diff --git a/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue b/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue
index 01842a7..caec99e 100755
--- a/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue
+++ b/src/components/Pages/Keluhan/Daftar/DKeluhan_BerdasarMedia.vue
@@ -1,15 +1,16 @@
 <template>
-  <Filters @reset-form="data = []" @run-search="() => filterData(filters)" class="mb-4">
+  <Filters @reset-form="resetData" @run-search="() => filterData()" class="mb-4">
     <Type3 @update:filters="(value) => (filters = value)" />
   </Filters>
 
   <div id="data">
     <DxDataGrid
       ref="dataGridRef"
+      @option-changed="handleRequestChange"
       :allow-column-reordering="true"
       class="max-h-[calc(100vh-140px)] mb-10"
       :data-source="data"
-      v-if="loading == false"
+      :remote-operations="true"
       :show-column-lines="true"
       :show-row-lines="false"
       :show-borders="true"
@@ -22,6 +23,7 @@
       column-resizing-mode="widget"
       :word-wrap-enabled="false"
     >
+      <DxLoadPanel :enabled="true" />
       <DxSelection mode="single" />
       <DxPaging :page-size="20" :enabled="true" />
       <DxPager
@@ -41,11 +43,12 @@
       <DxColumnFixing :enabled="true" />
 
       <DxColumn
-        css-class="custom-table-column"
+        :allow-sorting="false"
+        css-class="custom-table-column !text-right"
         :width="50"
         alignment="center"
-        :calculate-display-value="(item: any) => data.findIndex((i) => i == item) + 1"
         data-type="number"
+        data-field="no"
         caption="No"
       />
       <DxColumn
@@ -281,7 +284,6 @@
       </div>
     </div>
   </DetailDialog>
-  <BufferDialog v-if="loading" />
 </template>
 
 <script setup lang="ts">
@@ -289,8 +291,10 @@ import DetailDialog from '@/components/Dialogs/DetailDialog.vue'
 import InputText from '@/components/InputText.vue'
 import Filters from '@/components/Form/Filters.vue'
 import Type3 from '@/components/Form/FiltersType/Type3.vue'
+import CustomStore from 'devextreme/data/custom_store'
+
 import { formatWaktu } from '@/components/Form/FiltersType/reference'
-import { onMounted, ref } from 'vue'
+import { reactive, ref } from 'vue'
 import { DxDataGrid } from 'devextreme-vue'
 import {
   DxColumn,
@@ -308,59 +312,161 @@ import {
   exportToXLSX,
   exportToDOCX
 } from '@/report/Keluhan/Daftar/DKeluhan_BerdasarMedia'
-import BufferDialog from '@/components/Dialogs/BufferDialog.vue'
 
-const position = { of: '#data' }
-const showIndicator = ref(true)
-const shading = ref(true)
-const showPane = ref(true)
+import type { IRequestOptions } from '@/types/requestParams'
+
+const requestOptions = reactive<IRequestOptions>({
+  skip: 0,
+  take: 20,
+  requireTotalCount: true,
+  sort: null,
+  filter: null
+})
 const dataSelected = ref<any>()
 const dialogDetail = ref(false)
+const reportData: any = ref(null)
+const dataGridRef = ref<DxDataGrid | null>(null)
+const filters = ref()
+const reportMeta = ref({
+  uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
+  up3: { id: 0, name: 'Semua Unit Pelaksanaan Pelayanan Pelanggan' },
+  ulp: { id: 0, name: 'Semua Unit Layanan Pelanggan' },
+  periode: ''
+})
+
+const allowTableRequest = ref(false)
+const data = new CustomStore({
+  load: async (loadOptions: any) => {
+    if (allowTableRequest.value) {
+      loadOptions.requireTotalCount = true
+
+      const query = {
+        skip: loadOptions.skip,
+        take: loadOptions.take,
+        sort: loadOptions.sort ? loadOptions.sort : null,
+        filter: loadOptions.filter ? mapSearchOptions(loadOptions.filter) : null,
+        requireTotalCount: loadOptions.requireTotalCount,
+        ...createQuery(filters.value)
+      }
+
+      return await requestGraphQl(queries.keluhan.daftar.ssdaftarKeluhanBerdasarkanMedia, query)
+        .then((result) => {
+          const response = result.data.data.ssdaftarKeluhanBerdasarkanMedia
+
+          let no = query.skip ?? 0
+
+          for (const data of response.data) {
+            data.no = ++no
+          }
+
+          return {
+            data: response.data,
+            totalCount: response.totalCount
+          }
+        })
+        .catch((err) => {
+          throw Error(err)
+        })
+        .finally(() => {
+          reportMeta.value = filters.value
+        })
+    } else {
+      return new Promise(function (resolve) {
+        resolve({
+          data: [],
+          totalCount: 0
+        })
+      })
+    }
+  }
+})
 
