled="true"
-      />
+      <DxPager :visible="true" :allowed-page-sizes="[5, 10, 20]" display-mode="full" :show-page-size-selector="true"
+        :show-info="true" :show-navigation-buttons="true" />
+      <DxLoadPanel :position="position" :show-indicator="showIndicator" :show-pane="showPane" :shading="shading"
+        v-if="loading" v-model:visible="loading" :enabled="true" />
       <DxSearchPanel :visible="true" :highlight-case-sensitive="true" />
-      <DxExport
-        :enabled="true"
-        :formats="['pdf', 'xlsx', 'document']"
-        :allow-export-selected-data="false"
-      />
+      <DxExport :enabled="true" :formats="['pdf', 'xlsx', 'document']" :allow-export-selected-data="false" />
       <DxColumnFixing :enabled="true" />
 
-      <DxColumn
-        css-class="custom-table-column"
-        :width="50"
-        alignment="center"
-        :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1"
-        data-type="number"
-        caption="No"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="no_laporan"
-        caption="No Laporan"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="pembuat_laporan"
-        caption="Pembuat Laporan"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="waktu_lapor"
-        caption="Tgl Lapor"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="waktu_dialihkan"
-        caption="Tgl Dialihkan"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="waktu_response"
-        caption="Tgl Response"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="waktu_recovery"
-        caption="Tgl Recovery"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="durasi_response_time"
-        caption="Durasi Response Time"
-        css-class="custom-table-column"
-        cell-template="data-waktu"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="durasi_recovery_time"
-        caption="Durasi Recovery Time"
-        css-class="custom-table-column"
-        cell-template="data-waktu"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="nama_unit_lama"
-        caption="Unit Asal"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="120"
-        alignment="center"
-        data-field="status_akhir"
-        caption="Status"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="idpel_nometer"
-        caption="IDPEL/NO METER"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="nama_pelapor"
-        caption="Nama Pelapor"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="alamat_pelapor"
-        caption="Alamat Pelapor"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="no_telp_pelapor"
-        caption="No Telp Pelapor"
-        css-class="custom-table-column"
-      />
-      <DxColumn
-        :width="170"
-        alignment="center"
-        data-field="keterangan_pelapor"
-        caption="Keterangan Pelapor"
-        css-class="custom-table-column"
-      />
+      <DxColumn css-class="custom-table-column !align-top" :width="50" alignment="center"
+        :calculateCellValue="(item: any) => data.findIndex((i) => i == item) + 1" data-type="number" caption="No"
+        cell-template="cellRight" />
+      <DxColumn :width="170" alignment="center" data-field="no_laporan" caption="No Laporan"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="170" alignment="center" data-field="pembuat_laporan" caption="Pembuat Laporan"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="170" alignment="center" data-field="waktu_lapor" caption="Tgl Lapor"
+        css-class="custom-table-column !align-top" />
+      <DxColumn :width="170" alignment="center" data-field="waktu_dialihkan" caption="Tgl Dialihkan"
+        css-class="custom-table-column !align-top" />
+      <DxColumn :width="170" alignment="center" data-field="waktu_response" caption="Tgl Response"
+        css-class="custom-table-column !align-top" />
+      <DxColumn :width="170" alignment="center" data-field="waktu_recovery" caption="Tgl Recovery"
+        css-class="custom-table-column !align-top" />
+      <DxColumn :width="170" alignment="center" data-field="durasi_response_time" caption="Durasi Response Time"
+        css-class="custom-table-column !align-top" cell-template="data-waktu" />
+      <DxColumn :width="170" alignment="center" data-field="durasi_recovery_time" caption="Durasi Recovery Time"
+        css-class="custom-table-column !align-top" cell-template="data-waktu" />
+      <DxColumn :width="170" alignment="center" data-field="nama_unit_lama" caption="Unit Asal"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="120" alignment="center" data-field="status_akhir" caption="Status"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="170" alignment="center" data-field="idpel_nometer" caption="IDPEL/NO METER"
+        css-class="custom-table-column !align-top" />
+      <DxColumn :width="170" alignment="center" data-field="nama_pelapor" caption="Nama Pelapor"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="170" alignment="center" data-field="alamat_pelapor" caption="Alamat Pelapor"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="170" alignment="center" data-field="no_telp_pelapor" caption="No Telp Pelapor"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+      <DxColumn :width="170" alignment="center" data-field="keterangan_pelapor" caption="Keterangan Pelapor"
+        css-class="custom-table-column !align-top" cell-template="cellLeft" />
+
+      <template #cellCenter="{ data }">
+        <p class="cursor-pointer">
+          {{ data.text }}
+        </p>
+      </template>
+
+      <template #cellLeft="{ data }">
+        <p class="text-left cursor-pointer">
+          {{ data.text }}
+        </p>
+      </template>
+
+      <template #cellRight="{ data }">
+        <p class="text-right cursor-pointer">
+          {{ isNumber(data.text) ? data.column.caption == '%' ? formatPercentage(data.text) :
+    formatNumber(data.text) :
+    data.text }}
+        </p>
+      </template>
 
       <template #data-waktu="{ data }">
         <p>
@@ -175,7 +85,7 @@
 import Filters from '@/components/Form/Filters.vue'
 import Type3 from '@/components/Form/FiltersType/Type3.vue'
 import { formatWaktu } from '@/components/Form/FiltersType/reference'
-import { ref } from 'vue'
+import { onMounted, ref } from 'vue'
 import { DxDataGrid } from 'devextreme-vue'
 import {
   DxColumn,
@@ -194,6 +104,8 @@ import { saveAs } from 'file-saver'
 import { Workbook } from 'exceljs'
 import { useQuery } from '@vue/apollo-composable'
 import { queries } from '@/utils/graphql'
+import { dummyData } from '@/utils/dummy'
+import { formatNumber, formatPercentage, isNumber } from '@/utils/numbers'
 
 const position = { of: '#data' }
 const showIndicator = ref(true)
@@ -277,4 +189,7 @@ const filterData = (params: any) => {
 }
 
 const filters = ref()
+onMounted(() => {
+  data.value = dummyData.keluhan.daftar.daftarKeluhanDialihkanKeUnitLain
+})
 </script>
diff --git a/src/utils/dummy.ts b/src/utils/dummy.ts
index e20a133..a2b7788 100644
--- a/src/utils/dummy.ts
+++ b/src/utils/dummy.ts
@@ -174913,6 +174913,3658 @@ export const dummyData = {
                     "total_diatas_sla_recovery": 4
                 }
             ],
+            rekapitulasiGangguanBerdasarkanMedia: [
+                {
+                    "media": "",
+                    "tgl1": 266,
+                    "tgl2": 193,
+                    "tgl3": 235,
+                    "tgl4": 334,
+                    "tgl5": 323,
+                    "tgl6": 279,
+                    "tgl7": 213,
+                    "tgl8": 313,
+                    "tgl9": 288,
+                    "tgl10": 225,
+                    "tgl11": 265,
+                    "tgl12": 261,
+                    "tgl13": 270,
+                    "tgl14": 186,
+                    "tgl15": 266,
+                    "tgl16": 275,
+                    "tgl17": 275,
+                    "tgl18": 233,
+                    "tgl19": 223,
+                    "tgl20": 322,
+                    "tgl21": 295,
+                    "tgl22": 311,
+                    "tgl23": 336,
+                    "tgl24": 332,
+                    "tgl25": 284,
+                    "tgl26": 255,
+                    "tgl27": 301,
+                    "tgl28": 290,
+                    "tgl29": 299,
+                    "tgl30": 263,
+                    "tgl31": 253,
+                    "total": 8464
+                },
+                {
+                    "media": "Facebook",
+                    "tgl1": 6,
+                    "tgl2": 2,
+                    "tgl3": 6,
+                    "tgl4": 9,
+                    "tgl5": 2,
+                    "tgl6": 3,
+                    "tgl7": 4,
+                    "tgl8": 5,
+                    "tgl9": 4,
+                    "tgl10": 5,
+                    "tgl11": 3,
+                    "tgl12": 12,
+                    "tgl13": 49,
+                    "tgl14": 20,
+                    "tgl15": 18,
+                    "tgl16": 32,
+                    "tgl17": 36,
+                    "tgl18": 46,
+                    "tgl19": 37,
+                    "tgl20": 31,
+                    "tgl21": 57,
+                    "tgl22": 31,
+                    "tgl23": 16,
+                    "tgl24": 8,
+                    "tgl25": 14,
+                    "tgl26": 43,
+                    "tgl27": 13,
+                    "tgl28": 44,
+                    "tgl29": 33,
+                    "tgl30": 39,
+                    "tgl31": 44,
+                    "total": 672
+                },
+                {
+                    "media": "EMS",
+                    "tgl1": 0,
+                    "tgl2": 0,
+                    "tgl3": 1,
+                    "tgl4": 0,
+                    "tgl5": 0,
+                    "tgl6": 0,
+                    "tgl7": 1,
+                    "tgl8": 1,
+                    "tgl9": 1,
+                    "tgl10": 0,
+                    "tgl11": 0,
+                    "tgl12": 0,
+                    "tgl13": 0,
+                    "tgl14": 2,
+                    "tgl15": 0,
+                    "tgl16": 1,
+                    "tgl17": 0,
+                    "tgl18": 0,
+                    "tgl19": 0,
+                    "tgl20": 3,
+                    "tgl21": 0,
+                    "tgl22": 0,
+                    "tgl23": 1,
+                    "tgl24": 0,
+                    "tgl25": 0,
+                    "tgl26": 0,
+                    "tgl27": 0,
+                    "tgl28": 0,
+                    "tgl29": 0,
+                    "tgl30": 0,
+                    "tgl31": 0,
+                    "total": 11
+                },
+                {
+                    "media": "Email",
+                    "tgl1": 77,
+                    "tgl2": 54,
+                    "tgl3": 83,
+                    "tgl4": 85,
+                    "tgl5": 73,
+                    "tgl6": 61,
+                    "tgl7": 52,
+                    "tgl8": 63,
+                    "tgl9": 87,
+                    "tgl10": 81,
+                    "tgl11": 92,
+                    "tgl12": 85,
+                    "tgl13": 72,
+                    "tgl14": 66,
+                    "tgl15": 89,
+                    "tgl16": 103,
+                    "tgl17": 74,
+                    "tgl18": 96,
+                    "tgl19": 51,
+                    "tgl20": 104,
+                    "tgl21": 99,
+                    "tgl22": 116,
+                    "tgl23": 74,
+                    "tgl24": 86,
+                    "tgl25": 81,
+                    "tgl26": 42,
+                    "tgl27": 79,
+                    "tgl28": 90,
+                    "tgl29": 94,
+                    "tgl30": 92,
+                    "tgl31": 70,
+                    "total": 2471
+                },
+                {
+                    "media": "Twitter",
+                    "tgl1": 5,
+                    "tgl2": 8,
+                    "tgl3": 3,
+                    "tgl4": 6,
+                    "tgl5": 2,
+                    "tgl6": 2,
+                    "tgl7": 4,
+                    "tgl8": 2,
+                    "tgl9": 7,
+                    "tgl10": 5,
+                    "tgl11": 11,
+                    "tgl12": 40,
+                    "tgl13": 48,
+                    "tgl14": 26,
+                    "tgl15": 27,
+                    "tgl16": 50,
+                    "tgl17": 41,
+                    "tgl18": 45,
+                    "tgl19": 35,
+                    "tgl20": 47,
+                    "tgl21": 38,
+                    "tgl22": 53,
+                    "tgl23": 28,
+                    "tgl24": 11,
+                    "tgl25": 28,
+                    "tgl26": 40,
+                    "tgl27": 28,
+                    "tgl28": 38,
+                    "tgl29": 20,
+                    "tgl30": 34,
+                    "tgl31": 11,
+                    "total": 743
+                },
+                {
+                    "media": "PLN Mobile",
+                    "tgl1": 16504,
+                    "tgl2": 15718,
+                    "tgl3": 15901,
+                    "tgl4": 15738,
+                    "tgl5": 15083,
+                    "tgl6": 15020,
+                    "tgl7": 14269,
+                    "tgl8": 15661,
+                    "tgl9": 15132,
+                    "tgl10": 14841,
+                    "tgl11": 14928,
+                    "tgl12": 14788,
+                    "tgl13": 14584,
+                    "tgl14": 9353,
+                    "tgl15": 14752,
+                    "tgl16": 14756,
+                    "tgl17": 14468,
+                    "tgl18": 14677,
+                    "tgl19": 13590,
+                    "tgl20": 12615,
+                    "tgl21": 13810,
+                    "tgl22": 9370,
+                    "tgl23": 6427,
+                    "tgl24": 14915,
+                    "tgl25": 10872,
+                    "tgl26": 14101,
+                    "tgl27": 14415,
+                    "tgl28": 13589,
+                    "tgl29": 14693,
+                    "tgl30": 14414,
+                    "tgl31": 14853,
+                    "total": 433837
+                },
+                {