 const closeDialog = () => {
   dialogDetail.value = false
 }
 
-const dataGridRef = ref<DxDataGrid | null>(null)
-const clearSelection = () => {
-  const dataGrid = dataGridRef.value!.instance!
-  dataGrid.clearSelection()
-}
-const showDetail = () => {
-  clearSelection()
-  dialogDetail.value = true
-}
-
-const onSelectionChanged = ({ selectedRowsData }: any) => {
-  if (selectedRowsData[0] != undefined) {
-    dataSelected.value = selectedRowsData[0]
-  }
-  showDetail()
-}
-
-const onExporting = (e: any) => {
-  if (e.format === 'pdf') {
-    exportToPDF(reportMeta, data)
-  } else if (e.format === 'xlsx') {
-    exportToXLSX(reportMeta, e)
-  } else {
-    exportToDOCX(reportMeta, data)
-  }
-}
-
-const data = ref<any[]>([])
-const loading = ref(false)
-
 const resetData = () => {
-  data.value = []
+  allowTableRequest.value = false
+
+  const dataGrid = dataGridRef.value!.instance!
+  const dataGridDataSource = dataGrid.getDataSource()
+
+  dataGridDataSource.reload()
 }
 
-const filterData = async (params: any) => {
-  resetData()
+const handleRequestChange = (e: any) => {
+  if (e.name === 'searchPanel') {
+    if (e.value !== '') {
+      requestOptions.filter = createSearchOptions(e.value)
+    } else {
+      requestOptions.filter = null
+    }
+  }
+
+  if (e.name === 'paging') {
+    requestOptions.take = e.value
+  }
+
+  if (e.name === 'columns') {
+    const columnIndex = parseInt(e.fullName.match(/\[(\d+)\]/)[1])
+    const columnDataField = e.component.columnOption(columnIndex).dataField
+
+    requestOptions.sort = [
+      {
+        selector: columnDataField,
+        desc: e.value === 'desc'
+      }
+    ]
+  }
+}
+
+const createSearchOptions = (keyword: string) => {
+  const dataGrid = dataGridRef.value!.instance!
+  const columns = dataGrid.getVisibleColumns()
+
+  const searchOptions = []
+
+  for (const column of columns) {
+    if (column.dataField === 'no' || !column.dataField) {
+      continue
+    }
+
+    searchOptions.push({
+      field: column.dataField,
+      value: keyword
+    })
+  }
+
+  return searchOptions
+}
+
+const mapSearchOptions = (searchOptions: any) => {
+  const result = searchOptions.map((option: any) => {
+    if (Array.isArray(option) && option[0] !== 'no') {
+      return {
+        field: option[0],
+        value: option[2]
+      }
+    }
+  })
+
+  return result.filter((item: any) => item)
+}
+
+const filterData = () => {
+  allowTableRequest.value = true
+
+  const dataGrid = dataGridRef.value!.instance!
+  const dataGridDataSource = dataGrid.getDataSource()
+
+  dataGridDataSource.reload()
+}
+
+const createQuery = (params: any) => {
   const dateValue = params.periode.split(' s/d ')
   const { ulp, uid, up3 } = params
 
-  const query = {
+  return {
     dateFrom: dateValue[0]
       ? dateValue[0].split('-').reverse().join('-')
       : new Date().toISOString().slice(0, 10),
@@ -371,135 +477,48 @@ const filterData = async (params: any) => {
     idUid: uid ? uid.id : 0,
     idUp3: up3 ? up3.id : 0
   }
-
-  loading.value = true
-  await requestGraphQl(queries.keluhan.daftar.keluhanBerdasarkanMedia, query)
-    .then((result) => {
-      if (result.data.data != undefined) {
-        data.value = result.data.data.daftarKeluhanBerdasarkanMedia
-      } else {
-        data.value = []
-      }
-
-      reportMeta.value = filters.value
-    })
-    .catch((err) => {
-      console.error(err)
-    })
-    .finally(() => {
-      loading.value = false
-    })
 }
 
-const filters = ref()
-const reportMeta = ref({
-  uid: { id: 0, name: 'Semua Unit Induk Distribusi/Wilayah' },
-  up3: { id: 0, name: 'Semua Unit Pelaksanaan Pelayanan Pelanggan' },
-  ulp: { id: 0, name: 'Semua Unit Layanan Pelanggan' },
-  periode: ''
-})
+const clearSelection = () => {
+  const dataGrid = dataGridRef.value!.instance!
+  dataGrid.clearSelection()
+}
 
-onMounted(() => {
-  if (import.meta.env.DEV) {
-    data.value = [
-      {
-        no_laporan: 'K5123020100019',
-        waktu_lapor: '01/02/2023 01:59:02',
-        waktu_response: '01/02/2023 05:22:50',
-        waktu_recovery: '01/02/2023 08:33:38',
-        durasi_response_time: 12228,
-        durasi_recovery_time: 11448,
-        status_akhir: 'Selesai',
-        idpel_nometer: '',
-        nama_pelapor: 'BP AHMAD',
-        alamat_pelapor:
-          'JL BENTENGAN TIMUR NO31 RT11/03, SUNTER JAYA, TANJUNG PRIOK, KOTA ADM. JAKARTA UTARA, DKI JAKARTA',
-        no_telp_pelapor: '082320000152',
-        keterangan_pelapor:
-          'MOHON BANTUAN PEMBATALAN PERMOHONAN PB NO AGENDA 545109912301319203 DIKARENAKAN PELANGGAN INGIN KE DAYA 2200 VA, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN MELALAUI GOPAY TANGGAL 31/01/2023 PUKUL 18:49 WIB, NAMUN PEMBAYARAN BELUM MASUK, MOHON KONFRIMASI KE PELANGGAN, TERIMA KASIH. ',
-        media: 'Call PLN 123',
-        waktu_media: '01/01/1970 00:00:00',
-        keterangan_media: 'x',
-        nama_ulp: 'UP3 TANJUNG PRIOK'
-      },
-      {
-        no_laporan: 'K5123020100021',
-        waktu_lapor: '01/02/2023 02:04:04',
-        waktu_response: '01/02/2023 02:26:01',
-        waktu_recovery: '01/02/2023 02:34:06',
-        durasi_response_time: 1317,
-        durasi_recovery_time: 485,
-        status_akhir: 'Selesai',
-        idpel_nometer: '',
-        nama_pelapor: 'IBU TITIN ',
-        alamat_pelapor: 'TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ',
-        no_telp_pelapor: '087786974290',
-        keterangan_pelapor: 'TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ',
-        media: 'Call PLN 123',
-        waktu_media: '01/01/1970 00:00:00',
-        keterangan_media: 'x',
-        nama_ulp: 'ULP CIBITUNG'
-      },
-      {
-        no_laporan: 'K1423020100022',
-        waktu_lapor: '01/02/2023 03:13:25',
-        waktu_response: '01/02/2023 04:59:44',
-        waktu_recovery: '01/02/2023 07:03:37',
-        durasi_response_time: 6379,
-        durasi_recovery_time: 7433,
-        status_akhir: 'Selesai',
-        idpel_nometer: '000000000000000001820788',
-        nama_pelapor: 'IBU IRFI ',
-        alamat_pelapor:
-          'JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI ACUAN LOKASI DEKAT RUMAH YATIM ',
-        no_telp_pelapor: '62816922683',
-        keterangan_pelapor:
-          'TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) \\nDENGAN NO METER 56700750112 DAN SISA KWH 15.1',
-        media: 'Call PLN 123',
-        waktu_media: '01/01/1970 00:00:00',
-        keterangan_media: 'x',
-        nama_ulp: 'ULP BANTARGEBANG'
-      },
-      {
-        no_laporan: 'K5223020100106',
-        waktu_lapor: '01/02/2023 03:45:58',
-        waktu_response: '01/02/2023 06:24:51',