+                    "media": "Instagram",
+                    "tgl1": 6,
+                    "tgl2": 7,
+                    "tgl3": 10,
+                    "tgl4": 11,
+                    "tgl5": 10,
+                    "tgl6": 6,
+                    "tgl7": 2,
+                    "tgl8": 2,
+                    "tgl9": 10,
+                    "tgl10": 9,
+                    "tgl11": 12,
+                    "tgl12": 53,
+                    "tgl13": 42,
+                    "tgl14": 28,
+                    "tgl15": 21,
+                    "tgl16": 45,
+                    "tgl17": 33,
+                    "tgl18": 47,
+                    "tgl19": 28,
+                    "tgl20": 27,
+                    "tgl21": 50,
+                    "tgl22": 33,
+                    "tgl23": 25,
+                    "tgl24": 13,
+                    "tgl25": 35,
+                    "tgl26": 48,
+                    "tgl27": 32,
+                    "tgl28": 57,
+                    "tgl29": 39,
+                    "tgl30": 40,
+                    "tgl31": 35,
+                    "total": 816
+                },
+                {
+                    "media": "Call PLN 123",
+                    "tgl1": 11404,
+                    "tgl2": 10787,
+                    "tgl3": 10115,
+                    "tgl4": 10043,
+                    "tgl5": 9577,
+                    "tgl6": 9111,
+                    "tgl7": 8211,
+                    "tgl8": 9515,
+                    "tgl9": 9065,
+                    "tgl10": 8823,
+                    "tgl11": 8791,
+                    "tgl12": 8665,
+                    "tgl13": 8774,
+                    "tgl14": 7446,
+                    "tgl15": 9930,
+                    "tgl16": 8921,
+                    "tgl17": 8559,
+                    "tgl18": 8536,
+                    "tgl19": 7944,
+                    "tgl20": 9138,
+                    "tgl21": 7663,
+                    "tgl22": 9154,
+                    "tgl23": 11060,
+                    "tgl24": 9043,
+                    "tgl25": 9115,
+                    "tgl26": 8408,
+                    "tgl27": 8806,
+                    "tgl28": 8181,
+                    "tgl29": 8853,
+                    "tgl30": 8610,
+                    "tgl31": 9132,
+                    "total": 281380
+                },
+                {
+                    "media": "Datang ke Kantor",
+                    "tgl1": 804,
+                    "tgl2": 782,
+                    "tgl3": 766,
+                    "tgl4": 755,
+                    "tgl5": 701,
+                    "tgl6": 815,
+                    "tgl7": 801,
+                    "tgl8": 821,
+                    "tgl9": 778,
+                    "tgl10": 804,
+                    "tgl11": 881,
+                    "tgl12": 693,
+                    "tgl13": 816,
+                    "tgl14": 655,
+                    "tgl15": 1144,
+                    "tgl16": 959,
+                    "tgl17": 952,
+                    "tgl18": 1014,
+                    "tgl19": 895,
+                    "tgl20": 935,
+                    "tgl21": 904,
+                    "tgl22": 1046,
+                    "tgl23": 1347,
+                    "tgl24": 1075,
+                    "tgl25": 1354,
+                    "tgl26": 1100,
+                    "tgl27": 968,
+                    "tgl28": 1114,
+                    "tgl29": 1192,
+                    "tgl30": 1303,
+                    "tgl31": 1037,
+                    "total": 29211
+                },
+                {
+                    "media": "Live Chat Website",
+                    "tgl1": 16,
+                    "tgl2": 11,
+                    "tgl3": 17,
+                    "tgl4": 26,
+                    "tgl5": 22,
+                    "tgl6": 22,
+                    "tgl7": 18,
+                    "tgl8": 13,
+                    "tgl9": 18,
+                    "tgl10": 13,
+                    "tgl11": 25,
+                    "tgl12": 28,
+                    "tgl13": 25,
+                    "tgl14": 18,
+                    "tgl15": 37,
+                    "tgl16": 22,
+                    "tgl17": 8,
+                    "tgl18": 25,
+                    "tgl19": 18,
+                    "tgl20": 28,
+                    "tgl21": 19,
+                    "tgl22": 47,
+                    "tgl23": 85,
+                    "tgl24": 27,
+                    "tgl25": 25,
+                    "tgl26": 9,
+                    "tgl27": 18,
+                    "tgl28": 23,
+                    "tgl29": 30,
+                    "tgl30": 18,
+                    "tgl31": 15,
+                    "total": 726
+                },
+                {
+                    "media": "Live Chat PLN Mobile",
+                    "tgl1": 200,
+                    "tgl2": 176,
+                    "tgl3": 199,
+                    "tgl4": 188,
+                    "tgl5": 189,
+                    "tgl6": 203,
+                    "tgl7": 209,
+                    "tgl8": 150,
+                    "tgl9": 192,
+                    "tgl10": 189,
+                    "tgl11": 206,
+                    "tgl12": 197,
+                    "tgl13": 211,
+                    "tgl14": 111,
+                    "tgl15": 168,
+                    "tgl16": 155,
+                    "tgl17": 179,
+                    "tgl18": 179,
+                    "tgl19": 137,
+                    "tgl20": 171,
+                    "tgl21": 179,
+                    "tgl22": 120,
+                    "tgl23": 68,
+                    "tgl24": 155,
+                    "tgl25": 127,
+                    "tgl26": 114,
+                    "tgl27": 187,
+                    "tgl28": 176,
+                    "tgl29": 207,
+                    "tgl30": 168,
+                    "tgl31": 209,
+                    "total": 5319
+                },
+                {
+                    "media": "Ulasan Aplikasi PLN Mobile",
+                    "tgl1": 1,
+                    "tgl2": 2,
+                    "tgl3": 0,
+                    "tgl4": 1,
+                    "tgl5": 0,
+                    "tgl6": 0,
+                    "tgl7": 0,
+                    "tgl8": 0,
+                    "tgl9": 1,
+                    "tgl10": 1,
+                    "tgl11": 1,
+                    "tgl12": 3,
+                    "tgl13": 0,
+                    "tgl14": 0,
+                    "tgl15": 0,
+                    "tgl16": 2,
+                    "tgl17": 0,
+                    "tgl18": 0,
+                    "tgl19": 0,
+                    "tgl20": 0,
+                    "tgl21": 1,
+                    "tgl22": 1,
+                    "tgl23": 0,
+                    "tgl24": 1,
+                    "tgl25": 0,
+                    "tgl26": 1,
+                    "tgl27": 0,
+                    "tgl28": 0,
+                    "tgl29": 0,
+                    "tgl30": 2,
+                    "tgl31": 0,
+                    "total": 18
+                }
+            ],
+            rekapitulasiGangguanAlihPosko: [
+                {
+                    "id_uid": 120,
+                    "nama_uid": "WILAYAH SUMATERA UTARA",
+                    "id_up3": 12000,
+                    "nama_up3": "UP3 MEDAN",
+                    "id_posko": 120011,
+                    "nama_posko": "POSKO ULP MEDAN KOTA",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 103,
+                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
+                    "id_up3": 146,
+                    "nama_up3": "UP3 KEDIRI",
+                    "id_posko": 514111,
+                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 120,
+                    "nama_uid": "WILAYAH SUMATERA UTARA",
+                    "id_up3": 12000,
+                    "nama_up3": "UP3 MEDAN",
+                    "id_posko": 120011,
+                    "nama_posko": "POSKO ULP MEDAN KOTA",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 103,
+                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
+                    "id_up3": 146,
+                    "nama_up3": "UP3 KEDIRI",
+                    "id_posko": 514111,
+                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 101,
+                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
+                    "id_up3": 52550,
+                    "nama_up3": "UP3 DEMAK",
+                    "id_posko": 525521,
+                    "nama_posko": "POSKO ULP TEGOWANU",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 131,
+                    "nama_uid": "WILAYAH SUMATERA BARAT",
+                    "id_up3": 13100,
+                    "nama_up3": "UP3 PADANG",
+                    "id_posko": 131051,
+                    "nama_posko": "POSKO ULP LUBUK ALUNG",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 120,
+                    "nama_uid": "WILAYAH SUMATERA UTARA",
+                    "id_up3": 12000,
+                    "nama_up3": "UP3 MEDAN",
+                    "id_posko": 120011,
+                    "nama_posko": "POSKO ULP MEDAN KOTA",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 2,
+                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
+                    "id_up3": 21,
+                    "nama_up3": "UP3 CIRACAS",
+                    "id_posko": 547201,
+                    "nama_posko": "POSKO CIRACAS",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 120,
+                    "nama_uid": "WILAYAH SUMATERA UTARA",
+                    "id_up3": 12000,
+                    "nama_up3": "UP3 MEDAN",
+                    "id_posko": 120011,
+                    "nama_posko": "POSKO ULP MEDAN KOTA",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 103,
+                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
+                    "id_up3": 146,
+                    "nama_up3": "UP3 KEDIRI",
+                    "id_posko": 514111,
+                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 101,
+                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
+                    "id_up3": 52550,
+                    "nama_up3": "UP3 DEMAK",
+                    "id_posko": 525521,
+                    "nama_posko": "POSKO ULP TEGOWANU",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 120,
+                    "nama_uid": "WILAYAH SUMATERA UTARA",
+                    "id_up3": 12000,
+                    "nama_up3": "UP3 MEDAN",
+                    "id_posko": 120011,
+                    "nama_posko": "POSKO ULP MEDAN KOTA",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 287,
+                    "nama_uid": "DISTRIBUSI BALI",
+                    "id_up3": 327,
+                    "nama_up3": "UP3 BALI SELATAN",
+                    "id_posko": 551001,
+                    "nama_posko": "POSKO ULP DENPASAR",
+                    "posko_in": 3,
+                    "posko_out": 3
+                },
+                {
+                    "id_uid": 56,
+                    "nama_uid": "DISTRIBUSI BANTEN",
+                    "id_up3": 16,
+                    "nama_up3": "UP3 SERPONG",
+                    "id_posko": 566201,
+                    "nama_posko": "POSKO SERPONG",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 427,
+                    "nama_uid": "DISTRIBUSI JAWA BARAT",
+                    "id_up3": 539,
+                    "nama_up3": "UP3 GUNUNG PUTRI",
+                    "id_posko": 538671,
+                    "nama_posko": "POSKO ULP JONGGOL",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 287,
+                    "nama_uid": "DISTRIBUSI BALI",
+                    "id_up3": 327,
+                    "nama_up3": "UP3 BALI SELATAN",
+                    "id_posko": 551001,
+                    "nama_posko": "POSKO ULP DENPASAR",
+                    "posko_in": 3,
+                    "posko_out": 3
+                },
+                {
+                    "id_uid": 287,
+                    "nama_uid": "DISTRIBUSI BALI",
+                    "id_up3": 327,
+                    "nama_up3": "UP3 BALI SELATAN",
+                    "id_posko": 551001,
+                    "nama_posko": "POSKO ULP DENPASAR",
+                    "posko_in": 3,
+                    "posko_out": 3
+                },
+                {
+                    "id_uid": 0,
+                    "nama_uid": "",
+                    "id_up3": 0,
+                    "nama_up3": "",
+                    "id_posko": 543201,
+                    "nama_posko": "POSKO MAMPANG",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 32,
+                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
+                    "id_up3": 320,
+                    "nama_up3": "UP3 MAKASSAR UTARA",
+                    "id_posko": 320301,
+                    "nama_posko": "POSKO ULP MAROS",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 427,
+                    "nama_uid": "DISTRIBUSI JAWA BARAT",
+                    "id_up3": 539,
+                    "nama_up3": "UP3 GUNUNG PUTRI",
+                    "id_posko": 538671,
+                    "nama_posko": "POSKO ULP JONGGOL",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 0,
+                    "nama_uid": "",
+                    "id_up3": 0,
+                    "nama_up3": "",
+                    "id_posko": 543201,
+                    "nama_posko": "POSKO MAMPANG",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 427,
+                    "nama_uid": "DISTRIBUSI JAWA BARAT",
+                    "id_up3": 539,
+                    "nama_up3": "UP3 GUNUNG PUTRI",
+                    "id_posko": 538671,
+                    "nama_posko": "POSKO ULP JONGGOL",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 427,
+                    "nama_uid": "DISTRIBUSI JAWA BARAT",
+                    "id_up3": 539,
+                    "nama_up3": "UP3 GUNUNG PUTRI",
+                    "id_posko": 538671,
+                    "nama_posko": "POSKO ULP JONGGOL",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 120,