-        waktu_recovery: '01/02/2023 06:28:11',
-        durasi_response_time: 9533,
-        durasi_recovery_time: 200,
-        status_akhir: 'Selesai',
-        idpel_nometer: '000000000000000000943441',
-        nama_pelapor: 'IBU MELLY KURNIASIH',
-        alamat_pelapor: 'PERUMAHAN CEMPAKA ARUM JL. FLAMBOYAN 5 NO 191 CIREBON',
-        no_telp_pelapor: '08889353988',
-        keterangan_pelapor:
-          'LEBIH TAGIH. ST AK REK FEB 2023 (28/01/2023) = 4608, ST APP TGL 26/01/2023 = 4496. REK BELUM DILUNASI. (RUMAH TIDAK DIHUNI NAMUN PAGAR TIDAK TERKUNCI, PETUGAS TIDAK DIKETAHUI DATANG KE LOKASI). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.',
-        media: 'Live Chat PLN Mobile',
-        waktu_media: '01/01/1970 00:00:00',
-        keterangan_media: 'x',
-        nama_ulp: 'ULP SUMBER'
-      },
-      {
-        no_laporan: 'K5223020100112',
-        waktu_lapor: '01/02/2023 04:16:48',
-        waktu_response: '01/02/2023 05:58:33',
-        waktu_recovery: '01/02/2023 12:02:23',
-        durasi_response_time: 6105,
-        durasi_recovery_time: 21830,
-        status_akhir: 'Selesai',
-        idpel_nometer: '',
-        nama_pelapor: 'BP HENDRIYANTO',
-        alamat_pelapor:
-          'JL.PALEM HIJAU, COKROKONTENG, RT.04 RW.2. KEL SIDOARUM. KEC GODEAN KAB SLEMAN PROV DIY',
-        no_telp_pelapor: '085921182228',
-        keterangan_pelapor:
-          'PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 385.41. PTL (HAMPIR PADAM). PELANGGAN PERNAH LAPOR DENGAN NO: K5223013102183, STATUS SELESAI, PELANGGAN TIDAK DIKONFIRMASI s.d 1X6 JAM. LAPOR KEMBALI CC.54.JULIANA TGL 01/02/23 12FZUS3 08.46 085921182228',
-        media: 'Live Chat PLN Mobile',
-        waktu_media: '01/01/1970 00:00:00',
-        keterangan_media: 'x',
-        nama_ulp: 'ULP SEDAYU'
-      }
-    ]
+const onSelectionChanged = ({ selectedRowsData }: any) => {
+  if (selectedRowsData[0] != undefined) {
+    dataSelected.value = selectedRowsData[0]
   }
-})
+  showDetail()
+}
+
+const showDetail = () => {
+  clearSelection()
+  dialogDetail.value = true
+}
+
+const onExporting = async (e: any) => {
+  const dataGrid = dataGridRef.value!.instance!
+
+  if (e.format === 'pdf' || e.format === 'document') {
+    reportData.value = await data.load()
+  }
+
+  if (e.format === 'pdf' && reportData.value) {
+    dataGrid.beginCustomLoading('')
+    const pdf = await exportToPDF(reportMeta, reportData)
+
+    if (pdf) {
+      dataGrid.endCustomLoading()
+    }
+  } else if (e.format === 'xlsx') {
+    exportToXLSX(reportMeta, e)
+  } else if (e.format === 'document' && reportData.value) {
+    dataGrid.beginCustomLoading('')
+    const doc = await exportToDOCX(reportMeta, reportData)
+
+    if (doc) {
+      dataGrid.endCustomLoading()
+    }
+  }
+}
 </script>
diff --git a/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts b/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts
index 6e5954d..eed4f5c 100644
--- a/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts
+++ b/src/report/Keluhan/Daftar/DKeluhan_BerdasarMedia.ts
@@ -48,12 +48,13 @@ const formatMetaData = (reportMeta: any) => {
   return { dateFromFormat, dateToFormat, dayTo }
 }
 
-const exportToPDF = (reportMeta: any, data: any) => {
+const exportToPDF = async (reportMeta: any, data: any) => {
   const meta = formatMetaData(reportMeta)
   const day = new Date().toLocaleString('id-ID', { weekday: 'long' })
   const date = new Date().getDate()
   const month = new Date().toLocaleString('id-ID', { month: 'long' })
   const year = new Date().getFullYear()
+  const resultData = data.value.data
   const doc = new jsPDF({
     orientation: 'landscape'
   })
@@ -129,7 +130,7 @@ const exportToPDF = (reportMeta: any, data: any) => {
         'Keterangan Media'
       ]
     ],
-    body: data.value.map((item: any, i: any) => [
+    body: resultData.map((item: any, i: any) => [
       { content: ++i, styles: { halign: 'right' } },
       item.no_laporan,
       item.nama_pelapor,
@@ -196,12 +197,19 @@ const exportToPDF = (reportMeta: any, data: any) => {
     margin: { left: 230 }
   })
 
-  doc.save(`Laporan ${reportName}.pdf`, { returnPromise: true }).then(() => {
-    console.log('pdf berhasil disimpan')
-  })
+  await doc
+    .save(`Laporan ${reportName}.pdf`, { returnPromise: true })
+    .then(() => {
+      console.log('PDF Exported')
+    })
+    .catch((error) => {
+      console.error('Error while exporting PDF', error)
+    })
+
+  return true
 }
 
-const exportToXLSX = (reportMeta: any, e: any) => {
+const exportToXLSX = async (reportMeta: any, e: any) => {
   const meta = formatMetaData(reportMeta)
   const workbook = new Workbook()
   const worksheet = workbook.addWorksheet(`${reportName}`)
@@ -254,11 +262,11 @@ const exportToXLSX = (reportMeta: any, e: any) => {
   worksheet.mergeCells('A6:O6')
   worksheet.mergeCells('A7:O7')
 
-  exportToExcel({
+  await exportToExcel({
     component: e.component,
     worksheet,
     autoFilterEnabled: true,
-    topLeftCell: { row: 9, column: 1 }
+    topLeftCell: { row: 10, column: 1 }
   }).then(() => {
     workbook.xlsx.writeBuffer().then((buffer: any) => {
       saveAs(new Blob([buffer], { type: 'application/octet-stream' }), `Laporan ${reportName}.xlsx`)
@@ -268,15 +276,16 @@ const exportToXLSX = (reportMeta: any, e: any) => {
   e.cancel = true
 }
 
-const exportToDOCX = (reportMeta: any, data: any) => {
+const exportToDOCX = async (reportMeta: any, data: any) => {
   const day = new Date().toLocaleString('id-ID', { weekday: 'long' })
   const date = new Date().getDate()
   const month = new Date().toLocaleString('id-ID', { month: 'long' })
   const year = new Date().getFullYear()
+  const resultData = data.value.data
   const meta = formatMetaData(reportMeta)
 
   const generateRows = () => {
-    return data.value.map((item: any, i: any) => {
+    return resultData.map((item: any, i: any) => {
       return new TableRow({
         children: [
           { text: `${++i}`, field: 'no' },
@@ -511,10 +520,17 @@ const exportToDOCX = (reportMeta: any, data: any) => {
     ]
   })
 
-  Packer.toBlob(doc).then((blob) => {
-    saveAs(blob, `Laporan ${reportName}.docx`)
-    console.log('Document created successfully')
-  })
+  await Packer.toBlob(doc)
+    .then((blob) => {
+      saveAs(blob, `Laporan ${reportName}.docx`)
+
+      console.log('DOCX Exported')
+    })
+    .catch((error) => {
+      console.error('Error while exporting DOCX', error)
+    })
+
+  return true
 }
 
 export { exportToPDF, exportToXLSX, exportToDOCX }
diff --git a/src/utils/api/api.graphql.ts b/src/utils/api/api.graphql.ts
index ebe7235..d5c855d 100755
--- a/src/utils/api/api.graphql.ts
+++ b/src/utils/api/api.graphql.ts
@@ -331,6 +331,53 @@ export const queries = {
           }
         }
       `,
+      ssdaftarKeluhanBerdasarkanMedia: gql`
+        query ssdaftarKeluhanBerdasarkanMedia(
+          $dateFrom: Date!
+          $dateTo: Date!
+          $idUlp: Int!
+          $idUid: Int!
+          $idUp3: Int!
+          $skip: Int
+          $take: Int
+          $requireTotalCount: Boolean
+          $sort: [SortInput]
+          $filter: [FilterInput]
+        ) {
+          ssdaftarKeluhanBerdasarkanMedia(
+            dateFrom: $dateFrom
+            dateTo: $dateTo
+            idUlp: $idUlp
+            idUid: $idUid
+            idUp3: $idUp3
+            skip: $skip
+            take: $take
+            requireTotalCount: $requireTotalCount
+            sort: $sort
+            filter: $filter
+          ) {
+            totalCount
+            data {
+              no_laporan
+              waktu_lapor
+              waktu_response
+              waktu_recovery
+              durasi_response_time
+              durasi_recovery_time
+              status_akhir
+              idpel_nometer
+              nama_pelapor
+              alamat_pelapor
+              no_telp_pelapor
+              keterangan_pelapor
+              media
+              waktu_media
+              keterangan_media
+              nama_ulp
+            }
+          }
+        }
+      `,
       keluhanBerdasarkanMedia: gql`
         query daftarKeluhanBerdasarkanMedia(
           $dateFrom: Date!