+                    "nama_uid": "WILAYAH SUMATERA UTARA",
+                    "id_up3": 12000,
+                    "nama_up3": "UP3 MEDAN",
+                    "id_posko": 120011,
+                    "nama_posko": "POSKO ULP MEDAN KOTA",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
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+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 31,
+                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
+                    "id_up3": 31100,
+                    "nama_up3": "UP3 MANADO",
+                    "id_posko": 311201,
+                    "nama_posko": "POSKO ULP AIRMADIDI",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 0,
+                    "nama_uid": "",
+                    "id_up3": 0,
+                    "nama_up3": "",
+                    "id_posko": 543201,
+                    "nama_posko": "POSKO MAMPANG",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 101,
+                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
+                    "id_up3": 52550,
+                    "nama_up3": "UP3 DEMAK",
+                    "id_posko": 525521,
+                    "nama_posko": "POSKO ULP TEGOWANU",
+                    "posko_in": 1,
+                    "posko_out": 1
+                },
+                {
+                    "id_uid": 103,
+                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
+                    "id_up3": 146,
+                    "nama_up3": "UP3 KEDIRI",
+                    "id_posko": 514111,
+                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
+                    "posko_in": 1,
+                    "posko_out": 1
+                }
+            ],
+
         },
+    },
+    keluhan: {
+        daftar: {
+            daftarKeluhanDialihkanKeUnitLain: [
+                {
+                    "no_laporan": "K5523020400288",
+                    "pembuat_laporan": "CC.55.ANISA",
+                    "waktu_lapor": "04/02/2023 11:18:57",
+                    "waktu_dialihkan": "04/02/2023 12:49:36",
+                    "waktu_response": "04/02/2023 12:50:21",
+                    "waktu_recovery": "04/02/2023 13:06:53",
+                    "durasi_response_time": 5484,
+                    "durasi_recovery_time": 992,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU ELVIRA ",
+                    "alamat_pelapor": "JL PASAR 3 GG PISANG NO.22 RT0/RW0 KEL BANDAR KALIFA KEC PERCUT SEI TUAN KAB DELI SERDANG SUMATRA UTARA",
+                    "no_telp_pelapor": "087882621344",
+                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL. TIDAK BISA MEMASUKKAN PULSA. (PTL TIDAK PADAM ). SETELAH UPDATE VKRN 43. NO TOKEN : 38665587538675472633. SISA PULSA  : 43.20 KWH PELANGGAN MENGHUBUNGI KEMBALI. UPDATE CC.52.ETA",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423021005925",
+                    "pembuat_laporan": "CC.54.HENDI",
+                    "waktu_lapor": "10/02/2023 20:24:35",
+                    "waktu_dialihkan": "10/02/2023 21:02:39",
+                    "waktu_response": "10/02/2023 21:36:20",
+                    "waktu_recovery": "10/02/2023 21:42:37",
+                    "durasi_response_time": 4305,
+                    "durasi_recovery_time": 377,
+                    "id_unit_lama": 233,
+                    "nama_unit_lama": "ULP PURWOKERTO KOTA",
+                    "id_unit_baru": 236,
+                    "nama_unit_baru": "ULP BANJARNEGARA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP EKO BUDIYANTO",
+                    "alamat_pelapor": "ALAMAT LOKASI : DN TANJUNG TIRTA RT 5 RW 1 KEL DS TANJUNG TIRTA KEC PUNGGELAN KAB BANJARNEGARA JATENG, ACUAN LOKASI : DEKAT KELURAHAN",
+                    "no_telp_pelapor": "08121512224",
+                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS NON PELANGGAN  ( L/ 5500 VA ) MELALUI PLN 123 DENGAN NO AGENDA 522040132302100027 DAN NO REG 5220429004905 DIPERUNTUKAN UNTUK PENERANGAN BTS SELAMA 14 HARI MULAI PADA TGL 11/2/23 - 24/2/23 PUKUL 12:00 WIB PEMOHON MENGAKU SEBAGAI PIHAK YANG BERTANGGUNG JAWAB",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423021005015",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "10/02/2023 18:01:21",
+                    "waktu_dialihkan": "10/02/2023 18:04:07",
+                    "waktu_response": "10/02/2023 18:13:47",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 746,
+                    "durasi_recovery_time": 33136328,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 225,
+                    "nama_unit_baru": "ULP MEDAN KOTA",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Ervina Vina4",
+                    "alamat_pelapor": "JL PSR MERAH GG SETIA UJUNG KEL BINJAI No.0 RT.0 RW.0 M DENAI",
+                    "no_telp_pelapor": "6285276706679",
+                    "keterangan_pelapor": "MUTASI_K (G9923021098935:app) - sudah beli token.tapi gagal terus tolong PLN tindak lanjutin lebih cepat.terima kasih",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423021004276",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "10/02/2023 16:20:21",
+                    "waktu_dialihkan": "11/02/2023 06:28:29",
+                    "waktu_response": "11/02/2023 13:39:37",
+                    "waktu_recovery": "11/02/2023 16:28:03",
+                    "durasi_response_time": 76756,
+                    "durasi_recovery_time": 10106,
+                    "id_unit_lama": 62,
+                    "nama_unit_lama": "ULP KAYU AGUNG",
+                    "id_unit_baru": 82,
+                    "nama_unit_baru": "ULP TUGU MULYO",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "call center bmg",
+                    "alamat_pelapor": "Desa Gading Raja Desa SP2 Kecamatan Padamaran Kabupaten Ogan Komering Ilir, Sumatera Selatan",
+                    "no_telp_pelapor": "6281225199487",
+                    "keterangan_pelapor": "Seal in MCB KWH NA or Seal Papan OKA NA",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423021001969",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "10/02/2023 10:49:02",
+                    "waktu_dialihkan": "10/02/2023 10:53:35",
+                    "waktu_response": "10/02/2023 11:21:09",
+                    "waktu_recovery": "10/02/2023 12:15:16",
+                    "durasi_response_time": 1927,
+                    "durasi_recovery_time": 3247,
+                    "id_unit_lama": 238,
+                    "nama_unit_lama": "UP3 TANJUNG PRIOK",
+                    "id_unit_baru": 194,
+                    "nama_unit_baru": "UP3 BANDENGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "muhammad alinafia",
+                    "alamat_pelapor": "blok a no 55",
+                    "no_telp_pelapor": "6282123607797",
+                    "keterangan_pelapor": "K5423021001925",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423021000728",
+                    "pembuat_laporan": "CC.54.CHASMA.SM",
+                    "waktu_lapor": "10/02/2023 08:10:53",
+                    "waktu_dialihkan": "10/02/2023 08:18:06",
+                    "waktu_response": "10/02/2023 08:16:46",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 353,
+                    "durasi_recovery_time": 33172149,
+                    "id_unit_lama": 112,
+                    "nama_unit_lama": "ULP CIBINONG",
+                    "id_unit_baru": 61,
+                    "nama_unit_baru": "ULP BOGOR TIMUR",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU ANISA/annisanurayu",
+                    "alamat_pelapor": "PERUMAHAN BOGOR ASRI, KEL. NANGGEWER, KEC. CIBINONG 5.  ",
+                    "no_telp_pelapor": "08111100014",
+                    "keterangan_pelapor": "MUTASI_K (G9923021098307:utk dicek teknik) - DI WILAYAH SB PTL SERING PADAM BANYAK RUMAH DALAM 1 BULAN TERAKHIR HAMPIR 1 - 3 PADAM. PTL TIDAK PADAM",
+                    "media": "Instagram"
+                },
+                {
+                    "no_laporan": "K5423020905410",
+                    "pembuat_laporan": "CC.54.ANISA.CSOI",
+                    "waktu_lapor": "09/02/2023 16:46:55",
+                    "waktu_dialihkan": "09/02/2023 16:56:10",
+                    "waktu_response": "09/02/2023 17:15:59",
+                    "waktu_recovery": "09/02/2023 17:17:47",
+                    "durasi_response_time": 1744,
+                    "durasi_recovery_time": 108,
+                    "id_unit_lama": 207,
+                    "nama_unit_lama": "ULP BEKASI KOTA",
+                    "id_unit_baru": 227,
+                    "nama_unit_baru": "ULP MEDAN SATRIA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "00000000000000021473",
+                    "nama_pelapor": "BP HASRIL",
+                    "alamat_pelapor": "JL JENDRAL SUDIRMAN KM 32 NO 28 RT 1 RW 1 KEL HARAPAN MULYA KEC MEDAN SATRIA KOTA BEKASI 17143. DI SEBERANG SEKOLAH MARTIA BAKTI ",
+                    "no_telp_pelapor": "02189461117",
+                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA KARENA SUDAH TIDAK DIGUNAKAN, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020903436",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "09/02/2023 12:50:52",
+                    "waktu_dialihkan": "09/02/2023 12:58:51",
+                    "waktu_response": "09/02/2023 13:25:59",
+                    "waktu_recovery": "09/02/2023 13:29:19",
+                    "durasi_response_time": 2107,
+                    "durasi_recovery_time": 200,
+                    "id_unit_lama": 77,
+                    "nama_unit_lama": "ULP CIMAHI KOTA",
+                    "id_unit_baru": 81,
+                    "nama_unit_baru": "ULP PADALARANG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "asep permana",
+                    "alamat_pelapor": "kp cibodas rt 03 rw 11",
+                    "no_telp_pelapor": "6281222681022",
+                    "keterangan_pelapor": "memasukam nomor token sudah beberapa kali gagal terus, ada tulisan rejec ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020902816",
+                    "pembuat_laporan": "CC.54.WELINDA.LC",
+                    "waktu_lapor": "09/02/2023 11:44:33",
+                    "waktu_dialihkan": "09/02/2023 17:03:12",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675943073,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 254,
+                    "nama_unit_lama": "ULP SUTAMI",
+                    "id_unit_baru": 224,
+                    "nama_unit_baru": "ULP WAY HALIM",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU DEWI",
+                    "alamat_pelapor": "JL JLN ABDUL KHOLIK SAHBABALAU, SABAH BALAU, TANJUNG BINTANG, KAB. LAMPUNG SELATAN, LAMPUNG",
+                    "no_telp_pelapor": "081291781376 ",
+                    "keterangan_pelapor": "TGL 2/1/2023 PROSES PB ( B1T/5.500 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 171509912301026147. TGL 9/1/2023  BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA MIGRASI AGENDA PINDAH UNIT  DAN SESUAI INFORMASI PELANGGAN BELUM ADA REALISASI PENYAMBUNGAN",
+                    "media": "Live Chat PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020901815",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "09/02/2023 10:15:44",
+                    "waktu_dialihkan": "09/02/2023 10:17:08",
+                    "waktu_response": "09/02/2023 14:24:50",
+                    "waktu_recovery": "09/02/2023 15:16:17",
+                    "durasi_response_time": 14946,
+                    "durasi_recovery_time": 3087,
+                    "id_unit_lama": 121,
+                    "nama_unit_lama": "ULP MATTOANGING",
+                    "id_unit_baru": 10,
+                    "nama_unit_baru": "ULP KAREBOSI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "pln",
+                    "alamat_pelapor": "Jalan Kelapa 3",
+                    "no_telp_pelapor": "6285342662045",
+                    "keterangan_pelapor": "PB BELUM TERPASANG. PERMOHONAN MASUK ULP KAREBOSI\\nNO AGENDA \\n321219912301243772\\n321219912301243773\\n321219912301303801\\na/n Y. SAMBINE\\n",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020901414",
+                    "pembuat_laporan": "CC.54.FULKI",
+                    "waktu_lapor": "09/02/2023 09:32:19",
+                    "waktu_dialihkan": "09/02/2023 09:34:48",
+                    "waktu_response": "09/02/2023 09:37:08",
+                    "waktu_recovery": "09/02/2023 10:19:29",
+                    "durasi_response_time": 289,
+                    "durasi_recovery_time": 2541,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 38,
+                    "nama_unit_baru": "UP3 BULUNGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "0",
+                    "nama_pelapor": "IBU VERA",
+                    "alamat_pelapor": "JL BUNGUR BESAR NO.97 KEL - KEC KEMAYORAN JAKPUS. ACUAN LOKASI SEBRANG GEREJEN SENJON",
+                    "no_telp_pelapor": "02142876015",
+                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020901243",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "09/02/2023 09:10:44",
+                    "waktu_dialihkan": "09/02/2023 09:54:13",
+                    "waktu_response": "09/02/2023 09:57:32",
+                    "waktu_recovery": "09/02/2023 10:21:41",
+                    "durasi_response_time": 2808,
+                    "durasi_recovery_time": 1449,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 94,
+                    "nama_unit_baru": "UP3 MENTENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Adam Fikri",
+                    "alamat_pelapor": "jl.kedoya utara pos polisi",
+                    "no_telp_pelapor": "6285771823725",
+                    "keterangan_pelapor": "Kebakaran kabel tiang listrik. segera di perbaiaki sekarang ledakan semakin membesar",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020900310",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "09/02/2023 06:07:37",
+                    "waktu_dialihkan": "09/02/2023 07:59:44",
+                    "waktu_response": "09/02/2023 08:00:33",
+                    "waktu_recovery": "09/02/2023 08:07:23",
+                    "durasi_response_time": 6776,
+                    "durasi_recovery_time": 410,
+                    "id_unit_lama": 81,
+                    "nama_unit_lama": "ULP BOGOR BARAT",
+                    "id_unit_baru": 71,
+                    "nama_unit_baru": "ULP BOGOR KOTA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "agus priyatna",
+                    "alamat_pelapor": "Jl. Dadali Lb. No.39",
+                    "no_telp_pelapor": "6281911740493",
+                    "keterangan_pelapor": "pendaftaran dari tgl 20 des 2022, kwh belum terpasang sampai sekarang",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020806688",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 19:23:57",
+                    "waktu_dialihkan": "08/02/2023 21:41:05",
+                    "waktu_response": "08/02/2023 21:56:38",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 9161,
+                    "durasi_recovery_time": 33295757,
+                    "id_unit_lama": 81,
+                    "nama_unit_lama": "ULP BOGOR BARAT",
+                    "id_unit_baru": 61,
+                    "nama_unit_baru": "ULP BOGOR TIMUR",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "ujang",
+                    "alamat_pelapor": "KP KEDUNG HALANG No.0 RT.000 RW.00 SUKARESMI",
+                    "no_telp_pelapor": "6283808121119",
+                    "keterangan_pelapor": "MUTASI_K (G9923020896965:perlu penanganan oleh petugas) - kWh mati total ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020805922",
+                    "pembuat_laporan": "CC.54.FIRMAN_F",
+                    "waktu_lapor": "08/02/2023 17:30:23",
+                    "waktu_dialihkan": "08/02/2023 18:43:23",
+                    "waktu_response": "08/02/2023 19:00:08",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 5385,
+                    "durasi_recovery_time": 33306347,
+                    "id_unit_lama": 238,
+                    "nama_unit_lama": "ULP MEDAN JOHOR",
+                    "id_unit_baru": 106,
+                    "nama_unit_baru": "ULP PANCURBATU",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP. MINER",
+                    "alamat_pelapor": "JL PINTU AIR 4 NO. 331 SIMALINGKAR  RT-- / RW- LINGKUNGAN 10  KEL. KUALA BEKALA KEC. MEDAN JOHOR KOTA MEDAN // DIDEPAN TRAFO TEGUH, PANGLONG HARAPAN BARU",
+                    "no_telp_pelapor": "081361611457",
+                    "keterangan_pelapor": "MUTASI_K (G9923020896731:geser app) - MOHON DILAKUKAN PENGGESERAN APP UNTUK RENOVASI RUMAH.",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020805010",
+                    "pembuat_laporan": "CC.54.OKTAVIANI",
+                    "waktu_lapor": "08/02/2023 15:43:54",
+                    "waktu_dialihkan": "08/02/2023 15:56:17",
+                    "waktu_response": "08/02/2023 19:30:28",
+                    "waktu_recovery": "08/02/2023 19:32:26",
+                    "durasi_response_time": 13594,
+                    "durasi_recovery_time": 118,
+                    "id_unit_lama": 79,
+                    "nama_unit_lama": "ULP SEMARANG TIMUR",
+                    "id_unit_baru": 39,
+                    "nama_unit_baru": "ULP BLORA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "000634832",
+                    "nama_pelapor": "IBU SEPTI",
+                    "alamat_pelapor": "DS NGRAHO KD TUBAN NO.0 RT.6 RW.1 KD TUBAN, BAJO, KEDUNGTUBAN, KAB. BLORA, JAWA TENGAH",
+                    "no_telp_pelapor": "082137581622",
+                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020801725, TGL 11/1/23 PEMBAYARAN DENGAN NO REGISTRASI 5200817019917 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN MIGRASI. 1 MINGGU YANG LALU   PELANGGAN DATANG KE AREADAN INFO PETUGAS TIDAK BISA DILANJUTKAN KARENA PENGAJUAN VIA PLN MOBILE PELANGGAN DIARAHKAN PETUGAS UTK   MEMBUAT SURAT PERNYATAAN TERKAIT TETAP INGIN DILAYANI DENGAN LAYANAN PRABAYAR KARENA DAYA BESAR .  HINGGA   SAAT INI BELUM ADA KONFIRMASI LANJUTAN DARI AREA .\\n\\n",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020804722",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 15:11:13",
+                    "waktu_dialihkan": "08/02/2023 15:13:25",
+                    "waktu_response": "08/02/2023 15:47:52",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 2199,
+                    "durasi_recovery_time": 33317883,
+                    "id_unit_lama": 60,
+                    "nama_unit_lama": "ULP DENPASAR",
+                    "id_unit_baru": 100,
+                    "nama_unit_baru": "ULP SANUR",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Annisa Kartika Sari",
+                    "alamat_pelapor": "JL BAY PASS NGR. RAI No.232 RT.0 RW.0 ABIANTIMBU",
+                    "no_telp_pelapor": "6282240510388",
+                    "keterangan_pelapor": "MUTASI_K (G9923020896459:Cek KONDISI APP) - Tlg dilakukan pengecekan listrik klinik karna pembayaran membengkak",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020803643",
+                    "pembuat_laporan": "CC.54.AYU_E.SM",
+                    "waktu_lapor": "08/02/2023 13:14:02",
+                    "waktu_dialihkan": "08/02/2023 13:23:57",
+                    "waktu_response": "08/02/2023 13:25:15",
+                    "waktu_recovery": "08/02/2023 13:40:16",
+                    "durasi_response_time": 673,
+                    "durasi_recovery_time": 901,
+                    "id_unit_lama": 212,
+                    "nama_unit_lama": "UP3 LENTENG AGUNG",
+                    "id_unit_baru": 38,
+                    "nama_unit_baru": "UP3 BULUNGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "FARZANA",
+                    "alamat_pelapor": "JL BANGKA RAYA RT 05/011 \\nKELURAHAN PELA MAMPANG. \\nKEC MAMPANG PRAPATAN \\n",
+                    "no_telp_pelapor": "08159347145",
+                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. FATULAH A \\nDENGAN DAYA TERPASANG 1300 VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK \\n\\n",
+                    "media": "Email"
+                },
+                {
+                    "no_laporan": "K5423020802367",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 10:55:45",
+                    "waktu_dialihkan": "08/02/2023 11:32:04",
+                    "waktu_response": "08/02/2023 11:40:29",
+                    "waktu_recovery": "08/02/2023 13:54:56",
+                    "durasi_response_time": 2684,
+                    "durasi_recovery_time": 8067,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 108,
+                    "nama_unit_baru": "UP3 BINTARO",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "rico sampelino",
+                    "alamat_pelapor": "Jl. Strategi Raya Blok S1 No.10",
+                    "no_telp_pelapor": "6282226150779",
+                    "keterangan_pelapor": "nomor pengaduan K5423020106385 dari tanggal 1 feb 2023 hingga saat ini belum ada penyelesaian.",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020800777",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 08:12:07",
+                    "waktu_dialihkan": "08/02/2023 10:30:38",
+                    "waktu_response": "08/02/2023 10:34:39",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 8552,
+                    "durasi_recovery_time": 33336676,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "muhammad zein",
+                    "alamat_pelapor": "jalan trimurti pasar 4 ",
+                    "no_telp_pelapor": "6281370037954",
+                    "keterangan_pelapor": "tidak dapat mengisi kode token, selalu gagal",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020800600",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 07:43:59",
+                    "waktu_dialihkan": "08/02/2023 07:49:05",
+                    "waktu_response": "08/02/2023 07:51:31",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 452,
+                    "durasi_recovery_time": 33346464,
+                    "id_unit_lama": 144,
+                    "nama_unit_lama": "ULP GAMBUT",
+                    "id_unit_baru": 104,
+                    "nama_unit_baru": "ULP BANJARBARU",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "nurfidiin",
+                    "alamat_pelapor": "jl kurnia no 1a rt 007/004 pabrik roti mekar bakery",
+                    "no_telp_pelapor": "6282154507983",
+                    "keterangan_pelapor": "MUTASI_K (G9923020895902:perlu penanganan team yantek) - ncb lemah sering mati\\ndan mau minta naik daya 7600",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020800565",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 07:36:27",
+                    "waktu_dialihkan": "08/02/2023 08:02:46",
+                    "waktu_response": "08/02/2023 14:28:18",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 24711,
+                    "durasi_recovery_time": 33322657,
+                    "id_unit_lama": 129,
+                    "nama_unit_lama": "ULP KAKAP",
+                    "id_unit_baru": 108,
+                    "nama_unit_baru": "ULP KOTA",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "MADE ADI SURATMO",
+                    "alamat_pelapor": "jalan karya parit Hanura perumahan Annisa residence 2 wilayah PLN kota",
+                    "no_telp_pelapor": "6285821854149",
+                    "keterangan_pelapor": "MUTASI_K (G9923020896368:APP) - sudah 2 kali lapor. pasang baru perumahan Annisa residence 2. nomor Reg 2110052001205 Wil PLN kota. kWh listrik belum di pasang.",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020800471",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "08/02/2023 07:11:37",
+                    "waktu_dialihkan": "08/02/2023 07:33:01",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675840297,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 102,
+                    "nama_unit_baru": "UP3 CENGKARENG",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "sitichodijah",
+                    "alamat_pelapor": "Jl. Perumahan Taman Kota No.6",
+                    "no_telp_pelapor": "6287784915535",
+                    "keterangan_pelapor": "kabel berasap",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020706701",
+                    "pembuat_laporan": "CC.54.ALIF",
+                    "waktu_lapor": "07/02/2023 19:58:17",
+                    "waktu_dialihkan": "07/02/2023 20:42:21",
+                    "waktu_response": "07/02/2023 20:59:53",
+                    "waktu_recovery": "08/02/2023 00:24:57",
+                    "durasi_response_time": 3696,
+                    "durasi_recovery_time": 12304,
+                    "id_unit_lama": 51,
+                    "nama_unit_lama": "ULP BANDUNG BARAT",
+                    "id_unit_baru": 71,
+                    "nama_unit_baru": "ULP BOGOR KOTA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP HENDRA",
+                    "alamat_pelapor": "JL KP LIJA NO 0 RT.4 RW.4 KEL SUKARESMI KEC KEC.MEGAMENDUNG KAB BOGOR JAWA BARAT ACUAN: DEKAT SAUNG KOPERASI",
+                    "no_telp_pelapor": "0895803378000",
+                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENANGANAN PROSES PS PELANGGAN DAYA (450 VA - 4400 VA) KEPERUNTUKKAN PESTA TGL 07/02/23 - TGL 28/02/23 SELAMA : 21 HARI PUKUL 17:00 HARI DENGAN NO REG : 5381130002295 SESUAI INFO PELANGGAN YBS MENGINGINKAN DIRUBAH MENJADI PS NON PELANGGAN.",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020706606",
+                    "pembuat_laporan": "CC.54.yulianingsih",
+                    "waktu_lapor": "07/02/2023 19:42:52",
+                    "waktu_dialihkan": "07/02/2023 19:44:07",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675798972,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 118,
+                    "nama_unit_lama": "ULP MEMPAWAH",
+                    "id_unit_baru": 148,
+                    "nama_unit_baru": "ULP NGABANG",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP YULIUS ",
+                    "alamat_pelapor": "DS KRANJI PAIDANG DSN KLAIBONE KEC. SENGATAMILA KAB. LANDAK KALBAR ",
+                    "no_telp_pelapor": "081256698787",
+                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . TGL 07/02/2023 DATANG PETUGAS BERSAMA APARATUR (POLISI ) . PELANGAN SANGAT KECEWA ATAS KUNJUNGAN PETUGAS KARENA TIDAK ADA SOPAN SANTUN (PERMISI )",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020705304",
+                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
+                    "waktu_lapor": "07/02/2023 16:34:18",
+                    "waktu_dialihkan": "07/02/2023 16:38:57",
+                    "waktu_response": "07/02/2023 16:53:28",
+                    "waktu_recovery": "08/02/2023 04:32:30",
+                    "durasi_response_time": 1150,
+                    "durasi_recovery_time": 41942,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 138,
+                    "nama_unit_baru": "UP3 JATINEGARA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU WINDY  ",
+                    "alamat_pelapor": "JL KARET PEDURENAN  NO 25 RT004 KEL KARET KUNINGAN KEC SETIABUDI JAKSEL ",
+                    "no_telp_pelapor": "0215255980",
+                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE REK FEB 23 UNTUK IDPEL 541100167367 DAN 544101691612 KE EMAIL purchasing01.pnp@gmail.com , PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN NAMUN PADA APLIKASI PLN MOBILE PELANGGAN TELAH TERDAFTAR 4 IDPEL SEHINGGA YBS KESULITAN MENDAPATKAN INVOICE TSB",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020704286",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "07/02/2023 14:36:35",
+                    "waktu_dialihkan": "07/02/2023 15:03:14",
+                    "waktu_response": "07/02/2023 15:46:45",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 4210,
+                    "durasi_recovery_time": 33404350,
+                    "id_unit_lama": 30,
+                    "nama_unit_lama": "ULP MAROS",
+                    "id_unit_baru": 20,
+                    "nama_unit_baru": "ULP DAYA",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Muliyadi",
+                    "alamat_pelapor": "dusun takkalasi perumahan rachita garden 2",
+                    "no_telp_pelapor": "6281342102901",
+                    "keterangan_pelapor": "MUTASI_K (G9923020795281:muncul periksa) - Periksa",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020702517",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "07/02/2023 11:11:04",
+                    "waktu_dialihkan": "01/01/1970 00:00:00",
+                    "waktu_response": "07/02/2023 11:45:45",
+                    "waktu_recovery": "07/02/2023 11:59:25",
+                    "durasi_response_time": 2081,
+                    "durasi_recovery_time": 820,
+                    "id_unit_lama": 238,
+                    "nama_unit_lama": "UP3 TANJUNG PRIOK",
+                    "id_unit_baru": 194,
+                    "nama_unit_baru": "UP3 BANDENGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Nugroho Aditya",
+                    "alamat_pelapor": "PT PLN Indonesia Power Priok PGU Jl Laks RE Martadinata Kel Tanjung Priok Kec Tanjung Priok Jakarta Utara 14310",
+                    "no_telp_pelapor": "6281808909005",
+                    "keterangan_pelapor": "No Registrasi 5451012101141\\nMenurut petugas PLN lokasi pemasangan kWh meter masuk dalam Area PLN Bandengan bukan di Area PLN Tanjung Priok. Mohon ditindak lanjuti. Terimakasih ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020701499",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "07/02/2023 09:29:43",
+                    "waktu_dialihkan": "07/02/2023 11:28:39",
+                    "waktu_response": "07/02/2023 11:50:53",
+                    "waktu_recovery": "07/02/2023 12:24:58",
+                    "durasi_response_time": 8470,
+                    "durasi_recovery_time": 2045,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Faisal Irsan Pasaribu, ST, S. Pd, MT",
+                    "alamat_pelapor": "JL PSR III DATU KABU GG MESJ No.0",
+                    "no_telp_pelapor": "6281376655615",
+                    "keterangan_pelapor": "Kwh meter tidak bisa masuk voucher/tokennya nya sudah di coba masukkan 8 kali",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020606062",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 18:17:06",
+                    "waktu_dialihkan": "01/01/1970 00:00:00",
+                    "waktu_response": "08/02/2023 18:58:37",
+                    "waktu_recovery": "08/02/2023 21:16:36",
+                    "durasi_response_time": 175291,
+                    "durasi_recovery_time": 8279,
+                    "id_unit_lama": 164,
+                    "nama_unit_lama": "ULP TELUK SEGARA",
+                    "id_unit_baru": 28,
+                    "nama_unit_baru": "ULP KEPAHIANG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Binsar",
+                    "alamat_pelapor": "jl air sebakul. GG Hadi. Nakau. bengkulu",
+                    "no_telp_pelapor": "6282281720485",
+                    "keterangan_pelapor": "kira2 7 tahun yg lalu, saya beli kabel pribadi utk menyambungkan listrik ke rumah saya, berhubung pada waktu itu blm ada jalur listrik/tiang listrik. saat ini persis di depan rumah sdh ada Tiang listrik dan jaringan kabel listrik. yg jadi pertanyaan, bagaimana prosesnya, saya mau ambil kabel pribadi saya tersebut? saat ini ada 2 rumah tangga yg menggambil arus dari kabel pribadi saya itu. mohon penjelasan dan tanggapannya",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020605806",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 17:42:01",
+                    "waktu_dialihkan": "06/02/2023 17:45:31",
+                    "waktu_response": "06/02/2023 19:54:36",
+                    "waktu_recovery": "06/02/2023 20:16:01",
+                    "durasi_response_time": 7955,
+                    "durasi_recovery_time": 1285,
+                    "id_unit_lama": 98,
+                    "nama_unit_lama": "ULP PRINGSEWU",
+                    "id_unit_baru": 214,
+                    "nama_unit_baru": "ULP NATAR",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Dedi dawud",
+                    "alamat_pelapor": "TRIRAHAYU",
+                    "no_telp_pelapor": "6285768264270",
+                    "keterangan_pelapor": "pembayaran tagihan membengkak,pemakaian listrik sama bulan kemaren sama tapi tagihan bulan ini fantastis",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020605714",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 17:27:59",
+                    "waktu_dialihkan": "06/02/2023 17:45:06",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675704479,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 98,
+                    "nama_unit_lama": "ULP PRINGSEWU",
+                    "id_unit_baru": 214,
+                    "nama_unit_baru": "ULP NATAR",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Dedi dawud",
+                    "alamat_pelapor": "TRIRAHAYU",
+                    "no_telp_pelapor": "6285768264270",
+                    "keterangan_pelapor": "pembayaran membengkak",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020605612",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 17:15:10",
+                    "waktu_dialihkan": "06/02/2023 17:29:20",
+                    "waktu_response": "06/02/2023 17:48:03",
+                    "waktu_recovery": "06/02/2023 18:24:37",
+                    "durasi_response_time": 1973,
+                    "durasi_recovery_time": 2194,
+                    "id_unit_lama": 102,
+                    "nama_unit_lama": "UP3 CENGKARENG",
+                    "id_unit_baru": 194,
+                    "nama_unit_baru": "UP3 BANDENGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "odih",
+                    "alamat_pelapor": "JL KAMAL RAYA No.10 RT.2 RW.3 TEGAL ALUR",
+                    "no_telp_pelapor": "6281310310286",
+                    "keterangan_pelapor": "untuk pasang baru saya sudah di mutasi kan belum ke area Cengkareng no agenda 542109912301310334 atas nama \\n PT.BARIEL INDO GLOBAL mohon segera di mutasikan ke area tersebu mohon maaf ibu bapak terimakasih ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020603039",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 11:57:28",
+                    "waktu_dialihkan": "06/02/2023 12:05:37",
+                    "waktu_response": "06/02/2023 12:10:26",
+                    "waktu_recovery": "06/02/2023 12:35:54",
+                    "durasi_response_time": 778,
+                    "durasi_recovery_time": 1528,
+                    "id_unit_lama": 114,
+                    "nama_unit_lama": "ULP CIMANGGIS",
+                    "id_unit_baru": 192,
+                    "nama_unit_baru": "UP3 CIRACAS",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Mila Ameilya",
+                    "alamat_pelapor": "Jl. lebak no 122 rt 04 rw 09 kelapa dua tugu depok",
+                    "no_telp_pelapor": "6281212718475",
+                    "keterangan_pelapor": "kwh meter melonjak tinggi...di bandingkan bbrp bulan terakhir. minta tlg di cek klnada kerusakan atw kebocoran",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020603028",
+                    "pembuat_laporan": "CC.54.DEDY_APS",
+                    "waktu_lapor": "06/02/2023 11:56:38",
+                    "waktu_dialihkan": "06/02/2023 12:10:27",
+                    "waktu_response": "06/02/2023 12:10:50",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 852,
+                    "durasi_recovery_time": 33503705,
+                    "id_unit_lama": 114,
+                    "nama_unit_lama": "ULP CIMANGGIS",
+                    "id_unit_baru": 192,
+                    "nama_unit_baru": "UP3 CIRACAS",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP ANDI",
+                    "alamat_pelapor": "JL RADAR AURI RT 4 RW 3 NO- KEL CILASAK PASAR KEC CIMANGGIS KOTA DEPOK ACUAN : PERUM PERMATA PURI 2",
+                    "no_telp_pelapor": "02187754367",
+                    "keterangan_pelapor": "MUTASI_K (G9923020693945:Akan dicek petugas) - MOHON BANTUAN DAN PENYELESAIAN SESUAI INFO PELANGGAN TGL 30/01/23 ADANYA KEGIATAN PENGAMANAN JARINGAN PLN  DENGAN CARA PENEBANGAN POHON YANG DILAKUKAN OLEH PETUGAS PLN NAMUN SAMPAH DARI PENEBANGAN POHON TIDAK DIBERSIHKAN KEMBALI OLEH PETUGAS PLN TERSEBUT . WARGA SEKITAR BERKEBERATAN UNTUK MEMBERSIHKAN DAN MEMINTA AGAR PETUGAS PLN BERTANGGUNG JAWAB ATAS HAL TERSEBUT (DIBERSIHKAN SESUAI KENTENTUAN)",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020601553",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 09:30:47",
+                    "waktu_dialihkan": "06/02/2023 09:51:10",
+                    "waktu_response": "06/02/2023 09:53:32",
+                    "waktu_recovery": "06/02/2023 10:14:44",
+                    "durasi_response_time": 1365,
+                    "durasi_recovery_time": 1272,
+                    "id_unit_lama": 228,
+                    "nama_unit_lama": "ULP BABELAN",
+                    "id_unit_baru": 2,
+                    "nama_unit_baru": "UP3 MARUNDA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Zulkarnaini",
+                    "alamat_pelapor": "pondok ungu permai Bekasi blok am2 RT 12 RW 15 Kaliabang tengah Bekasi Utara ",
+                    "no_telp_pelapor": "6282170281520",
+                    "keterangan_pelapor": "kok bisa listrik nya boros nya ngak masuk di akal baru 16 hari udah 2.300 mank ngak masuk di akal ni biasa perbukuan 1.9 ni baru 15 hari udah segitu ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020600736",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 07:57:16",
+                    "waktu_dialihkan": "06/02/2023 07:58:33",
+                    "waktu_response": "06/02/2023 08:19:09",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 1313,
+                    "durasi_recovery_time": 33517606,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 58,
+                    "nama_unit_baru": "UP3 KEBON JERUK",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "543100923847",
+                    "alamat_pelapor": "10",
+                    "no_telp_pelapor": "628170814144",
+                    "keterangan_pelapor": "sikring sering mati/turun 5x. mulai dr sekitar jam 03.00 dini hari. beberpa hari yg lalu habis ganti kwh pasa macet",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020600702",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "06/02/2023 07:50:03",
+                    "waktu_dialihkan": "06/02/2023 08:57:12",
+                    "waktu_response": "06/02/2023 09:10:05",
+                    "waktu_recovery": "06/02/2023 16:03:18",
+                    "durasi_response_time": 4802,
+                    "durasi_recovery_time": 24793,
+                    "id_unit_lama": 228,
+                    "nama_unit_lama": "ULP BABELAN",
+                    "id_unit_baru": 2,
+                    "nama_unit_baru": "UP3 MARUNDA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "SUKRISNO",
+                    "alamat_pelapor": "Kramat Blencong No.25",
+                    "no_telp_pelapor": "6281572918162",
+                    "keterangan_pelapor": "mengajukan pasang baru dan sudah dibayarkan hari senin, 30 januari 2023.\\natas nama : Leyo ruli surya\\nno register : 5373212188815\\nbelum terpasang sampai sekarang.\\nmohon informasinya.",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020504534",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "05/02/2023 19:40:05",
+                    "waktu_dialihkan": "05/02/2023 19:50:58",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675626005,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 112,
+                    "nama_unit_lama": "ULP BLIMBING",
+                    "id_unit_baru": 106,
+                    "nama_unit_baru": "ULP TUMPANG",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Junaidy Tan",
+                    "alamat_pelapor": "Jl. Candi Kidal No.34",
+                    "no_telp_pelapor": "6282244235588",
+                    "keterangan_pelapor": "Kira2 tahun lalu saya suruh orang untuk urus pemasangan listrik di rumah saya JI. Candi Kidal no 34 Malang. Saya suruh pasang 7 meteran PLN hanya terpasang 3 meteran saja. Akhirnya yg 4 meteran saya urus sendiri di PLN mobile dan sudah terpasang dengan baik. Ini yang 3 meteran lama ternyata bermasalah tidak bisa dipakai, setelah saya teliti tidak ada MCB nya di dalam meteran. Minta tolong dibetulkan. No meteran nya sbb:\\n-14369758041\\n-14369800397\\n-14369800314\\nAtas nama Hepi Fitriono semua nya Saya sudah pernah melaporkan dgn No: K5422122804504 dan K5423010304800 alasan petugas MCB habis, karena ini sudah saya tunggu 2 tahun lebih, apa nunggu 2 tahun lagi ya? mau sampai berapa tahun lagi saya disuruh nunggu? Karena itu saya putuskan saya bersedia membeli sendiri MCB tersebut, minta tolong dipasang kan, karena itu harus buka segel. Kalau mau cek lokasi tolong hub penjaganya P. Yudi 085236925633 ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020503675",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "05/02/2023 17:12:31",
+                    "waktu_dialihkan": "05/02/2023 17:30:12",
+                    "waktu_response": "05/02/2023 17:31:57",
+                    "waktu_recovery": "05/02/2023 18:43:43",
+                    "durasi_response_time": 1166,
+                    "durasi_recovery_time": 4306,
+                    "id_unit_lama": 212,
+                    "nama_unit_lama": "UP3 LENTENG AGUNG",
+                    "id_unit_baru": 38,
+                    "nama_unit_baru": "UP3 BULUNGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Annisa Ramadhanty",
+                    "alamat_pelapor": "Jalan Pedurenan No. 7",
+                    "no_telp_pelapor": "6281315610022",
+                    "keterangan_pelapor": "gagal memasukan token",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020503656",
+                    "pembuat_laporan": "CC.54.MUTAKIN.SM",
+                    "waktu_lapor": "05/02/2023 17:09:50",
+                    "waktu_dialihkan": "05/02/2023 17:55:04",
+                    "waktu_response": "05/02/2023 18:50:12",
+                    "waktu_recovery": "05/02/2023 19:01:53",
+                    "durasi_response_time": 6022,
+                    "durasi_recovery_time": 701,
+                    "id_unit_lama": 81,
+                    "nama_unit_lama": "ULP BOGOR BARAT",
+                    "id_unit_baru": 113,
+                    "nama_unit_baru": "ULP SAWANGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU ERMA",
+                    "alamat_pelapor": "PERUMAHAN BUKIT INTAN BLOK F10A KELURAHAN TAJUR HALANG KEC TAJUR HALANG, BOGOR",
+                    "no_telp_pelapor": "081276441556",
+                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO  PELANGGAN SUDAH SATU TAHUN TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH \\nPETUGAS BP. OPIK DENGAN CARA SAMBUNG LANGSUNG  PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN  PENANGANAN SESUAI KETENTUAN.",
+                    "media": "Email"
+                },
+                {
+                    "no_laporan": "K5423020503262",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "05/02/2023 16:04:32",
+                    "waktu_dialihkan": "05/02/2023 17:28:43",
+                    "waktu_response": "05/02/2023 17:53:15",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 6523,
+                    "durasi_recovery_time": 33569560,
+                    "id_unit_lama": 212,
+                    "nama_unit_lama": "UP3 LENTENG AGUNG",
+                    "id_unit_baru": 38,
+                    "nama_unit_baru": "UP3 BULUNGAN",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Ratna Restiana",
+                    "alamat_pelapor": "Jl. Jambu No.52",
+                    "no_telp_pelapor": "6287870008098",
+                    "keterangan_pelapor": "MUTASI_K (G9923020593068:urgent) - Ada pembangunan rumah di tetangga saya, awalnya kabel listrik dr tiang ada diatas rumah tetangga saya tersebut dan kemudian sekarang sedang di bangun, kabel terganggu dan saya harus bagaimana krn rumah tersebut bangun 2 lantai . tolong di bantu solusi nya segera kabel saya kegencet",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020501947",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "05/02/2023 12:17:54",
+                    "waktu_dialihkan": "05/02/2023 12:50:47",
+                    "waktu_response": "05/02/2023 13:14:47",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 3413,
+                    "durasi_recovery_time": 33586268,
+                    "id_unit_lama": 254,
+                    "nama_unit_lama": "ULP SUTAMI",
+                    "id_unit_baru": 224,
+                    "nama_unit_baru": "ULP WAY HALIM",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Dewi Lestari",
+                    "alamat_pelapor": "DN DN. A GUNUNG LANGGAR SABA No. RT.2",
+                    "no_telp_pelapor": "6281291781376",
+                    "keterangan_pelapor": "MUTASI_K (G9923020592765:Tolong ke lokasi untuk selesaikan) - kwh priksa pak , mohon bantuan nya ,¿¿",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020501752",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "05/02/2023 11:37:41",
+                    "waktu_dialihkan": "05/02/2023 12:46:36",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675597061,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 114,
+                    "nama_unit_lama": "ULP CIMANGGIS",
+                    "id_unit_baru": 192,
+                    "nama_unit_baru": "UP3 CIRACAS",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "",
+                    "alamat_pelapor": "Jl. Kemang gg arrahman No.5",
+                    "no_telp_pelapor": "6281212171296",
+                    "keterangan_pelapor": "mohon info untuk pindah meter ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020402356",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "04/02/2023 12:02:29",
+                    "waktu_dialihkan": "04/02/2023 12:43:51",
+                    "waktu_response": "04/02/2023 13:00:27",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 3478,
+                    "durasi_recovery_time": 33673528,
+                    "id_unit_lama": 217,
+                    "nama_unit_lama": "ULP TAMAN",
+                    "id_unit_baru": 202,
+                    "nama_unit_baru": "ULP GEDANGAN",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "ISMAIL MARSUKI",
+                    "alamat_pelapor": "Ravino III No. 17",
+                    "no_telp_pelapor": "62811202299",
+                    "keterangan_pelapor": "MUTASI_K (G9923020491698:cek) - meter listrik lemah & ada bunyi seperti tokennya mau habis kemudian jeglek / listrik padam",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020402097",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "04/02/2023 11:24:03",
+                    "waktu_dialihkan": "04/02/2023 11:30:56",
+                    "waktu_response": "04/02/2023 11:57:09",
+                    "waktu_recovery": "04/02/2023 12:11:02",
+                    "durasi_response_time": 1986,
+                    "durasi_recovery_time": 833,
+                    "id_unit_lama": 151,
+                    "nama_unit_lama": "ULP TAKALAR",
+                    "id_unit_baru": 214,
+                    "nama_unit_baru": "ULP GEUDONG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Delta",
+                    "alamat_pelapor": "DK PAREBALANG No.00 RT.0 RW.0 MANDALLE",
+                    "no_telp_pelapor": "6282349302110",
+                    "keterangan_pelapor": "prosedur pengembalian uang UJL karena sudah bongkar rampung meteran (berhenti langganan)",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020401786",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "04/02/2023 10:40:43",
+                    "waktu_dialihkan": "04/02/2023 11:28:43",
+                    "waktu_response": "04/02/2023 11:31:15",
+                    "waktu_recovery": "04/02/2023 11:54:41",
+                    "durasi_response_time": 3032,
+                    "durasi_recovery_time": 1406,
+                    "id_unit_lama": 192,
+                    "nama_unit_lama": "UP3 CIRACAS",
+                    "id_unit_baru": 202,
+                    "nama_unit_baru": "UP3 PONDOK GEDE",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "rizky tirto utomo",
+                    "alamat_pelapor": "JL KRAMAT DURI No. RT.4 RW.2 BAMBU APUS",
+                    "no_telp_pelapor": "6285157680448",
+                    "keterangan_pelapor": "selalu gagal saat mengisi token listrik, sudah buat pengaduan namun tidak di tindak lanjuti karena petugas dari wilayah pondok gede bukan dari wilayah ciracas, tiba2 notifikasi berubah dengan statement saya tidak merespon telpon",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020401138",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "04/02/2023 09:09:41",
+                    "waktu_dialihkan": "04/02/2023 10:00:39",
+                    "waktu_response": "04/02/2023 10:02:05",
+                    "waktu_recovery": "04/02/2023 10:21:19",
+                    "durasi_response_time": 3144,
+                    "durasi_recovery_time": 1154,
+                    "id_unit_lama": 10,
+                    "nama_unit_lama": "ULP KAREBOSI",
+                    "id_unit_baru": 121,
+                    "nama_unit_baru": "ULP MATTOANGING",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Fransiskus",
+                    "alamat_pelapor": "Jl Pelita raya",
+                    "no_telp_pelapor": "6281241979236",
+                    "keterangan_pelapor": "nomor registrasi 3212112038977 permohonan tgl 27 sampi saat ini belum ada yg survey, ada kendala apa yah ?",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020305443",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "03/02/2023 17:14:10",
+                    "waktu_dialihkan": "03/02/2023 18:03:32",
+                    "waktu_response": "03/02/2023 19:03:39",
+                    "waktu_recovery": "03/02/2023 19:39:09",
+                    "durasi_response_time": 6569,
+                    "durasi_recovery_time": 2130,
+                    "id_unit_lama": 225,
+                    "nama_unit_lama": "ULP MEDAN KOTA",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Catherine Caronica",
+                    "alamat_pelapor": "Jalan Pukat II No. 81",
+                    "no_telp_pelapor": "6282166349633",
+                    "keterangan_pelapor": "saya melakukan pengaduan terkait pengisisan pulsa 1 juta namun hanya bertambah 127 kwh, petugas medan kota datang memeriksa dan menyarankan untuk ke PLN SEI KERA MEDAN agar dapat dikembalikan hak saya, dan saya tadi siang ke PLN SEI KERA MEDAN dan bertemu petugas wanita atas nama cucun, kata mba cucun jam 6 sore akan ada petugas untuk mengganti meteran saya dan mengembalikan hak saya, namun saya konfirmasi lagi mbanya sudah tidak bisa dihubungi, tolong ditindak lanjutin ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020303188",
+                    "pembuat_laporan": "CC.54.RIZKY.CSOF",
+                    "waktu_lapor": "03/02/2023 12:22:25",
+                    "waktu_dialihkan": "03/02/2023 12:28:02",
+                    "waktu_response": "03/02/2023 12:36:25",
+                    "waktu_recovery": "03/02/2023 13:55:30",
+                    "durasi_response_time": 840,
+                    "durasi_recovery_time": 4745,
+                    "id_unit_lama": 196,
+                    "nama_unit_lama": "ULP DARMO PERMAI",
+                    "id_unit_baru": 199,
+                    "nama_unit_baru": "ULP RUNGKUT",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP ANTHONY",
+                    "alamat_pelapor": "JL DARMO BARU BARAT GG 6 NO 22 RT 6/2 KEL SONOKWIJENAN KEC SUKO MANUNGGAL KOTA SURABAYA JAWA TIMUR ",
+                    "no_telp_pelapor": "0315324774",
+                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN INGIN MENGETAHUI NO ID PEL DI ALAMAT JL RUNGKUT MAPAN BARAT BLOK AG NO 18 RT 8/8 KEL RUNGKUT TENGAH KEC GUNUNG ANYAR KOTA SURABAYA JAWA TIMUR DIKARENAKAN YBS INGIN MELAKUKAN PEMBAYARAN REKENING",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020301359",
+                    "pembuat_laporan": "CC.54.PRATIWI",
+                    "waktu_lapor": "03/02/2023 08:57:18",
+                    "waktu_dialihkan": "03/02/2023 09:13:27",
+                    "waktu_response": "03/02/2023 10:09:06",
+                    "waktu_recovery": "03/02/2023 10:15:21",
+                    "durasi_response_time": 4308,
+                    "durasi_recovery_time": 375,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 182,
+                    "nama_unit_baru": "UP3 KRAMAT JATI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP MUKLIS UMAR",
+                    "alamat_pelapor": "JL MASJID ALFATAH RT 9/5 KL DUKUH KC KRAMAT JATI JAKTIM",
+                    "no_telp_pelapor": "0218009534",
+                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS NON PELANGGAN KEPERUNTUKAN PESTA (L/5500VA) DENGAN NO REGISTER 5471029004780 NO AGENDA 547100132302030006, SELAMA 1 HARI DIMULAI TANGGAL 04/02/2023 PUKUL 05.00. KTP PEMOHON 3175040904770004 AN MUKLIS UMAR, PEMOHON MENGAKUI SEBAGAI PEMILIK",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020206834",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "02/02/2023 19:14:22",
+                    "waktu_dialihkan": "02/02/2023 19:25:13",
+                    "waktu_response": "02/02/2023 19:27:29",
+                    "waktu_recovery": "02/02/2023 20:15:33",
+                    "durasi_response_time": 787,
+                    "durasi_recovery_time": 2884,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 71,
+                    "nama_unit_baru": "ULP BOGOR KOTA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Asih Fauzan",
+                    "alamat_pelapor": "JL GG PAKSI RT11/4 PETAMBURAN",
+                    "no_telp_pelapor": "6281398390656",
+                    "keterangan_pelapor": "mohon ditindak lanjuti dgn segera permohonan pasang baru dgn no agenda 538319912301199708 daya 33000va atas nama cfc stasiun Bogor ,di karenakan sangat urgent seharusnya gerai sudah opening di karenakan material dr PLN blm tersedia jd mengalami pengunduran ",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020204778",
+                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
+                    "waktu_lapor": "02/02/2023 15:01:13",
+                    "waktu_dialihkan": "02/02/2023 15:03:16",
+                    "waktu_response": "02/02/2023 16:02:22",
+                    "waktu_recovery": "02/02/2023 17:27:39",
+                    "durasi_response_time": 3669,
+                    "durasi_recovery_time": 5117,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 138,
+                    "nama_unit_baru": "UP3 JATINEGARA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP ROZI",
+                    "alamat_pelapor": "GARDU MG 38, JL JEND GATOT SUBROTO NO 79, DIGEDUNG BPJS KETENAGAKERJAAN KEL SETIABUDI KEC SETIABUDI DEKAT KOMDAK ",
+                    "no_telp_pelapor": "085216489720",
+                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI INFO PELANGGAN TGL 30/1/2023 PKL 15.55 WIB TERGADI GANGGUAN PTL BERKEDIP DI ALAMAT TSB YG MENGAKIBATKAN ELEKTRONIK DI GEDUNG TSB MENGALAMI KERUSAKAN (MODUL DAN KOMPUTER). YBS MENGINGINKAN DILAKUKAN PERTANGGUNGJAWABAN (PERGANTIAN) ATAS KERUSAKAN TSB.",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020204042",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "02/02/2023 13:40:24",
+                    "waktu_dialihkan": "02/02/2023 13:50:22",
+                    "waktu_response": "02/02/2023 14:17:52",
+                    "waktu_recovery": "02/02/2023 20:07:41",
+                    "durasi_response_time": 2248,
+                    "durasi_recovery_time": 20989,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 102,
+                    "nama_unit_baru": "UP3 CENGKARENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Suherman Herman",
+                    "alamat_pelapor": "Jl Pengairan Pesing Koneng Rt8 Rw2",
+                    "no_telp_pelapor": "6289636188149",
+                    "keterangan_pelapor": "Tolong segera di pasang kwh meter listrik setempat PLN AREA CENGKARENG",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020204003",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "02/02/2023 13:36:32",
+                    "waktu_dialihkan": "02/02/2023 13:50:36",
+                    "waktu_response": "02/02/2023 14:17:40",
+                    "waktu_recovery": "02/02/2023 20:07:49",
+                    "durasi_response_time": 2468,
+                    "durasi_recovery_time": 21009,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 102,
+                    "nama_unit_baru": "UP3 CENGKARENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "Suherman Herman",
+                    "alamat_pelapor": "Jl. Pengairan Pesing Koneng Rt8Rw2",
+                    "no_telp_pelapor": "6289636188149",
+                    "keterangan_pelapor": "tolong segera di pasang stempat area cengkareng",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020202636",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "02/02/2023 11:10:43",
+                    "waktu_dialihkan": "02/02/2023 11:21:01",
+                    "waktu_response": "02/02/2023 11:39:13",
+                    "waktu_recovery": "02/02/2023 12:49:27",
+                    "durasi_response_time": 1710,
+                    "durasi_recovery_time": 4214,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 94,
+                    "nama_unit_baru": "UP3 MENTENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "suhendra",
+                    "alamat_pelapor": "Jl. Villa Tomang Mas Blok C No.17",
+                    "no_telp_pelapor": "628888133594",
+                    "keterangan_pelapor": "di isi pulsa ngga bisa   meteran sudah habis pulsanya",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020108417",
+                    "pembuat_laporan": "CC.54.ICHSAN_A",
+                    "waktu_lapor": "01/02/2023 22:48:13",
+                    "waktu_dialihkan": "01/02/2023 23:36:02",
+                    "waktu_response": "02/02/2023 06:06:56",
+                    "waktu_recovery": "02/02/2023 06:13:11",
+                    "durasi_response_time": 26323,
+                    "durasi_recovery_time": 375,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 94,
+                    "nama_unit_baru": "UP3 MENTENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP GERALD",
+                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
+                    "no_telp_pelapor": "02122219789",
+                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020106849",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "01/02/2023 18:10:27",
+                    "waktu_dialihkan": "01/02/2023 18:28:26",
+                    "waktu_response": "01/02/2023 19:39:33",
+                    "waktu_recovery": "01/02/2023 21:53:19",
+                    "durasi_response_time": 5346,
+                    "durasi_recovery_time": 8026,
+                    "id_unit_lama": 236,
+                    "nama_unit_lama": "ULP SIDOARJO KOTA",
+                    "id_unit_baru": 197,
+                    "nama_unit_baru": "ULP DUKUH KUPANG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "siti munawaroh",
+                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
+                    "no_telp_pelapor": "6281330555702",
+                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020106511",
+                    "pembuat_laporan": "CC.54.ICHSAN_A",
+                    "waktu_lapor": "01/02/2023 17:32:11",
+                    "waktu_dialihkan": "01/02/2023 17:36:13",
+                    "waktu_response": "01/02/2023 17:38:17",
+                    "waktu_recovery": "01/02/2023 18:29:58",
+                    "durasi_response_time": 366,
+                    "durasi_recovery_time": 3101,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 58,
+                    "nama_unit_baru": "UP3 KEBON JERUK",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP GERALD",
+                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
+                    "no_telp_pelapor": "02122219789",
+                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5423020105971",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "01/02/2023 16:26:35",
+                    "waktu_dialihkan": "01/02/2023 16:44:12",
+                    "waktu_response": "01/02/2023 16:56:39",
+                    "waktu_recovery": "01/02/2023 16:59:27",
+                    "durasi_response_time": 1804,
+                    "durasi_recovery_time": 168,
+                    "id_unit_lama": 68,
+                    "nama_unit_lama": "ULP LUBUKPAKAM",
+                    "id_unit_baru": 69,
+                    "nama_unit_baru": "ULP TANJUNG MORAWA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "MUHAMMAD SAZLI",
+                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
+                    "no_telp_pelapor": "6285277051374",
+                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020104068",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "01/02/2023 13:09:44",
+                    "waktu_dialihkan": "01/02/2023 13:26:05",
+                    "waktu_response": "01/02/2023 14:29:46",
+                    "waktu_recovery": "01/02/2023 15:57:18",
+                    "durasi_response_time": 4802,
+                    "durasi_recovery_time": 5252,
+                    "id_unit_lama": 68,
+                    "nama_unit_lama": "ULP LUBUKPAKAM",
+                    "id_unit_baru": 69,
+                    "nama_unit_baru": "ULP TANJUNG MORAWA",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "MUHAMMAD SAZLI",
+                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
+                    "no_telp_pelapor": "6285277051374",
+                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5423020100228",
+                    "pembuat_laporan": "PLNMOBILE",
+                    "waktu_lapor": "01/02/2023 02:03:21",
+                    "waktu_dialihkan": "01/02/2023 02:29:38",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675217001,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "fanesa",
+                    "alamat_pelapor": "Jl. sepakat no 8",
+                    "no_telp_pelapor": "62895410136557",
+                    "keterangan_pelapor": "token yg di beli selalu gagal...TDK bisa msuk",
+                    "media": "PLN Mobile"
+                },
+                {
+                    "no_laporan": "K5323020800446",
+                    "pembuat_laporan": "CC.53.RENNY",
+                    "waktu_lapor": "08/02/2023 12:38:37",
+                    "waktu_dialihkan": "08/02/2023 12:43:14",
+                    "waktu_response": "08/02/2023 12:44:31",
+                    "waktu_recovery": "08/02/2023 14:01:05",
+                    "durasi_response_time": 354,
+                    "durasi_recovery_time": 4594,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 102,
+                    "nama_unit_baru": "UP3 CENGKARENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU IDA",
+                    "alamat_pelapor": "JL SURYA WAHANA I PERUM  SUNRISE GARDEN BLOK R3 NO 8A RT 7 RW 2 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT",
+                    "no_telp_pelapor": "08170121711",
+                    "keterangan_pelapor": "K3223020600154 HINGGA SAAT INI BELUM DIKIRIMKAN NO REG . MOHON BANTUAN LAYANAN PROSES GESER KABEL SR MILIK TETANGGA KRN MELINTANG DI AREA RUMAH PELANGGAN SEHINGGA PELANGGAN TIDAK BISA MENANAM POHON YANG AGAK TINGGI . PEMOHON SEBAGAI PEMILIK PERSIL, NIK : 3173054711710005, AN : IDALIM TERKAIT NO LAPOR K3223020400154, JIKA DIMINTA DATA IDENTITAS KTP, PELANGGAN MEMINTA PETUGAS MENGHUBUNGI LANGSUNG PEMILIK PERSIL.  MOHON KONFIRMASI PELANGGAN.",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5323020700456",
+                    "pembuat_laporan": "CC.53.KARLINA",
+                    "waktu_lapor": "07/02/2023 12:04:23",
+                    "waktu_dialihkan": "07/02/2023 12:08:06",
+                    "waktu_response": "07/02/2023 12:14:37",
+                    "waktu_recovery": "07/02/2023 12:25:09",
+                    "durasi_response_time": 614,
+                    "durasi_recovery_time": 632,
+                    "id_unit_lama": 112,
+                    "nama_unit_lama": "ULP CIBINONG",
+                    "id_unit_baru": 61,
+                    "nama_unit_baru": "ULP BOGOR TIMUR",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU WIDYA",
+                    "alamat_pelapor": "PR CIPTA GRAHA PERMAI BLOK H1 NO 10, KEL TENGAH, KEC CIBINONG, KAB. BOGOR, JAWA BARAT",
+                    "no_telp_pelapor": "02187923102",
+                    "keterangan_pelapor": "MOHON MIGRASI UNIT UNTUK PENGAJUAN PASANG BARU DENGAN NO REG 5387212119416 TGL 20/1/2023 , MOHON KONFIRMASI KEPADA PELANGGAN  TERKAIT NO LAPOR K5323013100278 SELESAI ",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5323020500106",
+                    "pembuat_laporan": "CC.53.IMEL",
+                    "waktu_lapor": "05/02/2023 08:57:28",
+                    "waktu_dialihkan": "05/02/2023 08:59:32",
+                    "waktu_response": "05/02/2023 10:18:08",
+                    "waktu_recovery": "05/02/2023 12:07:56",
+                    "durasi_response_time": 4840,
+                    "durasi_recovery_time": 6588,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 94,
+                    "nama_unit_baru": "UP3 MENTENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BPK SAHALA ",
+                    "alamat_pelapor": "JL MANGGA 18 NO 594 KEL DURI KEPA KEC KEBON JERUK JAKBAR / DEPAN MESJID ANNUR ",
+                    "no_telp_pelapor": "0817170774",
+                    "keterangan_pelapor": "PELANGGAN INGIN MENGETAHUI NO ID PEL KARENA AKAN MENGAJUKAN PEMASANGAN ICONET DENGAN ALAMAT : \\nJL MANGGA 18 NO 594 KEL DURI KEPA KEC KEBON JERUK JAKBAR, DAYA R1 2200 VA.  ATAS NAMA : PORANG PAKPAHAN\\n",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5223021000519",
+                    "pembuat_laporan": "CC.52.ARIAWAN",
+                    "waktu_lapor": "10/02/2023 10:15:17",
+                    "waktu_dialihkan": "10/02/2023 10:17:24",
+                    "waktu_response": "10/02/2023 10:22:11",
+                    "waktu_recovery": "11/02/2023 20:35:12",
+                    "durasi_response_time": 414,
+                    "durasi_recovery_time": 123181,
+                    "id_unit_lama": 2,
+                    "nama_unit_lama": "UP3 MARUNDA",
+                    "id_unit_baru": 228,
+                    "nama_unit_baru": "ULP BABELAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP MAWARDI",
+                    "alamat_pelapor": "JL.KP.RAWA SILEM 2 GANG GARUDA 3 RT 4/RW 3 KEL.KALIABANG TENGAH, KEC.BEKASI UTARA, KOTA BEKASI, JAWA BARAT > DEKAT GAPURA GARUDA",
+                    "no_telp_pelapor": "085942091571",
+                    "keterangan_pelapor": "TGL 07/01/2023 PELANGGAN MELAKUKAN PERMOHONAN PB DENGAN NO.REGISTER : 5453012242294 & TELAH DILAKUKAN PEMBAYARAN. TGL 08/02/2023 PETUGAS UNIT MARUNDA DATANG KE LOKASI UNTUK MELAKUKAN REALISASI PENYAMBUNGAN NAMUN SESUAI INFORMASI PETUGAS ALAMAT PELANGGAN MASUK KE WILAYAH UNIT BABELAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL PERMOHONANNNYA TERSEBUT. ",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5223020900166",
+                    "pembuat_laporan": "CC.52.MAYA",
+                    "waktu_lapor": "09/02/2023 07:33:01",
+                    "waktu_dialihkan": "01/01/1970 00:00:00",
+                    "waktu_response": "09/02/2023 11:17:30",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 13469,
+                    "durasi_recovery_time": 33247705,
+                    "id_unit_lama": 206,
+                    "nama_unit_lama": "ULP PARE",
+                    "id_unit_baru": 254,
+                    "nama_unit_baru": "ULP NGORO",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP ASNAWI",
+                    "alamat_pelapor": "JL PLTA SIMAN SELIS RT 1/ RW 5 DN BOGOR PRAJA KEL SIMAN KEC KEPUNG KAB KEDIRI JATIM// DKT KAYU POHON NANGKA",
+                    "no_telp_pelapor": "085755238962",
+                    "keterangan_pelapor": "MUTASI_K (G9923020997328:penanganan rabas) - MOHON BANTUAN DAN LAYANANNYA PELANGGAN BERKENAN UNTUK MELAKUKAN RABAS RABAS POHON PADA HARI INI DIKARENAKAN RANTING SUDAH MENDEKATI JARINGAN. MOHON BANTUAN TINDAK LANJUT.\\nCC.51.MARINI/ UPDATE LAPOR ULANG MOHON TINDAK LANJUT PELANGGAN MENUNGGU CC.51.SUSANTI",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5223020800543",
+                    "pembuat_laporan": "CC.52.DYAH",
+                    "waktu_lapor": "08/02/2023 10:54:24",
+                    "waktu_dialihkan": "08/02/2023 11:25:14",
+                    "waktu_response": "08/02/2023 11:35:44",
+                    "waktu_recovery": "08/02/2023 12:18:35",
+                    "durasi_response_time": 2480,
+                    "durasi_recovery_time": 2571,
+                    "id_unit_lama": 138,
+                    "nama_unit_lama": "UP3 JATINEGARA",
+                    "id_unit_baru": 94,
+                    "nama_unit_baru": "UP3 MENTENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP FURQON",
+                    "alamat_pelapor": "JL SWADAYA II NO 46 RT 09/08, KEL. MANGGARAI, KEC. TEBET, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA >> DEKAT KLINIK YATRI",
+                    "no_telp_pelapor": "6285711752119",
+                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN\\nSEUSAI INFO DARI PELANGGAN BAHWA SUDAH MELAKUKAN REGISTRASI MELALUI APP PLN MOBILE PEMASANGAN BARU DENGAN 11 APP NAMUN YANG SUDAH DIPASANGKAN HANYA 1 APP, DAN 10 APP BELUM DI BERIKAN DAN BELUM DIPASANGKAN. PELANGGAN BERKENAN DILAKUKAN PEMASANGAN 11 APP DENGAN WAKTU BERSAMAAN BUKAN 1 PER 1, MOHON PELANGGAN DIKONFIRMASI. NO REGIS : 5441012080031",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5223020701231",
+                    "pembuat_laporan": "CC.52.MULI.SM",
+                    "waktu_lapor": "07/02/2023 15:17:27",
+                    "waktu_dialihkan": "07/02/2023 15:29:32",
+                    "waktu_response": "01/01/1970 00:00:00",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": -1675783047,
+                    "durasi_recovery_time": 1709189155,
+                    "id_unit_lama": 23,
+                    "nama_unit_lama": "ULP GARUT KOTA",
+                    "id_unit_baru": 38,
+                    "nama_unit_baru": "ULP CIBATU",
+                    "status_akhir": "Dalam Proses Manager Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU DEWI",
+                    "alamat_pelapor": "KP.KUBANG RT01 RW02 DESA SANDING KEC MALANGBONG KAB GARUT 44188",
+                    "no_telp_pelapor": "082240468643",
+                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN INGIN MENGAJUKAN PROSES PB (R1/450 VA) DENGAN TARIF BERSUBSIDI. SESUAI INFO PELANGGAN SUDAH TERDAFTAR SUBSIDI LISTRIK DENGAN ID PEL MILIK ORANG LAIN, SEHINGGA PELANGGAN BERKEBERATAN DAN TIDAK BERSEDIA NO KTP 3205145209860003 A/N DEWI NURWINDA TSB DIPERGUNAKAN OLEH ORANG LAIN DAN MEMINTA UNTUK DIPROSES SEBAGAI MANA MESTINYA. TERKAIT LAPORAN K5423010207197 PELANGGAN MERASA BELUM ADA PETUGAS YANG MENGHUBUNGI ATAU KONFIRMASI.",
+                    "media": "Email"
+                },
+                {
+                    "no_laporan": "K5223020300748",
+                    "pembuat_laporan": "CC.52.ZULLAIQA_N.SM",
+                    "waktu_lapor": "03/02/2023 11:19:08",
+                    "waktu_dialihkan": "03/02/2023 11:33:22",
+                    "waktu_response": "03/02/2023 11:38:02",
+                    "waktu_recovery": "03/02/2023 13:31:10",
+                    "durasi_response_time": 1134,
+                    "durasi_recovery_time": 6788,
+                    "id_unit_lama": 58,
+                    "nama_unit_lama": "UP3 KEBON JERUK",
+                    "id_unit_baru": 94,
+                    "nama_unit_baru": "UP3 MENTENG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BU ULFA/sylvaniulfa",
+                    "alamat_pelapor": "KS TUBUN 3 DALAM, GANG J, RT 02 RW 03, NO. 35, SLIPI, PALMERAH, JAKARTA BARAT",
+                    "no_telp_pelapor": "085715612989",
+                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI INFORMASI PEMADAMAN LISTRIK . SAAT INI KONDISI PTL SUDAH MENYALA. MOHON PELANGGAN DIKONFIRMASI. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.ADI.SM\\n",
+                    "media": "Twitter"
+                },
+                {
+                    "no_laporan": "K5223020101796",
+                    "pembuat_laporan": "CC.52.ANDIKA_K",
+                    "waktu_lapor": "01/02/2023 20:40:31",
+                    "waktu_dialihkan": "01/02/2023 21:33:13",
+                    "waktu_response": "01/02/2023 21:54:46",
+                    "waktu_recovery": "01/02/2023 22:32:35",
+                    "durasi_response_time": 4455,
+                    "durasi_recovery_time": 2269,
+                    "id_unit_lama": 94,
+                    "nama_unit_lama": "UP3 MENTENG",
+                    "id_unit_baru": 58,
+                    "nama_unit_baru": "UP3 KEBON JERUK",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP GERALD",
+                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
+                    "no_telp_pelapor": "02122219789",
+                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5123021000728",
+                    "pembuat_laporan": "CC.51.AMELIA",
+                    "waktu_lapor": "10/02/2023 13:56:04",
+                    "waktu_dialihkan": "10/02/2023 14:07:01",
+                    "waktu_response": "10/02/2023 16:08:58",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 7974,
+                    "durasi_recovery_time": 33143817,
+                    "id_unit_lama": 198,
+                    "nama_unit_lama": "ULP NGAGEL",
+                    "id_unit_baru": 158,
+                    "nama_unit_baru": "ULP PLOSO",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP ADRI",
+                    "alamat_pelapor": "JL.MOJOARUM GG.4 NO 15 RT4 RW1 KEL MOJO KEC.GUBENG SURABAYA (DI SAMPING GEREJA MOJOARUM 4)",
+                    "no_telp_pelapor": "082141647553",
+                    "keterangan_pelapor": "MUTASI_K (G9923021098811:plg minta padam sementara) - TERKAIT K5123021000424, PELANGGAN INGIN DIPADAMKAN SEMENTARA UNTUK HARI INI TGL 10/02/2023 KARENA PELANGGAN AKAN MELAKUKAN PENEBANGAN RANTING POHON YANG MENDEKATI KABEL PLN, INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT. / LAPORAN DI ALIHKAN KE NO LAPOR K5123021000732",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5123020100379",
+                    "pembuat_laporan": "CC.51.DIAH",
+                    "waktu_lapor": "01/02/2023 09:44:48",
+                    "waktu_dialihkan": "01/02/2023 09:55:37",
+                    "waktu_response": "01/02/2023 11:19:26",
+                    "waktu_recovery": "01/02/2023 19:46:56",
+                    "durasi_response_time": 5678,
+                    "durasi_recovery_time": 30450,
+                    "id_unit_lama": 217,
+                    "nama_unit_lama": "ULP TAMAN",
+                    "id_unit_baru": 197,
+                    "nama_unit_baru": "ULP DUKUH KUPANG",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP FAIQ",
+                    "alamat_pelapor": "JLN GAYUNGSARI BARAT 4 NO 3 RT 9 RW 1 KEL PAGESANGAN KEC JAMBANGAN KOTA SURABAYA",
+                    "no_telp_pelapor": "082243011052",
+                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI TERKAIT PELANGGAN INGIN MENGETAHUI TERKAIT HENDAK PASANG BARU UNTUK PLTS ATAP NAMUN UNTUK PEMAKAIAN LISTRIK PRIBADI TIDAK DISALURKAN KE PLN. KARENA JIKA DI PERKENANKAN PELANGGAN TIDAK PERLU MELAKUKAN PERMOHONAN APP EKSPOR IMPOR KE PLN. MOHON INFOKAN JUGA PERIHAL SYARAT DAN KETENTUANNYA. ",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K5123020100351",
+                    "pembuat_laporan": "CC.51.PUSPITASARI",
+                    "waktu_lapor": "01/02/2023 09:27:03",
+                    "waktu_dialihkan": "01/02/2023 09:52:27",
+                    "waktu_response": "01/02/2023 10:06:55",
+                    "waktu_recovery": "01/02/2023 10:09:15",
+                    "durasi_response_time": 2392,
+                    "durasi_recovery_time": 140,
+                    "id_unit_lama": 152,
+                    "nama_unit_lama": "ULP KETAPANG",
+                    "id_unit_baru": 172,
+                    "nama_unit_baru": "ULP SANDAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP LUKI  ",
+                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
+                    "no_telp_pelapor": "08125445515",
+                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K3223021000112",
+                    "pembuat_laporan": "CC.32.INDAH",
+                    "waktu_lapor": "10/02/2023 10:32:13",
+                    "waktu_dialihkan": "10/02/2023 11:03:58",
+                    "waktu_response": "10/02/2023 16:13:10",
+                    "waktu_recovery": "10/02/2023 16:15:46",
+                    "durasi_response_time": 20457,
+                    "durasi_recovery_time": 156,
+                    "id_unit_lama": 192,
+                    "nama_unit_lama": "ULP KAMPAR",
+                    "id_unit_baru": 80,
+                    "nama_unit_baru": "ULP PERDAGANGAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP SUDIRMAN",
+                    "alamat_pelapor": "JL LK 4 AIR TIRIS NO RT-002 / RW- 001 KEL AIR TIRIS KEC KAMPAR KAB KAMPAR RIAU",
+                    "no_telp_pelapor": "081371116378",
+                    "keterangan_pelapor": "TERKAIT NO LAPOR: K1223012800108, MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID PEL : 181900279662 TERDAFTAR SEBAGAI PENERIMA SUBSIDI LISTRIK DI NO NIK 1401023112520023, NAMUN PADA SISTEM PLN PADA NO AGENDA 181129922205246167 PELANGGAN DILAKUKAN  PERUBAHAN DATA DENGAN NO NIK KTP ORANG LAIN NO NIK 1401102505870001 DATA PEMILIK DI GUNAKAN DI ID PEL YANG TERDAFTAR AN RAHMAD ANSORI  MOHON HAL TSB DAPAT DI INFORMASIKAN KE PELANGGAN DAN DI TANGANI SESUAI SEMESTINYA",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K3223020200472",
+                    "pembuat_laporan": "CC.32.HARIS01",
+                    "waktu_lapor": "02/02/2023 19:05:54",
+                    "waktu_dialihkan": "02/02/2023 20:56:13",
+                    "waktu_response": "02/02/2023 20:58:40",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 6766,
+                    "durasi_recovery_time": 33817635,
+                    "id_unit_lama": 81,
+                    "nama_unit_lama": "ULP BOGOR BARAT",
+                    "id_unit_baru": 61,
+                    "nama_unit_baru": "ULP BOGOR TIMUR",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "01113314114",
+                    "nama_pelapor": "BP. ELIF",
+                    "alamat_pelapor": "JL -PR AMBAR VIEW REGENCY BLOK E NO 4 DS NAGRAK KEC SUKARAJA KAB BOGOR ACUAN LOKASI DEKAT KANTOR DESA NAGRAK ",
+                    "no_telp_pelapor": "087870605999",
+                    "keterangan_pelapor": "MUTASI_K (G9923020289906:gangguan) - MOHON BANTUAN MCB LEMAH DURASI  4 SAMPAI 6 JAM PELANGGAN MEMINTA UNTUK PENGECEKAN ",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K1423020600195",
+                    "pembuat_laporan": "CC.14.DELIMA",
+                    "waktu_lapor": "06/02/2023 10:08:58",
+                    "waktu_dialihkan": "06/02/2023 10:44:17",
+                    "waktu_response": "06/02/2023 11:27:22",
+                    "waktu_recovery": "06/02/2023 12:43:38",
+                    "durasi_response_time": 4704,
+                    "durasi_recovery_time": 4576,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU ANI ",
+                    "alamat_pelapor": "JL PASAR 3 DATUK KABU SULTAN III NO 123 RT  001 RW 001 KEC PERCUT SEI TUAN KEL BANDAR KALIFAH KAB DELISERDANG ",
+                    "no_telp_pelapor": "082168508598",
+                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 203 KWH) 46418676685075742925",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K1223020600414",
+                    "pembuat_laporan": "CC.12.FAHRI",
+                    "waktu_lapor": "06/02/2023 19:07:12",
+                    "waktu_dialihkan": "06/02/2023 20:15:23",
+                    "waktu_response": "06/02/2023 20:37:45",
+                    "waktu_recovery": "01/01/1970 00:00:00",
+                    "durasi_response_time": 5433,
+                    "durasi_recovery_time": 33473290,
+                    "id_unit_lama": 238,
+                    "nama_unit_lama": "ULP MEDAN JOHOR",
+                    "id_unit_baru": 106,
+                    "nama_unit_baru": "ULP PANCURBATU",
+                    "status_akhir": "Dalam Proses Bidang Unit",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "IBU AYU",
+                    "alamat_pelapor": "JL PINTU AIR IV NO 72 LINGK 5 RT- RW- KEL KWALA KEC MEDAN JOHOR KOTA MEDAN PROVINSI SUMATERA UTARA ACUAN: SEBRANG HEVES LOANDRY",
+                    "no_telp_pelapor": "082163169663",
+                    "keterangan_pelapor": "MUTASI_K (G9923020694459:gangguan listrik) - MOHON DIPERHATIAKN KONDISI LISTRIK SUDAH 3 KALI PADAM  TERJADI DALAM SEHARI. PELANGGAN KEBERATAN. PTL MENYALA",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K1223020600342",
+                    "pembuat_laporan": "cc.12.andre",
+                    "waktu_lapor": "06/02/2023 17:13:01",
+                    "waktu_dialihkan": "06/02/2023 18:05:25",
+                    "waktu_response": "06/02/2023 18:33:08",
+                    "waktu_recovery": "06/02/2023 19:29:31",
+                    "durasi_response_time": 4807,
+                    "durasi_recovery_time": 3383,
+                    "id_unit_lama": 4,
+                    "nama_unit_lama": "ULP LABUHAN",
+                    "id_unit_baru": 2,
+                    "nama_unit_baru": "ULP BELAWAN",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP. YAKOBUS SIMBOLON  ",
+                    "alamat_pelapor": "JL MARELAN PASAR 4 BARAT GG PANGESTU UJUNG NO.- RT.- KEL RENGAS PULAU KEC MEDAN MARELAN KOTA MEDAN // DIDEKAT SEKOLAH YAPIM ",
+                    "no_telp_pelapor": "081264803600",
+                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PROSES GESER TIANG LISTRIK KARENA MENGGANGGU AKSES JALAN MASUK. PEMOHON : YAKOBUS SIMBOLON , NIK KTP : 1271030801680003",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K1223020500048",
+                    "pembuat_laporan": "CC.12.MARTINA",
+                    "waktu_lapor": "05/02/2023 08:33:36",
+                    "waktu_dialihkan": "05/02/2023 09:26:02",
+                    "waktu_response": "05/02/2023 09:46:31",
+                    "waktu_recovery": "05/02/2023 09:50:40",
+                    "durasi_response_time": 4375,
+                    "durasi_recovery_time": 249,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP MUHAMMAD JAILANI ",
+                    "alamat_pelapor": "JL PASAR 3 DATUK KABU SULTAN III NO 123 RT  001 RW 001 KEC PERCUT SEI TUAN KEL BANDAR KALIFAH KAB DELISERDANG ",
+                    "no_telp_pelapor": "082168508598",
+                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 356 KWH) 46418676685075742925",
+                    "media": "Call PLN 123"
+                },
+                {
+                    "no_laporan": "K1223020100479",
+                    "pembuat_laporan": "CC.12.FADILLAH",
+                    "waktu_lapor": "01/02/2023 20:32:33",
+                    "waktu_dialihkan": "01/02/2023 20:37:17",
+                    "waktu_response": "01/02/2023 20:50:34",
+                    "waktu_recovery": "01/02/2023 21:02:29",
+                    "durasi_response_time": 1081,
+                    "durasi_recovery_time": 715,
+                    "id_unit_lama": 227,
+                    "nama_unit_lama": "ULP MEDAN SELATAN",
+                    "id_unit_baru": 5,
+                    "nama_unit_baru": "ULP DENAI",
+                    "status_akhir": "Selesai",
+                    "idpel_nometer": "",
+                    "nama_pelapor": "BP YUDA",
+                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
+                    "no_telp_pelapor": "085373730001",
+                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
+                    "media": "Call PLN 123"
+                }
+            ],
+        }
     }
 }
\ No newline at end of file